Prestige Autobody

4.9 (868reviews)
98%
34 W. Washington Ave,  Pearl River,  NY  10965

Prestige Auto Body is a family owned and operated facility, specializing in Auto Body & Collision repairs, and offers other services such as Restoration and Customization for any and all vehicles, both Foreign and Domestic. We are also one of the only Body Shops that specializes in Motorcycle repair and refinishes as well as Automotive, all under the same roof. Prestige was started in 2005, by the Owner/Operator, local resident Paul DiLorenzo and his father Al DiLorenzo who are both on-site and completely involved in the business, every single day, to ensure our customers receive the highest level of service, and are 100% completely satisfied, everytime! Prestige has 2 locations in NY. Our flagship facility in Pearl River, NY and the other in Chester, NY. We offer 24 Hour Emergency Towing in addition, we are Direct Repair Facilities for many insurance companies, such as Allstate, Liberty Mutual, Metlife and more. Call us now for your free estimate, and see the Prestige difference

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (868)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and clear communication throughout the repair process, including proactive text and phone updates. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including delays without proactive communication, one instance of a dead battery upon delivery, and occasional workmanship concerns. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"I was very pleased with the excellent repair of my car. Very impressive, right down to polishing the tires! Kudos to the repair team!"
"Absolutely clean service beginning to end. Professional front staff to situate appointment. Full description of what ..." Read more
"Awesome shop. Super Friendly. Explained everything perfectly and work is top notch. 2nd time using them and will definitely come back ..." Read more
"... now and everything is fine; gaps look factory, the color is matched perfectly, there have been no system error messages and the car is functioning as designedintended. Should ..." Read more
"The workmanship was not as good as it supposed to be."
"Earlier then expected"
"Prestige Auto completed my repairs ahead of schedule and kept me informed through out the entire process. ..." Read more
"Excellent work and a lot quicker than I expected. Thanks"
"... great and communication was pretty good as well. disappointed in the amount of time it took to get the car done. 2 weeks was excessive in my opinion for a small job" Read more
"It promised 3 days, but turned around more than a week."

My Experience

Thank you to your team at Prestige. Everyone I dealt with was professional and friendly. I had a very good experience there,

Likely to Recommend

Repair Quality

My repair looks amazing! You wouldn't even tell there was work done on it!

Customer Service

Service desk helped me tremendously. They handled everything with my insurance company and made my life so much easier!

My Experience

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Located in my town so convenient

Repair Quality

Good job 👍

Customer Service

Professional staff

Returned Clean

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My Experience

Always very happy with the great work done at Prestige.

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Repair Quality

Vehicle restored to original condition. Great work.

Customer Service

My Experience

They were very nice and communicative with myself and the insurance company and got my car fixed fast!!

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As I have said I trust Prestige implicitly

Repair Quality

I have been dealing with Paul and prestige forever as my family’s needed it. They are always courteous and very forthright about my vehicles needs and costs. I was lucky in that my recent accident occurred in NY and not where I currently live in Delaware. I knew exactly where to get the best workmanship for my car. If it was in Delaware I would have been relying on other peoples recommendations and reviews online. I also appreciated the online contact regarding my car’s status during the repairs.

Customer Service

Customer service is exemplary at Prestige

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Repair Quality

Awesome job as usual. Highly recommend.

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Would recommend prestige 100%!

Repair Quality

Paul always goes above and beulyond expectations in his repairs. Extremely satisfied and car was cleaned and polished that it looked new.

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You do excellent work.

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Very accommodating and kept me apprised the entire time

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The process was easy and very professional.

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Very smooth Good y

Customer Service

Ken was very professional

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