Pro Masters Auto Collision & Hail Center

4.7 (1,380reviews)
93%
21 Greenhorn Drive,  Pueblo,  CO  81004
Bot
Shop AssistantSparkles

In operation 24 years, 12 years at this location.

Pro-Masters is a family owned auto body repair facility that has been serving Colorado since 1978. We specialize in both Hail and Collision repair with certified technicians, state-of-the-art paint center, and the newest repair technology. Our goal is to provide high quality repairs, while also providing excellent customer service. We place customer needs and safety at the highest level, and we strive for 100% satisfaction. When it comes to collision services, we are proud to be the preferred choice for the Pueblo area. Call us today for a free estimate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,380)

Likely to Recommend

Wouldn’t recommend the headache it causes communication effectiveness; perhaps in the future.

Repair Quality

Customer Service

Though Pina did well; Transparency, Communication, and evidence to back statements were lacking.

Returned Clean

Likely to Recommend

Repair Quality

Very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have

Repair Quality

Amazing. Outstanding

Customer Service

Returned Clean

Likely to Recommend

Didn’t stick to a schedule. Didn’t stick to a budget Didn’t communicate at all Didn’t finish the repairs Decided what to fix and what not to fix without communicating

Repair Quality

Everything from the timing of the repairs, the quality of the repairs, and what they decided to fix and not fix without communicating was below par

Customer Service

Couldn’t get a straight answer as to when my vehicle would be finished. Was told it would be two weeks, it ended up being six. I would call and ask for an update, be put on hold for ten minutes, told I’d get a callback with an update, and nothing….

Returned Clean

Likely to Recommend

Yes definitely to my friends and family

Repair Quality

Thank you all for your hard work and dedication when it comes repairs/paint my Cx-50 came out paint came out beautiful 😍 and we are very pleased with your professionial business i would highly recommend your business to friends and family. Thank you again sincerely Roberta 😉

Customer Service

Your Team did a great job on my vehicle, I would definitely recommend you all to friends and family. Thank you again so much for your professionalism. Sincerely Roberta .

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work on a very damaged car from hail. I will continue to bring my car to Pro-Masters collision for any repairs in the future. Thank you for a pleasant experience from an unpleasant circumstance due to hail.

Customer Service

Returned Clean

Likely to Recommend

Already am.,. Would love to tell the world.

Repair Quality

Love, love, love the experience. This is why I came back. The work is absolutely the best I could expect. Time was great and not a long wait. Brandy was exceptional and wonderful to work. She was friendly, answered all questions, and do professional. Really, really happy.

Customer Service

Brandy was a dream to work with. She has so much knowledge and people skills.

Returned Clean

Likely to Recommend

Repair Quality

Great communication, service, and support. Would definitely recommend!

Customer Service

Returned Clean

Likely to Recommend

While I was very unhappy with timeliness and communication, they really took care of the rental car situation and ultimately waived my copay (without my asking) because of the delays. So, that's good

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve referred others to you, and will continue to do so.

Repair Quality

This was not my first visit. As always your performance was exemplary. Steve, your manager assured an efficient service experience. Work was excellent, and staff interactions were great. Much appreciation.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

Great job! I will definitely be back!

Customer Service

Very nice and helpful!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean