Pro Team Collision

4.8 (938reviews)
94%
378 Crooked Lane,  King of Prussia,  PA  19406

In operation 37 years, 12 years at this location.

Serving through trust and transparency, Pro Team Collision is your advisor throughout your vehicle repair process. Accidents of all kinds can be confusing and frustrating. The auto claims process is one you should not be good at. Our advanced trained team will guide you through the repairs as your advocate. Our team performs all repairs to the highest repair standards using the manufacturer's required equipment, technology, and advanced repair methods. All members of the team are required to complete manufacturer training. Pro Team Collision is a certified repair center for Ford, GM, Chevrolet, Mazda, Fiat, Chrysler, Dodge, Jeep, Ram, Hyundai, Kia, Nissan, Infiniti, Honda, and Acura. Pro Team restores your vehicle, peace of mind, and the rhythm of your life. Pro Team provides services of auto body repair, paint corrective repairs, windshield and glass repair, pointless dent repair, vehicle scanning and calibrations, and vehicle towing. Contact our team for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru

Reviews (938)

Customers say
Overall Customer Satisfaction
Customers consistently praise Pro Team Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for transparent, frequent text and email updates throughout the repair process. Staff are widely described as friendly, professional, and empathetic, creating a stress-free experience. Several customers highlight the shop as their go-to recommendation. A few customers noted delays, occasional communication gaps near completion, and isolated concerns about interior cleanliness or damage, as mentioned directly in their feedback.
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"... timeline. I was very impressed with the service and they went above and beyond to make sure that the car was restored to its pre-accident condition. Id say it looks even ..." Read more
"... absolutely impeccable—my car looks as good as new. The office staff was awesome from the very first phone call all the way through vehicle pick-up. They were friendly, ..." Read more
"Outstanding customer service, outstanding communication kept me at any time up to date about the statusprocess; and ..." Read more
"Everyone was extremely friendly, explained everything as clear as possible, and kept me up to date through the whole process."
"they are true professionals, excellent work, kept me informed, answered all my questions, even washed my truck ..." Read more
"... business. That is not just hyperbole, it is fact. I got daily updates and leaned that parts came in that were not to spec. They were returned, new parts ordered, and the schedule ..." Read more
"I received updates all the time through tex to keep me informed about the status of my repairs."
"LOVED all the communication throughout the process!"
"Was never called when car was ready, but everyone was very nice"
"Delays not communicated in time"

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Customer Service

Returned Clean

My Experience

Thank you for your open communication and friendly customer service.

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Customer Service

This is my third time using them (I hope my last) and I trust them completely. Would highly recommend their work.

My Experience

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Repair Quality

Great team. Great communication and work product.

Customer Service

Returned Clean

My Experience

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Repair Quality

everyone there was very nice including the dog. The repairs that were done were perfect, including some extra that I had done besides what the Insurance paid for. The cost was reasonable. Thanks for everything.

Customer Service

Returned Clean

My Experience

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Customer Service

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I will definitely recommend Pro Team Collision to friends in the KOP area.

Repair Quality

Customer Service

Returned Clean

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Guided me thru repair effeciently. Informative when asked questions. Pleasant and professional.

Customer Service

Returned Clean

My Experience

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Repair Quality

My car looks and feels good as new. It was also impeccably detailed, which was amazing and unexpected. I’d highly recommend ProTeam!

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Returned Clean

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Repair Quality

Repairs took longer than I anticipated, but car came back looking practically brand new.

Customer Service

Always respectful, happy to answer questions.

Returned Clean

My Experience

Everyone from Pro Team Collision was super helpful, friendly and professional from start to finish. I liked how they kept me updated throughout the repair process on the progress of my vehicle. My vehicle was repaired as soon as possible which I greatly appreciated! Would highly recommend The Pro Team Collision team!

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Customer Service

The front office has some of the friendliest staff I have encountered in a very long time!

Returned Clean

My Experience

My Experience

Everything went better then expected! I was text throughout the process every step of the way. As much as i don't want to ever see them again i would definitely choose pro team again if needed!

My Experience

Staff was kind and courteous. Justin provided updates and it was a pleasure to work with him and the rest of the team

My Experience

Excellent service. I will bring future vehicles here for body work (hopefully not needed).

My Experience

Every single person I talked to at Pro Team (especially shouting out Shannon and Adam) was professional, friendly, and made the repair process so easy after I was rear-ended on the Schuylkill. My situation was somewhat unusual as I lease a fleet vehicle from my employer, who self-insures but handles claims via a third party; navigating the insurance process through this unconventional system was confusing for me (and I'm sure for Pro Team as well), but they consistently followed-up with my claims adjuster and copied me on written communications so I knew what was going on. My insurance also complicated the rental car process, but Pro Team set everything up with Enterprise and I was able to pick up and drop off the rental vehicle right at the shop with no difficulties at all. While the overall process from beginning to end took a while (~1 week wait for estimate appointment, ~3 weeks wait for repair appointment, ~1 month for repairs), I certainly think this speaks for the quality of Pro Team's work and the customer demand. I will say the appointment timeline was clearly communicated up front, and once the repairs were underway, I received frequent email updates that were very appreciated. I'm also fully aware things may have been wrapped up sooner if my claims adjuster was more responsive. Each time I visited the office in-person I was in and out quickly, but Shannon still made sure to offer coffee or water, and I got some belly rub time in with the very polite office dog, Jaxon. My car was repaired impeccably, and the rear gate operation is so smooth. It was also returned incredibly clean inside and out, which was so above and beyond as the interior was *covered* in dog hair when I brought it in (sorry!). I almost want to park it until my lease is up, it's so pristine! I would absolutely use Pro Team again in future or recommend them to others. Thanks so much for your excellent work!

My Experience

Thank the team that gave me an up to date on completing the repair of my car. The front office was very professional and personable.Thank you.

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Returned Clean

My Experience

Thank U so Much! My jeep looks brand new! U can't even tell that it was damaged. The updates U provided were helpful! Your team did an EXCELLENT JOB!

Likely to Recommend

I would definitely recommend Pro Team to my friends.

Repair Quality

The repairs are Great! U would never know that my car had any damage.

Customer Service

Definitely a 10 out of 10! Shannon's voice is so calming. She was so patient with me. She put my mind at ease. She explained everything to me. The rest of the team was very friendly. I will be telling everyone to go to Pro Team for their repairs just because of the customer service service!

My Experience

Justin was excellent to work with from start to finish on my re- paint project. Your whole team did a fantastic job. I was very satisfied with the whole process and repair! Thanks a lot. Much appreciated!