Quality Auto Body & Collision

4.9 (1,043reviews)
99%
38592 Brett Way,  Mechanicsville,  MD  20659
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Shop AssistantSparkles

Quality Auto Body & Collision is a locally owned and operated business and a fixture in the Southern Maryland business community. We separate ourselves from the old image of our industry by keeping up to date with the latest equipment and services. We strive to stay ahead of our competition. Our entire staff continuously trains to keep up to date with the evolving vehicle technology. Everyone that works on your automobile is a certified professional. We train continuously in every aspect of our profession. From the technicians working on your vehicle, to customer service, and team building.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,043)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, often describing results as looking brand new or showroom-ready. The friendly, professional, and welcoming staff receive frequent commendations, with many noting exceptional customer service throughout the entire process. Timeliness is a strong point, with several vehicles completed ahead of schedule, and when delays occurred due to parts availability, customers appreciated being proactively informed. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted they had to initiate contact for updates, and minor issues such as residue inside vehicles or unaddressed scratches were mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
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"Quality of work and customer service was beyond expectations!"
"Absolutely an amazing job. Everyone there is outstanding from the moment I walked through the door."
"... on my vehicles body work. When I got my car back the work was beautiful and they cleaned the outside and inside and the attention to detail was really top notch!" Read more
"The team did an excellent job repairing and fixing my vehicle. Staff and owner were very friendly and made me feel ..." Read more
"... taken our vehicle to Quality Auto Body each time. Their quality of work is superb as well as their customer service. The work was also completed in a timely manner. Hopefully ..." Read more
"Excellent service Wonderful job on the repair Work finish ahead of deadline presented to me"
"I couldn't believe they finished it as quickly as they did!!"
"My vehicle was repaired ahead of schedule"
"Did a wonderful job and had my car back sooner than I expected."
"Ran a bit later due to more parts required however was just a few days later wasnt at all an inconvenience."
"Absolutely, sent texts and called me a couple of times to verify I received the text messages. Absolutely pleased with Quality ..." Read more
"Great job! Knowledgeable, kind and efficient...let me know what to expect every step of the way!"
"They were amazing and the communication was top tier!! They got my car finish in great timing and had her waiting when beautifully washed. ..." Read more
"... challenges with a few parts that delayed delivery. I was promptly contacted when there was going to be a delay." Read more
"Customer Service was great when I called. Only wished that they would have reached out to me towards completion to ..." Read more

Likely to Recommend

Repair Quality

Great job, front end looks new. Wife is very 😊😊

Customer Service

We are extremely satisfied with Quality

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Repair Quality

Customer Service

My Experience

Great job, thank you so much

Likely to Recommend

Repair Quality

Great job! Knowledgeable, kind and efficient...let me know what to expect every step of the way!

Customer Service

So kind, helpful and appreciated their guidance

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Would recommend to anyone needing a repair

Repair Quality

Great service great communication and my car looks like new totally satisfied!!

Customer Service

Great communication

My Experience

Fast very professional service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy with the quality of the work, the regular communication with the staff and just their overall friendly demeanor.

Likely to Recommend

Repair Quality

Great work, fast turnaround and awesome communication. I would highly recommend

Customer Service

Returned Clean

My Experience

Gary was very professional and kept me in the loop the entire time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely pleased with the professionalism and kindness of the employees great service

Likely to Recommend

Repair Quality

Great service very pleased

Customer Service

Returned Clean

My Experience

Satisfied 100% with the repair job, had my explorer looking like I drove it off the lot and also friendly receptionist I’d highly recommend anyone! Thank you

Likely to Recommend

Repair Quality

100% satisfied with my repair, my car never looked like it been in a accident, friendly receptionist and also gave my car a nice wash & vacuum! I highly recommend!!

Customer Service

Returned Clean

My Experience

Everything went went great and got my truck back fixed in a timely manner Thanks again for everything

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It's hard to be perfection.

Repair Quality

Short review: Quality Auto Body and Collision did an amazing job in fixing my 2023 Hyundai Elantra Hybrid Limited after an at fault driver’s car collided with my right front fender and wheel while attempting to merge from another road. The fender was shoved back so that it interfered with my passenger door. The left front alloy wheel was scuffed up. Long review: My car’s paint is a ā€œFluid Metalā€ color with metallic flakes in a translucent three-layer paint followed by a clear coat applied by Hyundai in a complicated process. I was always afraid the cars paint might not be possible to match if anything happened. Even the orientation of the metal flakes was important. I stopped at the shop near closing and immediately met Stevie Long, the owner. He took the time to look at my car to get what he needed for an estimate. I explained that I was looking for perfection – he said I would be satisfied. However, I was still doubtful. He gave me a tour of the shop facilities which are impressive and his plans for the future. His business is booming, but he always got back to me quickly when I called back. The shop is Hyundai certified. The shop works with my insurance company. I normally talk to at least three places, but so no need. The price and schedule were both good. The whole process was completely painless. When, I went back to pick up my car, Stevie too me back to my car. I was stunned. I had left him a somewhat dirty car. My car was immaculate and looked like it had just come from a show room. There was no sign that anything had happened to it. The paint, metal flakes and all, was a perfect match. The gaps between the panels were perfect. The left front alloy wheel looked. Stevie said he wanted all of his customers to be satisfied. This is the place I am going if I ever have a need.

Customer Service

The customer service was great and the repair shop's personnel friendly and efficient.

Returned Clean

My Experience

Outside work on my truck.

Likely to Recommend

Repair Quality

Did a wonderful job and had my car back sooner than I expected.

Customer Service

Returned Clean

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Repair Quality

Timely, care, communication and of course the quality is what I love about this place and why I return

Customer Service

They let you know every step of your car’s process

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Great communication throughout the process

Returned Clean