Prestige Coach Craft
Established in 1979, Prestige Coach Craft has earned its reputation for bodywork excellence and great customer service in the Los Angeles area. The professional staff of certified and trained technicians at Prestige Coach Craft are dedicated to minimizing the inconvenience you experience while your car is being repaired. That is why Prestige Coach Craft takes great pride in doing work of the highest quality, within a satisfactory time frame and at a competitive price.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 7:30 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No one reviewed the car at pick up. I noticed a few small easy things that need to be fixed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is an honest, professional shop, that did an outstanding. job on my car and provided excellent customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I told USAA I was going with your shop but never heard from you. Most shops initiate a call to the customer to schedule an appointment. Then when I brought it in, you told me the parts would take 1-2 days to order and you'd call me when they arrived; you never did. I had to call twice to find out the status of the parts. When they came in, you gave me an estimate of 7-10 business days (for a simple repair) then communicated with me via inane text messages rather than phone calls. You called 4 days later and left one message to say the car was ready. When I picked up the car, I complained about the fit of the bumper and you scoffed at me given the condition of the rest of the car. Compared with other body shops I've worked with, your shop falls woefully short when it comes to communication and providing accurate estimates for work to be completed.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great costumer service!
My Experience - 5.0/5.0 -
The team that worked with me at Prestige was courteous, efficient, and always, professional. Answered my questions and kept me informed about my car repairs. On a scale of 1 to 10, where 10 is great, I would give Prestige a 12!
Likely to Recommend - 5.0/5.0 -
I have already told others about their excellent work.
Repair Quality - 5.0/5.0 -
I would probably give them a 15 because they were so professional, efficient and expeditious!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Very professional and very friendly. Will definitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful work. The car is as good as new. Many thanks. Robert Ditchey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly service and they made the process easy for me. Thank you! My service done on my car was great too.