Prime Collision Center Lcc

4.7 (517reviews)
94%
390 Washington Rd.,  Washington,  PA  15301

In operation 4 years.

Motor vehicle body repairers- Auto Body Technician Motor vehicle body repairers repair and restore damaged motor vehicle body parts and interior finishing; repaint body surfaces; and repair and/or replace automotive glass. They are employed by automobile dealerships, automobile body repair shops and automobile appraisal centers. This unit group also includes metal repairers who repair defective automobile body parts and damage to the bodies of newly assembled cars. Review damage report and estimates of repair cost and plan work to be performed Repair and replace front end components, body components, doors and frame and underbody components Hammer out dents, buckles and other defects using blocks and hammers Operate soldering equipment or use plastic filler to fill holes, dents and seams Restore Car to preaccident condition.

Services
  • Free Estimates
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan
Scion
Toyota

Reviews (517)

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You guys did a great job!!

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Everyone was very helpful and friendly

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I was originally told 1 week. There was an additional supplement written. No one called to inform me. I had to find out myself through state farm. No one called to update me that the repairs would be taking longer. I had to call and ask for an update. They sated that parts were delayed. Also that the car sat untouched for 2-3 days due to the tech being out for training. The female representative told me she'd call my Friday to update me she did. She stated it would probably be ready Wednesday. It ended up being done at the end of the day Tuesday. So I went Wednesday morning to pick it. Immediately upon arrival I noticed the paint was the incorrect color and the bumper was not matching the fenders. I brought it to the managers attention. He said that it's guaranteed. That I'll have to contact insurance to see if they'd cover repainting it. Then upon further inspection I noticed multiple chips and dirt marks. The gaps are large in multiple spots and to small in others. The paint is very textured. I'm very disappointed that a manager inspected this work and though it was ok to be given to me.

Customer Service

The receptionist opal was very nice and very helpful. I was not happy with not getting any updates. I had to call and ask what was going on multiple times the femal estimater I spoke with seemed agitated with the situation and never had a pleasant attitude.

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They were very efficient, courteous, and got the job done quickly. My car looks brand new.

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They were quick, efficient, and the car looks fantastic!

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Everyone was courteous and efficient.

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Took longer than they told me. Someone also left an partially empty can of Brisk Iced Tea under the front seat.

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I didn't feel welcomed at all. Felt like I was intruding on them.

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Great team and excellent results!

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They were great!

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Very satisfied with work done and how quickly car was completed.

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My Experience

The only place we will take our vehicles for body work. Up front, reliable, and honest group of people who truly care about the work they do. Always satisfied with the work!! Have referred out to other customers who were also very pleased! Great having a trustworthy shop to do business with!

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Great customer service and work

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Excellent service both with office personnel, technicians etc

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Excellent service from personnel and technicians

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The repair was completed: 1.) Within the time frame described, 2.) Within the budget provided, and 3.) To the level of quality described.

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They were very professional. Everything was explained in some detail. Questions were answered

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I would very much recommend it

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First Time using Prime - You were fantastic

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Opal was Amazing

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