Caliber - Flourtown

4.8 (4,102reviews)
96%
1502 Bethlehem Pike,  Flourtown,  PA  19031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,102)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting their vehicles look brand new after repairs. The team receives high marks for professional and friendly customer service, with staff being described as courteous, helpful, and accommodating. Communication stands out as a major strength, with customers appreciating regular text updates and prompt responses to questions. Most repairs are completed on time or even ahead of schedule, though some delays occur due to parts availability. The shop excels at coordinating with insurance companies and rental car services, making the process seamless for customers. Vehicle cleanliness upon return is frequently mentioned as an impressive touch, with many cars returned cleaner than when dropped off.
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"The servant was was fantastic. Everyone was friendly, gave lots of information, and kept us up-to-date ..." Read more
"Excellent service. Very friendly. They cared about the work they do! And great communication during ..." Read more
"Excellent service and communication throughout the repair process"
"Customer service is elite. They keep you up to date with the progress of the work and are courteous and ..." Read more
"The service was amazing! Very kind, timely, and professional. Unfortunately, I am a repeat customer ..." Read more
"My vehicle was ready a day earlier then scheduled. AWESOME"
"Vehicle was ready a few days early!"
"Vehicle was done a week early which was awesome since I was in a rental car"
"Everything was great finished a week earlier than expected"
"... time using their services and my car looks like new. The car was finished a few days early - nothing to better. Thanks - Caliber Collision!" Read more
"I truly appreciated the continual updates via text messages. Everyone in the Flourtown location were ..." Read more
"... Everyone was friendly, gave lots of information, and kept us up-to-date on everything that was happening. We couldnt have asked for better service. And will ..." Read more
"... However, It was ready the day before. Which was awesome. They kept me updated as my car moved through each repair stage. The staff there was very nice and professional. ..." Read more
"The team was great to work with. They kept me informed of repairs along the way by phone and text and they were extremely responsive ..." Read more
"... friendly. They cared about the work they do! And great communication during the time they had my car." Read more

My Experience

The team made the repair process seamless. The repair was done quickly and I got frequent updates on the status. Thank you!!

Likely to Recommend

Repair Quality

The repair was done flawlessly. You cannot tell the bumper was damaged.

Customer Service

The staff were all friendly and provided constant updates on the work progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber and everyone I met there, made me feel very comfortable and at home. Carl helped me when I came and he was so very friendly and funny. I smiled when I dropped it off and I emailed again when I picked my car up. The work they all did to fix my car was just beautiful. Like new again. They even vacuumed out my car. I want to say thank you to everyone there who truly went above and beyond. Also getting my rental car was so easy and it was all due to your staff. I wish I could remember everyone’s name because there were so many staff I had the privilege of meeting. Thank you Flourtown Caliber. I wouldn’t hesitate to recommend you to everyone and anyone who may need your services. It’s nice to see great customer service in the world today

Likely to Recommend

Absolutely recommend

Repair Quality

Excellent service

Customer Service

Above excellent service

Returned Clean

Likely to Recommend

Caliber was on the list of approved shops through my insurance. I was referred by a friend so I was glad to see on the list. I would definitely use again myself and would refer

Repair Quality

Everyone at Caliber is friendly and accommodating. The repair to my car was done beautifully and in a timely manner. Don't want to, but good to know should I find myself in need, I would return to Caliber for certain 👍

Customer Service

Customer service was fantastic! I received updates on repair progress via text and never had to wonder what was going on

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and we’re very responsive to my needs. I would definitely use them again if I needed to.

Customer Service

Carl was very helpful and pleasant

Returned Clean

My Experience

Great service, work was completed ahead of schedule and I was kept informed of status throughout the process

My Experience

carl was super nice and friendly! made my first auto repair seamless

My Experience

They did a good job

Likely to Recommend

Repair Quality

They did a very good job I would like to thank Jorge for informing me about my car everyday thank you 😊

Customer Service

I couldn't even see were the damage was

My Experience

Everyone was awesome! Carl, K and George were exceptional!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work and excellent customer service. Every employee went out of their way for me. It's been a long time since I've encountered such great service. Really top notch. Thanks.

My Experience

This was third time Caliber has repaired one or more vehicles after I saw the work that was done on my wife’s car I wouldn’t go anywhere else I highly recommend Caliber for your repairs just like it never happened.

My Experience

Everyone I dealt with at this location was very friendly and helpful. We had some questions and concerns when we picked up our car, and Carl was an extreme help! Wayne was a pleasure to work with as well! Very friendly and polite at drop off and pick up! I’m very satisfied with how Caliber Collision worked with my insurance company and handled any additional repairs and the costs that were not originally quoted by my insurance company.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a excellent job on the car and Carl Weachter kept me up to date

Likely to Recommend

Repair Quality

Very happy with the results

Customer Service

Very satisfied. Timely communication. Regular updates. Clear, accurate information.

Returned Clean

My Experience

Team was very nice and made sure I was satisfied with everything . They kept me up with the updates of the car. Excellent experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The work looks good and I am pleased with the customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service