Precision Auto Rebuilders, Inc - Webster

5.0 (319reviews)
100%
580 South Main St,  Webster,  MA  01570

In operation 4 years.

Precision Auto Rebuilders is a family owned and operated business established in 1984, now with a second location in Webster, MA to better serve your needs. We are proud to be your local expert for all your collision repair, towing and detailing needs. We provide our customers with years of experience in this industry and all of our staff is trained to ensure that they are able to effectively repair your vehicle. Our goal is to provide you with the best experience possible with quality repairs and superior customer service. When you drop your vehicle off with us, you are placing it in good hands.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (319)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional communication throughout the repair process, with staff proactively keeping customers informed at every stage. The quality of repairs is frequently described as restoring vehicles to like-new condition, often exceeding expectations. Customers appreciate the seamless coordination of rental vehicles and the thoroughness of work. Vehicles are regularly returned immaculately cleaned inside and out, which many describe as a wonderful bonus. Several customers are repeat visitors, reflecting strong trust in the shop. A few customers noted occasional delays, though most acknowledged these were due to external factors such as insurance or parts availability. One customer expressed dissatisfaction with a specific repair, and another noted minor issues upon return, though these were promptly addressed. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"... the time I brought my car in and util I got back, I was treated with such care and interest of my problem. Even from obtaining a rental and having it ready ..." Read more
"Absolutely the best auto body shop in Central Mass. Quality, experience& price."
"Excellent customer service and quality repairs."
"Very professional and helpful with the process. Took care of everything made sure the rental car ..." Read more
"Disappointed with thr repair of scratch on door."
"Precision Auto Rebuilders kept me in the loop every step of the way and I felt comfortable with their service and workmanship ..." Read more
"... came out great. Scheduling, drop off, pick up, and all communications regarding our repair were fantastic. Thank you very much." Read more
"Fantastic experience! Great communication, fair pricing, and quality work. I felt confident leaving my brand new car in their ..." Read more
"Excellent communication with the office staff"

Likely to Recommend

No doubt I would recommend them.

Repair Quality

I was kept informed of the progress. My car was detailed when I picked it up. I was very pleased.

Customer Service

Excellent! I was kept in the loop. The woman at the front desk is very nice.

Returned Clean

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Repair Quality

They never settle for less than perfect.

Customer Service

Returned Clean

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Repair Quality

Great service!

Customer Service

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Repair Quality

My truck looks perfect and it was super clean when I picked it up

Customer Service

The staff is great answers any questions and easy to get a hold of

Returned Clean

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Repair Quality

Customer Service

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I would highly recommend for any of your auto body needs.

Repair Quality

Work was done expediently and professionally. Friendly customer service, good communication. Car was like new when returned. Very satisfied!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Had my vehicle repaired here twice. Both times the work was outstanding. I highly recommend this shop.

Customer Service

Had my vehicle repaired here twice. Both times the work was outstanding. I highly recommend this shop.

Returned Clean

Likely to Recommend

Absolutely.

Repair Quality

Disappointed with thr repair of scratch on door.

Customer Service

Awesome

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Repair Quality

nice job

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great experience from start to finish. They were very professional and made things easy when I needed a rental. I was able to pick it up right when I dropped off mine to be fixed. And my car was cleaner than it had ever been when I picked it up. What a nice bonus!

Customer Service

Returned Clean

Likely to Recommend

I already told people, you just have to go there. Experience was one of the best ive ever delt with. Not that im ever really at the body shop , all that often..but what I can remember in my long past times, they weren't so pleasant.

Repair Quality

Awesome job , Mr Mike. Extremely satisfied. Thank you, for cleaning out the car also. And good job o. The alignment.

Customer Service

No complaints.

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Repair Quality

Customer Service

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Repair Quality

Precision repaired our 2022 Toyota Tacoma back to new following 2 accidents in one day. Lots of confusion with the insurance end but they were there every step of the way. Great communication and follow up. A++ customer service….. a rare find these days. Keep up the great work!!! 👍

Customer Service

Returned Clean

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Definitely will recommend

Repair Quality

Very courteous and pleasant to deal with

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Very professional and helpful with the process. Took care of everything made sure the rental car was there and ready ordered the parts needed and did everything in a timely manner.

Customer Service

Returned Clean