Precision Body Works Inc.

My Experience - 5.0/5.0 -

Car looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Isac took very good care of me! Won’t go anywhere else! Great company and great customer service recomend 100%

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes I will because They were very professional!

Repair Quality - 5.0/5.0 -

The quality of work was very professional.

Customer Service - 5.0/5.0 -

Service from the repair service was very helpful and helped me with any questions I had! Great job!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The best in lubbock

Repair Quality - 5.0/5.0 -

Great insurance company. Precision Body di a great and quick job repairing my car.

Customer Service - 5.0/5.0 -

Great folks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

I dropped my car off on 8/12. I never received any updates. On 8/21 I received a call and was told my car was ready. I drove 40 miles to pick up my car. It wasn’t completely ready. It was in wash when I arrived. I then waited for it to be done. I had to take care of paperwork and pay my deductible before I went out to see my car. I inspected my car with Isaac. I found some door weather strip not attached on two doors. Isaac was able to correct that on the spot. I looked over the entire car on the outside. Everything else seemed to be okay. Isaac proceeded to tell me the car still needed two trim pieces replaced because they had not received them. He told me they would be in Friday or Monday and he would call me. I left the shop. I recalled Isaac told me they had removed the headliner. So at my first stop on my way home I stopped to inspect the inside. The headliner has issues. I hope they will be able to fix those issues when I return to get the trim replaced. This is now costing me my time and money making an extra 80 mile round trip. I was also able to notice some of panels not completely straight where the PDR were made. I will not return to a shop that does not pay attention to detail. This is a brand new car. I expected better service.

Customer Service - 4.0/5.0

Likely to Recommend - 2.5/5.0 -

please see original comments

Repair Quality - 4.5/5.0 -

When we picked up our Lexus the work on the car was perfect but they did not wash the exterior and the interior was not vacuumed and it has dust all over the inside. We gave them our car on a Thursday and didn't pick it up until the next week Friday. They ordered trim but didn't get it all in on the first order. I think they should have ordered it that Thursday or Friday and someone should have checked to see if the order was complete. Eight days is a long time to do with our a vehicle.

Customer Service - 3.5/5.0 -

please see original comments

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0