Precision Body Works Inc.

4.5 (241reviews)
90%
1302 98th Street,  Lubbock,  TX  79423
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

My Experience

Yes, we were very impress how good of a job your workers did on the repair my husband kept on bragging about it.

Likely to Recommend

Repair Quality

We are very satisfied and couldn’t been happier in taking my vehicle to your business

Customer Service

Very friendly

Returned Clean

My Experience

Likely to Recommend

Have referred many many people to PBW.

Repair Quality

Best auto body shop ever!

Customer Service

Best of the best!

Returned Clean

Likely to Recommend

You can’t remove scratches and make something work if they damage it cuz you will just get charged more if you take it back

Customer Service

The ladies communicated well at the front desk and Oralia made sure to keep me in the loop with the status of the vehicle and welcomed me professionally while at the shop

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, Excellent turnaround time,

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did such an amazing job on our son’s car. It looks great and they were extremely nice and quick.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good experience.

Repair Quality

Customer Service

Very good experience with overall staff and repair.

Returned Clean

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Having issues with front blinkers but going by this afternoon for them to look at the issue.

Customer Service

Friendly staff!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very helpful and nice staff! Process went smoothly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looked like the accident never happened

Customer Service

Always professional and courteous.

Returned Clean

Likely to Recommend

Absolutely won't be recommending.

Repair Quality

After repeatedly telling multiple individuals that we did not live local to Lubbock but the car was there due to being unable to drive after a not at fault wreck they failed to communicate. The moved the completion day 3 times and did not call to inform us. We found out by calling them to double check. They said they called but neither phone on record had missed calls or voicemails. This one the 3 occasions caused additional stress due to having already purchased a plane ticket and returned a rental car because again we don't live local. The last exchange was at 4:30pm on a Friday when we were literally at the airport waiting to fly out. We approved a family member to pick up the keys and HE not yall- informed us the car was not ready. After we finally got the car and got back home the air conditioner- which was worked on due to the damage, doesn't work. It's 106 degrees and the option we were given was to drive the 5 hours back to you. It's incredibly frustrating, we lost money having to cancel and rebook flights not to mention missing work on all those occasions.

Customer Service

Please see prior note

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Responded to email in timely fashion and calls as well

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car does not go into reverse like it used to. Almost like someone forced the shifter. Although I have no proof. My car does not feel the same.

Customer Service

Not happy about how my car feels. Looks nice.

Returned Clean

My Experience

My truck was repaired before the date it was supposed to be complete. Happy with the results. The front desk was compatable and friendly both when I checked in and when I checked out. Will use again, if needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean