Prime Collision Center Lcc

4.7 (519reviews)
93%
390 Washington Rd.,  Washington,  PA  15301

In operation 4 years.

Motor vehicle body repairers- Auto Body Technician Motor vehicle body repairers repair and restore damaged motor vehicle body parts and interior finishing; repaint body surfaces; and repair and/or replace automotive glass. They are employed by automobile dealerships, automobile body repair shops and automobile appraisal centers. This unit group also includes metal repairers who repair defective automobile body parts and damage to the bodies of newly assembled cars. Review damage report and estimates of repair cost and plan work to be performed Repair and replace front end components, body components, doors and frame and underbody components Hammer out dents, buckles and other defects using blocks and hammers Operate soldering equipment or use plastic filler to fill holes, dents and seams Restore Car to preaccident condition.

Services
  • Free Estimates
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Scion
Toyota

Reviews (519)

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Returned Clean

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looks new

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Only problem I had with my experience with this place is very rude customer service not very friendly and was told to come pick up my truck with it still being apart.

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Very rude

Returned Clean

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already have

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The car was filthy on the inside from repairs it is make my noises when you push on the gas and go over bumps. After 15000 worth of work and the extended amounts unt of time you had it. It should not have theee problems

Customer Service

Ruth was very helpful and sent pictures and updates

Returned Clean

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Car looks great. People we were in touch with were very pleasant and professional. Julian drove us home and picked us up and he was a very polite young man. The repair was timely and that was appreciated

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I some to that on previous question. Opal was pleasant and very efficient..

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Great job, can't tell anything happened to the car, polite and professional staff

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I just wasn’t sure why my car received an incomplete estimate.. I waited a week for an inaccurate estimate 2 weeks for all of the parts to arrive and begin taking apart, within 20 minutes of getting the text they are beginning to take the car apart to now find additional work that needed to be done which of course resulted in my car being totaled out. It doesn’t make sense to do an estimate without taking the car apart in the first place. I waited about a month for them to just total my car anyway. She actually told me on the first call that the car will probably need more work after the initial estimate so I know everybody knew the first estimate just wasn’t accurate in the first place. In my opinion it looks like they never wanted to do the work so came up with one number kept the car there long as possible, ordering the parts for no reason just stalling and then add on the rest of the repairs to finally go over the value amount. It was very inconvenient for me & my experience is very dissatisfied.

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Answered the phone

Returned Clean

Likely to Recommend

The quality of the work and the friendliness of the staff are rated high on my list. I was just slightly frustrated by the timeline.

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Returned Clean

My Experience

Great communication through the whole process. A very professional organization with skilled employees.

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No updates throughout time they had it even when more damage was found.

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Prime did a very good job

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Ruth was very thorough. She always kept us updated with info and pics

Returned Clean

Likely to Recommend

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Excellent work done timely

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