3D Collision Centers - Wayne

4.8 (4,173reviews)
97%
378 W Lancaster Ave.,  Wayne,  PA  19087
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Shop AssistantSparkles

In operation 45 years.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,173)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight the professional and friendly staff who provide detailed explanations and regular updates via text messages and phone calls. The quality of repairs receives high marks, with customers noting their vehicles look like new or better than before. Timeliness is generally well-managed, though some customers experienced delays that were communicated in advance. The cleanliness of returned vehicles is frequently mentioned as exceeding expectations. Several customers mention being repeat customers and actively recommending the shop to others, indicating strong overall satisfaction with the comprehensive service experience.
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"Communications were way above expectations."
"Not only are the guys really nice, but they have a great text system to update customers about the progress of the work. I found this very helpful. I never had to call to find out the timing of the ..." Read more
"Great physical work on the car. Outstanding setting of expectations and superb communications throughout. 3D is professional and I will recommend them to ..." Read more
"3d was great. Communication was fantastic with calls and texts the whole time."
"Thank you - loved getting the text updates every other day"

Likely to Recommend

Repair Quality

Excellent communication and craftsmanship. I would refer them without question.

Customer Service

Completely satisfied

Returned Clean

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Repair Quality

Customer Service

My Experience

My experience with 3D Collision in Wayne was superb! The customer service from Shyann and Adam was fantastic! The quality of repairs from the production team was exceptional ! Special thanks to Pedro and Mike for leading this amazing team of professionals! My car has never looked better!!

Likely to Recommend

Who wants to be in an accident?.. Nobody! But 3D in Wayne is where anybody would want to go if in need of collision repairs! This shop is led by Pedro and Mike, and their ability to get the very best out of their staff shows tremendously!!

Repair Quality

The repair work to my Traverse was impeccable! The whole production team from disassembly, body, refinishing, reassembly, final conditioning to post repair calibration was amazing! A true team of professionals!!

Customer Service

If I could give an “11”, I certainly would! The front office team of Shyann Davidson and Adam Marta, couldn’t have been more courteous, knowledgeable and detail oriented! The BEST customer service I have ever received!!

Returned Clean

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Returned Clean

My Experience

They keep you well informed every step of the way . My car looked absolutely brand new when they were finished. All the people who helped me were so kind .

My Experience

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My Experience

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Repair Quality

Everyone was wonderful and professional. My car looked great when I got it back.

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Customer Service

My Experience

Always professional , kind , and on time. Very happy with the work they did. My car looks great

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Repair Quality

Customer Service

My Experience

I really appreciate the help from Jeff and the whole team at 3D. This is my first car and my first time needing to work with insurance. I didn’t know how some of it worked, but everything from repairs and parts to deductibles were thoroughly explained to me. I was updated consistently on the state of the repairs and they were finished early.

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Everything except paint match, color good but too much metallic chips in paint.

Customer Service

Excellent

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Repair Quality

Very good

Customer Service

Outstanding

Returned Clean

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Returned Clean

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Repair Quality

The communication, professionalism, and timeliness of the project completion was excellent! I was very impressed.

Customer Service

Returned Clean

My Experience

Jeff and the team were great

Likely to Recommend

Repair Quality

Very clear

Customer Service

Colleen was very attentive and detail-oriented