3D Collision Centers - West Chester

4.9 (6,714reviews)
99%
300 W Boot Rd,  West Chester,  PA  19380
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Shop AssistantSparkles

In operation 45 years.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (6,714)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text updates and phone calls throughout the repair process. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were frequently highlighted. Some customers noted areas for improvement, including inconsistencies between automated text messages and actual repair status, delays in communication at certain locations, and occasional repair completion delays. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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"I am really impressed with the quality of the repair done by 3D. Last month all the seams are straight and tight. ..." Read more
"... other day on the progress of the repairs to my car. They did a fantastic job repairing my car and as a bonus they even cleaned the interior when it was ready ..." Read more
"Everything was taken care of with great attention to detail and promptly completed. All with excellent communication ..." Read more
"I've used them before and they have always done quality work. When I picked up this time, there was a small scratch ..." Read more
"... finished. At pick up it was easy to finish paperwork. The car is beautiful and looks like new! I am totally impressed with 3D autobody!!!!" Read more
"... insurance company. Im very pleased with the work and they got the vehicle done ahead of schedule." Read more
"My car was finished a day earlier than estimated"
"Prompt and efficient. Vehicle was actually done earlier than expected. Hassle free experience."
"Job was delayed beyond the promised deadline. I received a text on Monday that the repair was on ..." Read more
"Completely satisfied with the work done and delivered the car before Christmas. I appreciate the frontdesk staff for regular communication about the progress of work ..." Read more

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My second time using this shop. Always good work!

Customer Service

Returned Clean

My Experience

Kept me up to date on when each phase of the repair. Well done.

My Experience

Excellent job. I appreciate the updating texts.

Likely to Recommend

Repair Quality

I appreciated the updates on the repairs

Customer Service

Returned Clean

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Repair Quality

They were great updated me frequently and got the car done quite fast. They were friendly and helpful

Customer Service

Friendly, detailed and helpful.

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Repair Quality

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Returned Clean

My Experience

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Repair Quality

Customer Service

The service was excellent. I love the emails that you got for updates about the vehicle and everything was just perfect.

Returned Clean

My Experience

The frequent updates were much appreciated. It was completed by quoted date.

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Repair Quality

Customer Service

My Experience

Big thank you to Joe at the front desk and Bridgette behind the emails. Thanks all for a job well done.

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Returned Clean

My Experience

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Repair Quality

3-D collision the guy Mike was very nice. They towed the car to Westchester and I got updates every day from them sometimes through text messages and sometimes through phone calls. I really thought they were wonderful and they did a good job on the car looks great.

Customer Service

Just like I said in the other statement, just wonderful

My Experience

Friendly, efficient, on-time, kept me informed at every step. Most importantly, the work was impeccable

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Repair Quality

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Returned Clean

My Experience

Very helpful, knowledgeable and friendly staff. Communication and efficiency with work being done and completed were accurate

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Returned Clean

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Repair Quality

Quick service and staff was friendly and thorough with explaining the process from start to finish

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My Experience

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Repair Quality

Cracked inner fender. But they are ordering a new one and will replace it when it comes in.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

They were so easy to deal with.

Customer Service