Pro Team Collision

4.8 (943reviews)
94%
378 Crooked Lane,  King of Prussia,  PA  19406

In operation 37 years, 12 years at this location.

Serving through trust and transparency, Pro Team Collision is your advisor throughout your vehicle repair process. Accidents of all kinds can be confusing and frustrating. The auto claims process is one you should not be good at. Our advanced trained team will guide you through the repairs as your advocate. Our team performs all repairs to the highest repair standards using the manufacturer's required equipment, technology, and advanced repair methods. All members of the team are required to complete manufacturer training. Pro Team Collision is a certified repair center for Ford, GM, Chevrolet, Mazda, Fiat, Chrysler, Dodge, Jeep, Ram, Hyundai, Kia, Nissan, Infiniti, Honda, and Acura. Pro Team restores your vehicle, peace of mind, and the rhythm of your life. Pro Team provides services of auto body repair, paint corrective repairs, windshield and glass repair, pointless dent repair, vehicle scanning and calibrations, and vehicle towing. Contact our team for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru

Reviews (943)

Customers say
Overall Customer Satisfaction
Customers consistently praise Pro Team Collision for outstanding service quality, clear communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with exceptional attention to detail. The text and email update system received widespread appreciation, keeping customers informed throughout the repair process. The team is frequently described as friendly, professional, and empathetic. Several customers noted vehicles were completed ahead of schedule, and many expressed they would return and recommend the shop. A few customers mentioned delays due to parts availability or weather, though these were generally well-communicated. Isolated concerns noted directly by customers include interior cleanliness post-repair, unexpected damage to personal items, and communication gaps near project completion.
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"Delays which cost me $700 out of pocket in rental fees. They damaged the interior of my car by placing my ..." Read more
"Outstanding customer service, outstanding communication kept me at any time up to date about the statusprocess; and outstanding quality ..." Read more
"The ProTeam crew is the best n business. That is not just hyperbole, it is fact. I got daily updates and leaned that ..." Read more
"... timeline. I was very impressed with the service and they went above and beyond to make sure that the car was restored to its pre-accident condition. Id say it looks even ..." Read more
"The quality of the repair was above and beyond what I was expecting. My car looked brand new."
"Outstanding customer service, outstanding communication kept me at any time up to date about the statusprocess; and outstanding quality work!"
"Beginning yes, but fell off towards end"
"Dont damage the interior of the cars you are fixing and communicate timelines. Dont damage my car"
"I received updates all the time through tex to keep me informed about the status of my repairs."
"LOVED all the communication throughout the process!"

My Experience

Your service was EXCELLENT—all of your employees were super to deal with. I was very impressed with how you kept us informed as to the progress every step of the way. Thanks.

My Experience

Car looks amazing and the team was an absolute pleasure to work with! There was no extra bs to deal with just honest conversations with a true plan to get the car in and out. Hoping to not be a regular but will definitely be using Pro Team Collision as my go to body shop.

My Experience

The team was so friendly and helpful with updates on my vehicle. They helped to coordinate my rental car as well as sent me text updates as to what part of repairs my car was in daily. If I even need more repairs done they will be my go to!!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your open communication and friendly customer service.

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Repair Quality

Customer Service

This is my third time using them (I hope my last) and I trust them completely. Would highly recommend their work.

My Experience

Likely to Recommend

Repair Quality

Great team. Great communication and work product.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

everyone there was very nice including the dog. The repairs that were done were perfect, including some extra that I had done besides what the Insurance paid for. The cost was reasonable. Thanks for everything.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Likely to Recommend

I will definitely recommend Pro Team Collision to friends in the KOP area.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Guided me thru repair effeciently. Informative when asked questions. Pleasant and professional.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My car looks and feels good as new. It was also impeccably detailed, which was amazing and unexpected. I’d highly recommend ProTeam!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs took longer than I anticipated, but car came back looking practically brand new.

Customer Service

Always respectful, happy to answer questions.

Returned Clean

My Experience

Everyone from Pro Team Collision was super helpful, friendly and professional from start to finish. I liked how they kept me updated throughout the repair process on the progress of my vehicle. My vehicle was repaired as soon as possible which I greatly appreciated! Would highly recommend The Pro Team Collision team!

Likely to Recommend

Repair Quality

Customer Service

The front office has some of the friendliest staff I have encountered in a very long time!

Returned Clean

My Experience

My Experience

Everything went better then expected! I was text throughout the process every step of the way. As much as i don't want to ever see them again i would definitely choose pro team again if needed!

My Experience

Staff was kind and courteous. Justin provided updates and it was a pleasure to work with him and the rest of the team