Pro Masters Auto Collision & Hail Center

4.7 (1,406reviews)
92%
21 Greenhorn Drive,  Pueblo,  CO  81004
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Shop AssistantSparkles

In operation 24 years, 12 years at this location.

Pro-Masters is a family owned auto body repair facility that has been serving Colorado since 1978. We specialize in both Hail and Collision repair with certified technicians, state-of-the-art paint center, and the newest repair technology. Our goal is to provide high quality repairs, while also providing excellent customer service. We place customer needs and safety at the highest level, and we strive for 100% satisfaction. When it comes to collision services, we are proud to be the preferred choice for the Pueblo area. Call us today for a free estimate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,406)

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Very satisfied with the work timing was excellent great customer service was great

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Customer Service was awesome no problem

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I would highly recommend a coworker and family

Repair Quality

Both my cars look great and they were done in a timely manner! I would highly recommend anyone to take the cars there

Customer Service

My car look like Brand new again I would I would use you in the future again if needed

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Based on my experience, I would not recommend your shop to others due to the excessive amount of time the repair took, the lack of communication, and the additional damage that occurred while my truck was in your possession. The no-deductible option was the only positive part of the experience, but it does not outweigh the poor service, delays, and unresolved damage.

Repair Quality

Great work except for them damaging my brush guard

Customer Service

Your hail repair shop had my 2024 F-350 for over a month. During that time, my brand-new $5,000 brush guard was scratched, and it is still scratched. On top of that, the shop was unable to get the factory hood emblems that originally came with the truck. Overall, the service has been very disappointing. The only benefit I have seen from using your shop is the no-deductible option, but the quality of service and attention to detail have been unacceptable.

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I’ve reached out to Ryan but interior pieces were damaged, roof liner headlights painted, roof molding installed scratched, car returned on empty when given at 3/4 of a tank.

Customer Service

Communication is terrible, did not get quotes until I called, did not receive updates when issues arose, when I brought up issues I felt ignored, 7 weeks to fix the car. Not all damage I brought it in for was fixed even though I authorized the work.

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IM ALWAYS TELLING MY FRIENDS THATS WHERE TO GO NOBODY IN TOWN IS BETTER

Repair Quality

3RD TIME TAKING OUR CAR THEIR AND THE SERVICER THE JOB THEY DID THE STAFF EXCELLENT AS USUAL

Customer Service

OUTSTANDING SERVICE

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Absolutely

Repair Quality

Great job on the hood paint and chaneout.

Customer Service

Always great service.

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Pro-Masters was AMAZING! I went to the Nevada location and was greeted by two wonderful ladies who immediately helped me. My car went into the shop quickly and I got it back quickly, they arranged for and paid for my rental car and deductible! Great service all around, I have already been referring them them to anyone needing this type of service. Thank you!

Customer Service

Excellent service, quick, thorough and the ladies in the office were sooooo helpful from start to finish! My go to place for sure and I will recommend to everyone I know!

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Car looked great when completed. Better than new. People were helpful and polite throughout the process. Great job!!!!

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we have always have received excellent work from pro masters

Customer Service

the staff is very proffesional

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They are very amazing to work with

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Top notch people

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My insurance could have been handled differently. When you don’t hear from an adjuster with in a few days you should call them.

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They did a great job

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They where great

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