Prime - Crawfordsville
In operation 43 years, 6 years at this location.
Prime Body and Paint is the BEST in auto body and collision repair. At Prime Body and Paint we take great pride and stand behind all of our repairs with a lifetime warranty. If you need repairs to your vehicle Prime Body and Paint is your # 1 choice to get your vehicle fixed and back on the road! We work with all insurance companies and make the repair process as easy as possible. When its "crunch" time no worries its Prime time!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I have never had a bad experience with Prime, but when I got the car back home this time, it seems like there are a few loose parts that were not securely installed. I will be calling today
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people who truly CARE and do the job right. Excellent communication. I was very pleased from start to finish! Highly recommend.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, very satisfied.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would have liked to have been updated with the progress and when things changed. Otherwise, everyone is very friendly and has the best intentions.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They did a very good job. The truck was spotless after the repairs. Great detailing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people to work with and done a fantastic job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Our car looks great. We were pleased with the timing of getting the work completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The only issue I have is keeping the customer informed on the progress. Twice the completion date was moved a full week. That was not relayed to me until I inquired on the day it was supposed to be done when I called about picking it up. The work seems to be excellent and so far am pleased. I would recommend and would also include the communication issues. As for courtesy by the employees, I also am satisfied. They were very polite. I would just suggest cleaning up the communication.
Customer Service - 3.5/5.0 -
Same reasons as before.
Returned Clean
My Experience - 5.0/5.0 -
Great job on quick turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
These people went up and beyond. Deeply impressed. Customer service seems to be lacking everywhere but not here. Good dudes and damsels
Customer Service - 5.0/5.0 -
The best