Quality Auto Body

4.9 (2,759reviews)
98%
4510 Route 130,  Burlington,  NJ  08016
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Shop AssistantSparkles

In operation 58 years, 38 years at this location.

Quality Auto Body is the first licensed auto body shop in New Jersey, and has been family owned and operated since 1968. Quality Auto Body prides their selves on providing a professional repair, and keeping the customer up to date throughout the repair procedure.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (2,759)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being professional, friendly, and courteous. A standout highlight across numerous reviews is the proactive communication, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another strong suit, as many repairs were completed on or ahead of schedule. A few customers noted minor issues upon vehicle return, such as misaligned parts or incomplete repairs, though these were generally resolved promptly. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... Not only was my car fixed and looking brand new, the customer service was top tier and everyone was very professional, organized, and nice. My car was in the shop for ..." Read more
"Quality Auto provided me with the best service I have ever received from start to finish."
"... would highly recommend using their services. The workmanship, expertise and friendliness of the staff is like no other. I have had more than one experience with the team ..." Read more
"Superb customer service and incredible craftsmanship! Couldnt be happier with the auto body work they ..." Read more
"... our repaired vehicle was seamless and stress free. Great staff and quality workmanship. Also, a super quick turn around! Highly recommend!" Read more
"... very thorough. They explained everything to me and had my car done before they originally told me. Kudos to the staff for such professionalism." Read more
"Everything was done on time as expected great service no problems."
"Quality Auto Body got my car in quick and finished within a week. The interior of my car is light and my car was returned ..." Read more
"... auto body. The entire staff was very nice. I was impressed that my car was done at the estimated time frame n the work was great! Thanks for a great experience. I would ..." Read more
"Early and cleaned for me!"
"... ones doing the work. Throughout the whole process, I got daily text messages updating me on when completion will happen and the progress along the way. I highly recommend ..." Read more
"... completed all repairs on time and with high quality. They communicated status frequently and there was no need to call to check. I highly recommend Quality Auto Body." Read more
"Time taken on completion of vehicle was on point, shop maintained communication via text. I was informed every step of the way. #satisfied customer"
"Appreciate the frequent communication and updates regarding the status of the repair and professionalism of the staff. Very good experience! ..." Read more
"... pocket, as insurance covered the accident damage. I appreciated the text updates throughout the repair process. That was very reassuring. The gifts were a nice ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I have had the car done before here and the service is excellent. Professional and quick .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the third time I've been hit in 5 years with this car and every time I've taken the car straight to Quality Auto Body. They do great work, they're very friendly, very professional and they get the job done quickly. Hopefully, there won't be a fourth time but if there is, I'll go straight back to them. I would highly recommend them anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I could not be happier. The whole process was easy and you make Caliber Collision look bad. I went to them first since they were closer and could not get a straight answer. I will recommend you guys to others for sure.

My Experience

Likely to Recommend

The repair work was done quickly and professionally. The quality appears to be good.

Repair Quality

The work was completed quickly and most importantly the Quality Assurance of the repairs were performed well!

Customer Service

I was impressed with all of the updates, by calls and electronic messages providing realtime updates.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your staff is amazing—friendly, courteous, and your mechanics explained everything to me so I could understand completely. Your staff kept me informed of the progress of the repairs. I never needed to ask any questions. Five out of five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Surprised at the attention to detail and dedication to customer satisfaction. All in all the services were 10/10.

Likely to Recommend

Repair Quality

Quality was great to work with

Customer Service

very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything about my repair was 100% perfect everyone involved in getting my car to look so beautiful should be given 100% and all your workers were very kind and pleasant people. I would always come back to you for any repairs to my order. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The did an awesome job! My car looks brand new!

Likely to Recommend

Repair Quality

My car looked brand new. I was very satisfied as to how quickly they were able to get my car done. Their constant updates letting be know that my car was on track with the expected completion time was great.

Customer Service

The communication was impeccable.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

IT WAS ABSOLUTELY TERRIBLE!!!! I PICKED IP MY TRUCK, STARTED DRIVING DOWN THE ROAD AND IT KEPT JERKING I COULDN'T EFFECTIVELY NAVIGATE IT, I HELD UP TRAFFIC, COULD OF HAD AN ACCIDENT!! I BROUGHT IT BACK, I EXPECT BETTER SERVICE!!

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Very pleasant staff, accommodating, excellent work done on time. I would definitely use them again and recommend them

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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