Prestige Autobody

4.9 (863reviews)
98%
34 W. Washington Ave,  Pearl River,  NY  10965
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Prestige Auto Body is a family owned and operated facility, specializing in Auto Body & Collision repairs, and offers other services such as Restoration and Customization for any and all vehicles, both Foreign and Domestic. We are also one of the only Body Shops that specializes in Motorcycle repair and refinishes as well as Automotive, all under the same roof. Prestige was started in 2005, by the Owner/Operator, local resident Paul DiLorenzo and his father Al DiLorenzo who are both on-site and completely involved in the business, every single day, to ensure our customers receive the highest level of service, and are 100% completely satisfied, everytime! Prestige has 2 locations in NY. Our flagship facility in Pearl River, NY and the other in Chester, NY. We offer 24 Hour Emergency Towing in addition, we are Direct Repair Facilities for many insurance companies, such as Allstate, Liberty Mutual, Metlife and more. Call us now for your free estimate, and see the Prestige difference

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (863)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The professionalism and friendliness of the front desk and repair teams are frequently highlighted. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is largely commended, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including proactive communication during delays and occasional workmanship concerns, but these represent a small minority of the overall feedback.
AI-Generated from reviews written in the last 12 months
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"Absolutely clean service beginning to end. Professional front staff to situate appointment. ..." Read more
"I was very pleased with the excellent repair of my car. Very impressive, right down to polishing the tires! ..." Read more
"... car back for two days now and everything is fine; gaps look factory, the color is matched perfectly, there have been no system error messages and the ..." Read more
"... Super Friendly. Explained everything perfectly and work is top notch. 2nd time using them and will definitely come back if needed." Read more
"... vehicle looks like it never was in a accident, the paint matched perfectly, awesome job." Read more
"Earlier then expected"
"Prestige Auto completed my repairs ahead of schedule and kept me informed through out the entire process. ..." Read more
"Excellent work and a lot quicker than I expected. Thanks"
"... great and communication was pretty good as well. disappointed in the amount of time it took to get the car done. 2 weeks was excessive in my ..." Read more
"It promised 3 days, but turned around more than a week."
"... description of what will occur throughout process. Several update phone calls to give me timelines andor delays with getting approvals through insurance ..." Read more
"regular updates and the reason for delay were clearly explained. Totally justified."
"Phone call and text messages to keep me updated is highly appreciated"
"They took good care of me and the car. Communication for the most part was really good."
"Could have proactively contacted me to say my car was going to be delayed in its completion"

My Experience

Always very happy with the great work done at Prestige.

Likely to Recommend

Repair Quality

Vehicle restored to original condition. Great work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very nice and communicative with myself and the insurance company and got my car fixed fast!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

As I have said I trust Prestige implicitly

Repair Quality

I have been dealing with Paul and prestige forever as my family’s needed it. They are always courteous and very forthright about my vehicles needs and costs. I was lucky in that my recent accident occurred in NY and not where I currently live in Delaware. I knew exactly where to get the best workmanship for my car. If it was in Delaware I would have been relying on other peoples recommendations and reviews online. I also appreciated the online contact regarding my car’s status during the repairs.

Customer Service

Customer service is exemplary at Prestige

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome job as usual. Highly recommend.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would recommend prestige 100%!

Repair Quality

Paul always goes above and beulyond expectations in his repairs. Extremely satisfied and car was cleaned and polished that it looked new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

You do excellent work.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very accommodating and kept me apprised the entire time

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The process was easy and very professional.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very smooth Good y

Customer Service

Ken was very professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

I have already recommended Prestige to anyone who will listen, and I will continue to do so. Although I have since moved to California, I still have many friends in the area who may need car repairs at one time or another.

Repair Quality

The staff at the front desk was unfailingly polite, friendly, and helpful--Gavin in particular, who first greeted us and returned the car to us.

Customer Service

You can look at my previous answer, but I will say it again: Gavin, who is the only person whose name I remember, was wonderful, but the other desk staff person I spoke with was also pleasant and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car is immaculate

Customer Service

Great job. Fast reliable service. Great people

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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