Pro Collision of West Michigan Inc.

5.0 (966reviews)
100%
4089 Remembrance Rd NW,  Grand Rapids,  MI  49534

In operation 35 years, 33 years at this location.

Courtesy vehicle while yours is being repaired. We work with all insurance companies. Some of our DIRECT REPAIR PROGRAMS are with, Allstate, AAA and State Farm. We at Pro Collision of West Michigan utilize environmental friendly water-base paint products.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (966)

My Experience

The loaner vehicle was a must for me. I was able to drive to work while my car was repaired. It's great to have my car back so quickly. Great experience with staff dropping off my car and picking it up.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Nicole made the process very easy. Team did a great job on a major repair.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Good communication and experience

Returned Clean

My Experience

Excellent job and customer service!!! Very pleased!!

Likely to Recommend

Repair Quality

Quality work great customer service.!

Customer Service

Great job by everyone!! I would highly recommend to others.

My Experience

What brand glass cleaner was used during cleanup?

Likely to Recommend

Repair Quality

Great job. I couldn’t get the truck that clean either. Congrats.

Customer Service

Pleasant. Professional.

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Repair Quality

Customer Service

My Experience

Top notch!

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Repair Quality

Great job

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you for detailing my vehicle for me. You really went above and beyond and I appreciate you!

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Repair Quality

Customer Service

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Repair Quality

Pro Collision was helpful, kind, and knowledgeable. They provided me with a clean rental car and kept me updated throughout the time my car was being fixed. They stayed on schedule with the fix and provided me with a detailed note of everything they did on the car. They were very professional and I was very pleased with my experience here.

Customer Service

Likely to Recommend

Great work, professional, and got it done quickly!

Repair Quality

Customer Service

They were great!

My Experience

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Repair Quality

Customer Service

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Repair Quality

As a customer of pro collision for many years once again, they did an outstanding job on my car. Top notch service!

Customer Service

Returned Clean

My Experience

Everything was great, thanks for cleaning the inside.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service from start to end. Repairs are top notch.

Customer Service

My Experience

Pro Collision did a very good job communicating what was going to happen with my vehicle and during the repair process. We have brought other vehicles here and have been very pleased with the quality of work. I was also very blessed to get a free rental at the last minute!

My Experience

Received great communication of the process, appreciate the texts regarding the start of the job as well as the finishing. Car looked great after (detailing was a nice surprise), loaner was better than expected, as well as great service. Extremely satisfied and would send family and friends the recommendation!

Likely to Recommend

Repair Quality

Nice service, nice staff and thanks for providing the loaner car.

Customer Service

Returned Clean