Prime Collision Repair

4.9 (1,082reviews)
98%
4509 Canton Rd,  Marietta,  GA  30066

In operation 23 years.

Our facility has been repairing vehicles for over twenty years. We value our customers and stay committed to continued education following the latest manufacturers guidelines. Customer Satisfaction and vehicle safety continue to be our facilities highest priorities

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,082)

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My Experience

I just got my 2015 Honda Fit fixed at this shop and I give the first star for their time management and the second star for their communication. They got my car in and out in 10 days and notified me the whole way thru. However, the quality of work was sub par. When I went to pick my car up there were still noticeable scratches left from the accident and when I asked the tech why they didn’t fix them he said because they didn’t ‘think it needed it’ and then proceeded to give me a take home tube of paint to paint any scratches I noticed. Next on the inside they failed to put my dashboard back together and my door is wobbly as if they didn’t tighten something behind the panels. Lastly, they left a musty odor in my car and it’s been 2 days of airing out and it’s still there. Not only does it smell like mildew in my car it also smells like oil and grease. I am not happy with the quality of work this place gave. Especially given that they have 4.8 stars which is why I went there in the first place. I will be utilizing their ‘warranty’ and taking my car back next week. Mood: Upset and Disappointed

Likely to Recommend

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When I first picked my car up from Prime Collision I was extremely disappointed with the outcome of the repairs I received. I immediately called to notify the company of the complaints and Matt and his team were very apologetic and proactive with correcting the remaining issues with my vehicle. Matt really turned around my experience for the better and I’ve already referred my family to the shop.

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Good service

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Car looks great. Kept me updated as it was being repaired. Great customer service!

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My Experience

Great job! Thank you for an awesome job.

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Great communication start to finish. High quality results. Would recommend this shop to others.

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