Prestige Coach Craft

4.9 (1,150reviews)
98%
4131 Glencoe Ave.,  Marina Del Rey,  CA  90292

Established in 1979, Prestige Coach Craft has earned its reputation for bodywork excellence and great customer service in the Los Angeles area. The professional staff of certified and trained technicians at Prestige Coach Craft are dedicated to minimizing the inconvenience you experience while your car is being repaired. That is why Prestige Coach Craft takes great pride in doing work of the highest quality, within a satisfactory time frame and at a competitive price.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,150)

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Repair Quality

Did great work on my car. Very happy with the results.

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Things went smoothly. Seamless communication with AAA

Repair Quality

They really took good care of our car and returned it looking like we just picked it up from the dealer.

Customer Service

Would have appreciated communication about delays instead of having to call for updates. But when I did call, everyone was friendly and answered my questions quickly. All the staff we interacted with were very kind.

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I will recommend this place to all my friends and everyone that ask for that kind of service

Repair Quality

Excellent service, fast and reliable

Customer Service

My phone had problems and they called me few times trying to reach me to let me know my car was ready before the due date.

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Outstanding service and professionalism

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Repair Quality

I have yet to see the repairs in person but from what I’ve heard from my sister the car looks brand new, inside and out. Thanks so much for doing such a great job! Working with prestige was super easy—communication was amazing, you were super flexible around my needs, super kind, and did us a great favor to see the car in person and allow me to take my personal belongings out of the car in case it was totaled. I really appreciate the whole team’s efforts and will definitely recommend Prestige. Seeing inside the building when I came to see my car was super impressive and I knew from that moment that I can be confident in Prestige’s work. Well done!

Customer Service

The employee who answered the phone was always super helpful and prompt. When I needed to speak to my adjuster he was also incredibly kind and helpful. A+ customer service

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Again, can I rate them an excess of 10?

Repair Quality

There is no doubt these guys are the best. They did everything they said they would do and they did it in the amount they would.

Customer Service

If I could read them in excess of 10, I would.

Likely to Recommend

Repair Quality

They took longer than originally stated but the workmanship is very good.

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Repair Quality

The body work and customer service is always first rate; I would not take my car anywhere else. The only reason I give a "9" instead of a "10" is that smell from the detailing inside of my car was so strong and chemical smelling when I picked it up on 11/25, that 7 days later I still am driving with the windows all down and the air conditioning on to try and get rid of the smell completely. Previous detailing at Prestige was fine, maybe they have a new vendor. But cheap, chemical smell was so strong it slightly diminished my excellent customer experience. IF I have repairs done again I will ask for no air fresheners or Armoral on the interior. I assume that is what is the problem. Otherwise, great work as usual.

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I will absolutely recommend this repair shop to a friend or family member!

Repair Quality

Great, Service! This was my second time in this shop and the work was top notch quality!

Customer Service

Very informative, quick and clear!

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