Premium Collision Center
In operation 7 years.
Premium Collision Center is a family owned auto repair business that has been servicing the community since 2000. Our goal is to provide the highest quality repairs on a timely basis with honesty and integrity. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have 24 hour answering service available for after hours support and emergency assistant, directly linked with our general manager.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would use again as primary body shop
Repair Quality - 5.0/5.0 -
They did a great job and it was ready when promised. Great service, great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would without reserve recommend this repair shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They did an excellent job even if it took long.
Repair Quality - 4.5/5.0 -
The actual repair of the car looks great. Dents and paint look like new. Our issue was the amount of time it took. We were told to wait 3 weeks for parts before dropping off the car to diminish the amount of time without our car. Then it took one month in the shop. Some of the parts that came in were not up to standards and new parts were ordered all while the car was in the shop. All in all almost 2 months for the process. Not sure if this is part of COVID supply chain issues or employee shortages or something else. Also we received only one call in the month we dropped the car off when we had been told we would get periodic updates. I checked in after two weeks and again at 3.5 weeks to get info. Overall the work was excellent, the employees were courteous and we were happy to have a renewed car which is why I gave a 9 despite the delays.
Customer Service - 3.5/5.0 -
Courteous staff. Only issue is minimal updates on status of repairs.
Likely to Recommend - 5.0/5.0 -
Their Hollywood location had done an excellent job for us several years ago on another vehicle. The Premium organization are the only body shops we would use ourselves or recommend to friends.
Repair Quality - 5.0/5.0 -
Everyone at Premium Collision Center was incredible, in informing us about the extent of the damages and executing the necessary repairs to our beloved Honda CR-V. From the initial phone contact with them on the day following the accident, to them sending a flatbed tow truck to pick up the car, and the consistent communication throughout as they identified all of the areas of the Honda that had been affected then and began repairs. I couldn’t imagine a more talented, dedicated, and professional team!
Customer Service - 5.0/5.0 -
As noted in my previous response, beyond the immaculate restoration of the vehicle, it was the personal qualities of timely communication and their obvious dedication to achieving an outstanding outcome for us that stood out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They took my car apart. For an estimate, which was crazy high. Ins didn't pay, so I had to pick it up. The car was drivable with working brake lights. When I picked it up the lights didn't work, bumper was falling off, one of their guys took out the screws to the engine plate. It was dragging on the way home and it fell off. Premium refused to take responsibility. I know 100 % it was.not caused by the accident.
Customer Service - 0.5/5.0 -
I had a bad experience with Premium
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very communicative!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
That was my second accident Within a month and a half. They did a great job again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was completed expertly and on time.
Customer Service - 5.0/5.0 -
Customer service was excellent. I was informed every step of the way by friendly, knowledgeable staff members.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job