Caliber - King of Prussia

4.8 (3,374reviews)

95%

(610) 320-2698

165 Boro Line Rd, King of Prussia, PA 19406

95%

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165 Boro Line Rd
King of Prussia, PA 19406

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About Caliber - King of Prussia

See Photos

165 Boro Line Rd
King of Prussia, PA 19406

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

GM Basic

I-Car

Call

Website

Reviews (3,374)

Sort By:
Newest
Rating

2,793 Customers Rated

5 Stars

70.9% Complete

(2391)
4 Stars

7.6% Complete

(256)
3 Stars

1.8% Complete

(62)
2 Stars

1% Complete

(35)
1 Star

0.4% Complete

(12)
< 1 Star

1.1% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as looking brand new or better than before the accident. Communication was a standout strength, with many customers appreciating proactive text updates, daily progress notifications, and staff who kept them informed at every stage. Timeliness was widely commended, with numerous customers noting their vehicles were completed ahead of schedule. Front desk staff were repeatedly highlighted for warmth, professionalism, and helpfulness. A few customers noted areas for improvement directly from their feedback, including occasional delays, paint residue or cleanliness concerns upon pickup, and isolated instances where repairs required a follow-up visit.

Select to learn more

Service Quality
Timeliness
Communication

"... pleasure working with their staff. They have been kind, courteous, efficient, responsive, timely, and professional throughout my entire experience with them. And the ..." Read more

"10 out of 10! Everyone is professional, kind and a true advocate for getting your car looking brand new! I had an amazing ..." Read more

"Extremely friendly staff excellent communication Extremely satisfied the work they did on my Jeep I highly recommend them ..." Read more

"... updates along the way of the process. It was great. The work they did far exceeded my expectations! Looks great!" Read more

"... my appraisal to picking up my car was excellent! Everyone was so professional and nice! And communication was A+!! I would highly recommend Caliber Collision to anyone ..." Read more

"This is my second time with Caliber Collision. They got the job done way ahead of schedule and the quality of their work is phenomenal. Could not be happier"

"Ready earlier than expected and we'll communicated!"

"They under promised and over delivered. Excellent!"

"Result turned out great but took way too long to get there and the due date was pushed back multiple times."

"It was delayed at least 3x. I was told it was in paint and then there was more structural work to do Thats my ..." Read more

"The proactive text updates were very well spaced, I never felt the need to call and ask for an update myself"

"... excellent at communicating throughout the process—keeping me informed on the status of the work, clearly explaining what was being done, and setting accurate expectations ..." Read more

"Love the text message updates sent throughout the process."

"... at the Caliber in King of Prussia was top notch. They kept us updated so we werent left in the dark. The car was even finished early. Nothing but a WONDERFUL ..." Read more

"Im very disappointed with the overall experience. Communication throughout the process was lacking, and the repair time was far longer than expected. When updates were ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... pleasure working with their staff. They have been kind, courteous, efficient, responsive, timely, and professional throughout my entire experience with them. And the ..." Read more

"10 out of 10! Everyone is professional, kind and a true advocate for getting your car looking brand new! I had an amazing ..." Read more

"Extremely friendly staff excellent communication Extremely satisfied the work they did on my Jeep I highly recommend them ..." Read more

"... updates along the way of the process. It was great. The work they did far exceeded my expectations! Looks great!" Read more

"... my appraisal to picking up my car was excellent! Everyone was so professional and nice! And communication was A+!! I would highly recommend Caliber Collision to anyone ..." Read more

"This is my second time with Caliber Collision. They got the job done way ahead of schedule and the quality of their work is phenomenal. Could not be happier"

"Ready earlier than expected and we'll communicated!"

"They under promised and over delivered. Excellent!"

"Result turned out great but took way too long to get there and the due date was pushed back multiple times."

"It was delayed at least 3x. I was told it was in paint and then there was more structural work to do Thats my ..." Read more

"The proactive text updates were very well spaced, I never felt the need to call and ask for an update myself"

"... excellent at communicating throughout the process—keeping me informed on the status of the work, clearly explaining what was being done, and setting accurate expectations ..." Read more

"Love the text message updates sent throughout the process."

"... at the Caliber in King of Prussia was top notch. They kept us updated so we werent left in the dark. The car was even finished early. Nothing but a WONDERFUL ..." Read more

"Im very disappointed with the overall experience. Communication throughout the process was lacking, and the repair time was far longer than expected. When updates were ..." Read more

Nicole (Jeep owner) reviewed 10/23/26

Marissa (Honda owner) reviewed 10/22/26

Sam was great!

Everyone was so kind and helpful!

Yan (Toyota owner) reviewed 10/22/26

Very happy about the experience with Caliber staffs. I was warmly welcomed each time. The documentation was very simple and process was efficient. I got message every two days about the status of my car. I would give a 10/10 for my experience.

Anonymous (Acura owner) reviewed 10/22/26

Ashley (Mazda owner) reviewed 10/22/26

I’ve already told several people to use this location specifically :)

The customer service from start to finish at this location was STELLAR!! Everyone I interacted with was so kind and informative. Will be back to this location specifically if I ever need it!!

Everything and everyone — amazing!! So kind and knowledgeable and made the experience so pleasant

Anonymous (Chevrolet owner) reviewed 10/22/26

This Caliber Collison I would recommend.

Robert (Chevrolet owner) reviewed 10/21/26

Very professional service was top notch and we were very pleased with the repairs

Patrick (Jeep owner) reviewed 10/21/26

Hanief (Nissan owner) reviewed 10/19/26

Michael-And-Julia (Toyota owner) reviewed 10/19/26

Great customer service

Joseph (Cadillac owner) reviewed 10/19/26

Car has is worse then when we took it there

Jennifer (Ford owner) reviewed 10/19/26

Venkatesha (Kia owner) reviewed 10/19/26

Melinda (Toyota owner) reviewed 10/16/26

Always a great job done in good time.

Juddie (BMW owner) reviewed 10/14/26

Cirlene (Ford owner) reviewed 10/12/26

Amazing job

Super

Amber (Toyota owner) reviewed 10/9/26

Sam was great and informative, and my car is cleaner than when I left it there. Also the front desk woman is extremely nice and I wish I remembered her name!

Jessica (Infiniti owner) reviewed 10/9/26

100%. I don’t have anything negative to say and would actively push people to visit your location

Everyone was so kind, thorough and patient. Joanna was the star of the show as she walked me through the process and spoke gently but realistically with me . I wanted to hug her afterwards.

Every single person smiled and greeted me and made sure I knew I was in good hands

Constance (Toyota owner) reviewed 10/9/26

I requested them because they did repairs once before to the same car

The repair took longer than I expected because the windshield was on backorder, but the work very well done. Everyone was super friendly and helpful, good communicator.

Excellent. Walked me through the repot, answered my question. Great attitude always

Christopher (Kia owner) reviewed 10/8/26

Great Communication, service was completed faster than initial estimate and front office staff was a pleasure to work with

She was absolutely terrific and the technician clearly explained what would be happening

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view more shops in: King Of Prussia | 19406

You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - King of Prussia

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - King of Prussia

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,374)

2,793 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -