CARSTAR Spectrum Auto

4.9 (1,590reviews)

99%

(845) 348-7777

175 S Route 303, West Nyack, NY 10994

99%

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175 S Route 303
West Nyack, NY 10994

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About CARSTAR Spectrum Auto

See Photos

175 S Route 303
West Nyack, NY 10994

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 6 years.

Carstar Spectrum Auto is a state of the art, full service collision repair shop that focuses on providing the highest level of service to each and every customer as well as exceeding perfection with every repair that we do. All of our techs are I-Car Gold certified as well as holding many OEM certifications. We are certified collision center for Tesla, GM, Nissan, Infiniti, Hyundai, Kia, Alpha Romeo, Dodge and many more

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Cadillac CT6

Corvette C8

Ford

GM Basic

Honda

Hyundai

I-Car

Infiniti

Kia

Nissan

Nissan GTR

Tesla

Call

Website

Reviews (1,590)

Sort By:
Newest
Rating

1,334 Customers Rated

5 Stars

76.1% Complete

(1210)
4 Stars

5.4% Complete

(86)
3 Stars

1.1% Complete

(17)
2 Stars

0.5% Complete

(8)
1 Star

0.3% Complete

(4)
< 1 Star

0.6% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional friendliness and knowledgeability of the front desk and repair staff, noting that they made stressful situations feel manageable. Repair quality received high marks, with numerous customers remarking that their vehicles looked brand new or even better than before. Timeliness was another strong point, with many customers noting their vehicles were completed ahead of schedule. Communication was frequently celebrated, with customers appreciating regular text updates throughout the repair process. A small number of customers noted isolated concerns such as paint finish quality and occasional delays, reflecting areas customers themselves identified for improvement.

Select to learn more

Service Quality
Timeliness
Communication

"... Their employees are very friendly and knowledgeable. The repair work was excellent. I would not hesitate to recommend them." Read more

"... Spectrum did an excellent job in repairing the damage. They did a wonderful and meticulous job!" Read more

"The absolute best body shop Ive ever been to!"

"... did an excellent job repairing my Acura MDX. The repair quality was outstanding, and my vehicle looks as good as new. The paint match and body work were done perfectly, ..." Read more

"The finished results were immaculate. Out looks factory new."

"It was repaired earlier than expected and did a great job!"

"Courteous, professional service at all times. Job finished ahead of schedule, while keeping me in the loop. Pleasure to work with."

"Vehicle was ready before the promised date."

"... never had to wonder what was going on with my car — they checked in, explained things clearly, and made sure I always felt in the loop. Overall, they made the ..." Read more

"From the start to the end, the communication was superb"

"... were really nice and upbeat which was nice 😊 I also appreciated getting the Text updates as my car was being worked on. And best of all… the work was done really ..." Read more

"Workmanship and color match are superb. Would have preferred communication near scheduled pickup to say that it was delayed instead of relying on ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Their employees are very friendly and knowledgeable. The repair work was excellent. I would not hesitate to recommend them." Read more

"... Spectrum did an excellent job in repairing the damage. They did a wonderful and meticulous job!" Read more

"The absolute best body shop Ive ever been to!"

"... did an excellent job repairing my Acura MDX. The repair quality was outstanding, and my vehicle looks as good as new. The paint match and body work were done perfectly, ..." Read more

"The finished results were immaculate. Out looks factory new."

"It was repaired earlier than expected and did a great job!"

"Courteous, professional service at all times. Job finished ahead of schedule, while keeping me in the loop. Pleasure to work with."

"Vehicle was ready before the promised date."

"... never had to wonder what was going on with my car — they checked in, explained things clearly, and made sure I always felt in the loop. Overall, they made the ..." Read more

"From the start to the end, the communication was superb"

"... were really nice and upbeat which was nice 😊 I also appreciated getting the Text updates as my car was being worked on. And best of all… the work was done really ..." Read more

"Workmanship and color match are superb. Would have preferred communication near scheduled pickup to say that it was delayed instead of relying on ..." Read more

Spencer (Tesla owner) reviewed 9/18/26

David (Hyundai owner) reviewed 9/17/26

Would ABSOLUTELY recommend CARSTAR to anyone needing bodywork!

CARSTAR did a PHENOMENAL job on the repairs! My Ruby Red looked almost as gorgeous as when I drove her off the dealership lot brand new!

My whole experience with CARSTAR was GREAT! Vicki at the front desk was knowledgeable, personable and professional! Dennis was patient and understanding of how upset I was about my car, answering any questions I had.

Eric (Kia owner) reviewed 9/17/26

FANTASTIC IN EVERY ASPECT. IF YOU NEED BODY WORK GO TO THEM

THE BEST POSSIBLE

William (Toyota owner) reviewed 9/17/26

Lori (Tesla owner) reviewed 9/14/26

Looks as good as new. Well done. Service was great. Dennis and Vicky were awesome to work with. Will use again.

great service, great work!

vicky and dennis were very easy to work with

Keith (Acura owner) reviewed 9/14/26

So easy to work with and they do a good job

Very good work and easy to work with

Very easy to work with

Donald (Toyota owner) reviewed 9/14/26

Idel (Jeep owner) reviewed 9/12/26

They were really great! And sweet and the technician was so cool! They washed my car and made it look amazing! The work was immaculate

James (Nissan owner) reviewed 9/10/26

I'm very happy with the quality of the repair. And the text updates always can't exactly when I needed an update.

Lucie (Mazda owner) reviewed 9/10/26

Car looks new, can't tell it was worked on

Philomena (Tesla owner) reviewed 9/7/26

It was a great service very efficient and kept me informed every day. The staff were excellent.

Eugene H And Jean E (Mercedes-Benz owner) reviewed 9/7/26

Melissa (Dodge owner) reviewed 9/3/26

Great customer service. Process is fast smooth and convenient. Excellent work

Howard (Tesla owner) reviewed 9/3/26

Sheniqua (Hyundai owner) reviewed 9/2/26

Maria (Honda owner) reviewed 8/31/26

Car looks great. One part still hasn’t arrived, but they promise to clip on when it arrives. Otherwise very pleased.

Annette (Jeep owner) reviewed 8/31/26

Unfortunately, but fortunately this is our third time using CARSTAR Spectrum West Nyack and they have never failed us. They have completely met our expectations and we will highly recommend them to anyone. Thank you for your courtesy and great work with our vehicles.

Amazing customer service as well as great work done for our car.

Kenneth (Tesla owner) reviewed 8/31/26

I had an excellent experience with CARSTAR! I brought my Tesla in for repairs, and honestly, it looks even better than when I first purchased it. The quality of their work, attention to detail, and professionalism were outstanding. Their customer service was exceptional from start to finish, and they made sure everything was done right. I couldn’t be happier with the results and would highly recommend CARSTAR to anyone looking for top-quality work and excellent customer service! Thanks Melissa and the staff that worked on the car!!

John (Subaru owner) reviewed 8/31/26

i've already told anyone who will listen and shared on my parent group WhatsApp chain.

Vicky and the team were amazing, it was so wonderful to work with people who really listened and had our best interest at heart. They went above and beyond and were super communicative throughout the whole process. I almost wish I was a worse driver, so that I could see them again sooner!

above and beyond. I felt so supported and always up-to-date with what was happening.

Jose (BMW owner) reviewed 8/31/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

CARSTAR Spectrum Auto

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Spectrum Auto

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,590)

1,334 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?