Precision Collision - Stober Cr#25
In operation 41 years.
With two locations in Louisville, Precision Collision Center has proudly served our communities with expert auto collision repair services since 1985. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with two convenient locations on Shelbyville Road and Stober Road in Louisville. At Precision Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeep looks gorgeous and repairs were done well. Jeep was cleaned of any repair debris (this is huge to not have to deal with that). My only knock is that repairs did take a little longer than I expected but Precision did a good job of keeping me apprised of progress so I would not fault them.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always attentive to address any questions I had
Returned Clean
Likely to Recommend - 3.0/5.0 -
the repairs made are great, but the customer service we rec'd was not good and the issue with the battery caused us great stress
Repair Quality - 5.0/5.0 -
But the car could have been washed and cleaned up better than it was. The back under carriage that was replaced was dirty.
Customer Service - 1.5/5.0 -
We were not kept informed as to the progress or what had to be approved by the insurance company after Dan left. Dan kept us updated.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was pleased with the service & how friendly & kind the whole staff was.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
I was referred to you by my mechanic who had told me that you guys do great work. Okay then, that was good enough for me, so i bring in my truck to get body repaired.
Customer Service - 2.0/5.0 -
The customer service was good. I had been dealing with one gentleman the whole time, when i called to check up on my truck they had told me that hes no longer with you guys. Then finally the time had come for me to get my truck, they had called me and said its ready for pick up. I was glad to get my truck back after several months. I had taken it to my mechanic for the usual oil change and stuff like that, then he sends me a picture of my passenger side where you guys had totally missed a dent. I called you guys and explained the situation and emailed you guys a picture of it. The kind lady at the front desk had told me to bring it in and it should not take but a few days to fix. I once again drove down there from Oldham county and dropped it off. I then receive a call from Levi saying that my gravel guards have been mailed out to me, and i didnt quite understand why they were sending me those. Anyways they had got lost in mail, i never received them and Levi had shown me a copy of the receipt of them being sent to me. I said well okay just get them in and put them on, and so he did and you guys had put them on for me. Didnt understand why i had to pay for those but whatever, at this point i wanted my truck back. I finally made it down there to pick up my truck, i was heading home and had noticed that the radio signal was not very good at all, so i figured it was the crappy weather or something is messing with signal. I got home and then i realized that my antenna was gone off my truck? I thought omg, youve got to be kidding me, so i called down there and told the nice lady that my antenna was not on my truck and to go ask Levi to find it and ship it to me, at this point im not driving back down there anymore. I still havent got a call about my antenna, i was wondering what kinda circus you guys are running down there? I mean come on, i own my own hvac business here in Oldham county, and i know if i had made that many mishaps and not even called my customer back, then i would expect to see that going aroung on social media and not getting any referred business. The work you guys had done was good, but it was like a bunch of clowns running the supervision part of the job, not making sure everything was completed like it was supposed to and how the heck did my antenna not get put back on. I dunno just was disappointed in the whole operation of things.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
I can still see waves on the door where it was repaired and their are dimples in the paint on the hood.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice to work with and they really care about the outcome of their work. I’m highly satisfied.
Customer Service - 5.0/5.0 -
Mary is very sweet, but honestly everyone I spoke with was great to talk to.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never refer this place to anyone.
Repair Quality - 0.5/5.0 -
This company does not know what they're doing. They take things off your car and don't know how to put it back on. They overcharge for the work that they to take my car back and it's still not done correctly. Don't take your car here. That's what I would tell anybody that asked me.
Customer Service - 0.5/5.0 -
When you take your car back to them because of the terrible work they've done Levi who works at the one over here on stober rude. Unprofessional I was verbally attacked by him.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The actual repair work was fine but there was a lack of communication about progress over a 22 day unnecessarily long period of time. I personally had to get involved by calling the dealership to get a new rear car door after your representative told me one was not available. This business has gone downhill since being purchased from the original owner whose service was always outstanding. I went out of my way to select the business to repair 2 cars instead of using one of the insurance company’s preferred repair shops. The experience was frustrating and disappointing. Improvements are needed! The fellow I dealt with was separated from employment during my experience as I am sure he treated other customers similarly. Marvin L. , Attorney
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best
Repair Quality - 4.0/5.0 -
The staff at Precision was terrific. I worked specifically with Levi and Mary. They were responsive and helpful. I just thought it took a long time to get my car back. I know this was due to parts availability and things beyond the control of Precision but I would have preferred a much shorter turnaround time to get my car back. However, the perfect results were worth the wait. My car looked terrific. Levi made sure that my insurance company covered the costs as required rather than short change in some areas--which they tried to do. A job well done. Thank you.
Customer Service - 5.0/5.0 -
Levi and Mary were great
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Receptionist messed up scheduling. First told me to come in Monday and then called me a week later and said my appointment was the Tuesday after memorial Monday. My care was not looked at until the following week. I was without transportation for for ten days. Unnecessarily
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended customers to contact Norman when they need their cars repaired, panted, etc.
Repair Quality - 5.0/5.0 -
Excellent service and the quality is top notch.
Customer Service - 5.0/5.0 -
Norman is a fantastic representative of the company. He takes time with the clients to make sure he provides them with the service needed to complete the repairs, etc.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Precision Collision did a great job repairing damage from an attempted break in of our 2018 Jeep Wrangler. They had the repairs completed when they said they would and did everything possible to save us money.