3D Collision Centers - Wayne

4.8 (4,226reviews)

97%

(610) 687-9444

378 W Lancaster Ave., Wayne, PA 19087

97%

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378 W Lancaster Ave.
Wayne, PA 19087

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About 3D Collision Centers - Wayne

See Photos

378 W Lancaster Ave.
Wayne, PA 19087

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 45 years.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,226)

Sort By:
Newest
Rating

3,721 Customers Rated

5 Stars

78% Complete

(3297)
4 Stars

7% Complete

(294)
3 Stars

1.3% Complete

(57)
2 Stars

0.6% Complete

(27)
1 Star

0.4% Complete

(15)
< 1 Star

0.7% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praised 3D Collision for exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, noting that the team went above and beyond to ensure a seamless experience. Repair quality received high marks, with numerous customers describing their vehicles as looking brand new upon return, often cleaned inside and out. Regular updates via texts and phone calls were widely appreciated, keeping customers informed throughout the process. A few customers noted areas for improvement, including occasional delays in repair timelines, isolated quality concerns, and communication gaps during extended repairs - all reflecting direct customer feedback rather than systemic issues.

Select to learn more

Service Quality
Communication

"Additionally, upon picking up my vehicle, I was pleased with the quality of the repair and how clean it was. It was very clear that my car was in good hands ..." Read more

"Quality repair work and excellent customer service."

"Lots of debris dust, pock marks and orange peel in the paint finish. You can also see where the dent in the fender ..." Read more

"They sent the car back with an issue. Fans continuing to blow which drained the battery. Now I have to get car towed to get corrected. Very ..." Read more

"I was kept well informed throughout the process by phone calls and or texts which I appreciated. My car looks great"

"The communication, professionalism, and timeliness of the project completion was excellent! I was very impressed."

"LACK OF COMMUNICATION AND I WAS NOT TREATED LIKE A PAYING CUSTOMER, I WILL NEVER REFER ANYONE TO 3D AUTO. GOD ..." Read more

"Communication could have been better. I dropped my car off after hours on 86 for service to begin on 87. I didnt ..." Read more

"Communication was amazing- they took the time to clearly explain every step of the process to me and even took the ..." Read more

Service Quality
Communication

Service Quality
Communication

"Additionally, upon picking up my vehicle, I was pleased with the quality of the repair and how clean it was. It was very clear that my car was in good hands ..." Read more

"Quality repair work and excellent customer service."

"Lots of debris dust, pock marks and orange peel in the paint finish. You can also see where the dent in the fender ..." Read more

"They sent the car back with an issue. Fans continuing to blow which drained the battery. Now I have to get car towed to get corrected. Very ..." Read more

"I was kept well informed throughout the process by phone calls and or texts which I appreciated. My car looks great"

"The communication, professionalism, and timeliness of the project completion was excellent! I was very impressed."

"LACK OF COMMUNICATION AND I WAS NOT TREATED LIKE A PAYING CUSTOMER, I WILL NEVER REFER ANYONE TO 3D AUTO. GOD ..." Read more

"Communication could have been better. I dropped my car off after hours on 86 for service to begin on 87. I didnt ..." Read more

"Communication was amazing- they took the time to clearly explain every step of the process to me and even took the ..." Read more

June (Volkswagen owner) reviewed 9/14/26

It was a great experience all around everyone I dealt with there was awesome. Dealing with Allstate was not fun, but your people there were helpful having had experience with them. They even walked me over to enterprise and returned the car for me. That was over and above their job description I really appreciated it all and will always be recommending 3D.

I've already sent this, everything was awesome!

Donald (Hyundai owner) reviewed 9/14/26

Xiaomei (Mercedes-Benz owner) reviewed 9/14/26

Hala (Toyota owner) reviewed 9/10/26

They are very professional and finished my car before the estimate time this is my 3rd time using and I recommend them to my friends

June (Lexus owner) reviewed 9/10/26

Ashlyn (Nissan owner) reviewed 9/7/26

Good, courteous people with excellent communication and timeliness.

Susan (Volkswagen owner) reviewed 9/7/26

Kept me posted about progress. Car looks great.

Anonymous (Ford owner) reviewed 9/7/26

Courteous, friendly staff that made the entire process easy and smooth from start to finish

Elizabeth (Subaru owner) reviewed 9/7/26

Lori (Cadillac owner) reviewed 9/7/26

Updates on progress and staff were great. Shyann was great to work with!!

Kaitlin (Volkswagen owner) reviewed 9/5/26

Although the time to get the parts was not considered for the time estimate, I felt Jeff professionalism, the work was great, my car was clean and i got it the week they told me to expect.

Charles (Ford owner) reviewed 9/4/26

John (Mazda owner) reviewed 9/4/26

Friendly staff and finished the job early.

Brian (GMC owner) reviewed 9/4/26

Joanne (Ford owner) reviewed 9/3/26

Thomas (Toyota owner) reviewed 9/2/26

So far the car appears to be good as new. All personell were courteous and helpful.

10 Looks new.

Fr. Joseph (Subaru owner) reviewed 9/2/26

Jennifer (Audi owner) reviewed 9/2/26

John (Jeep owner) reviewed 8/31/26

Nicole (Jeep owner) reviewed 8/31/26

Excellent and clear communication throughout service process

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view more shops in: Wayne | 19087

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

3D Collision Centers - Wayne

Get an AI powered repair cost prediction

Schedule an estimate appointment

About 3D Collision Centers - Wayne

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,226)

3,721 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 3.8/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?