Quality Auto Body
Our Work Is Never Noticed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect job done ✅ I’m fully satisfied Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
It was very frustrating getting emails saying the work was on tract for a certain date and then the day before getting an email giving me a new date. This happened week after week. When I finally called I was told there was a part on back order. It would have been less frustrating and more honest on your part to have just told me. I would have understood. Instead you raise my hopes and then dashed them for 4 weeks in a row until I called you. Please be more open and send meaningful emails instead of the canned ones you use. Thank you for listening to my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job.
Customer Service - 4.0/5.0 -
I wish I was told that a part was on back order and that was the cause of the delay instead of sending me emails stating the work was on time and then extending the completion date without any explanation. Other than that I was very happy with the people I dealt with. They were friendly, polite, and professional.
Returned Clean
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with the repair process met all expectations and was a very positive experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication on status of vehicle
Customer Service - 5.0/5.0 -
Very attentive customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I love the work that Quality Auto has done with my truck. It's not the first time they have worked on an automobile of mine. They people are hospitable and make you comfortable with the process. Only problem I had and yes I've let them know all of the change was missing from my change cup that I made sure to put in my glove compartment. That I did appreciate because I am a coin collector. Outside of that Quality work.
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
My one complaint about the customer service I received is that my repairs were originally expected to be done in 30 days. However, the target completion date was extended to more times, a day or two before I was expecting to pick the car up again. The only notification I received was via text message and email, despite me emailing and calling the shop a few times to get more information as to what was causing the delays, I understand my repairs took longer because of the backlog to receive original manufacturer parts from overseas, but a little bit more proactive updating would really have been appreciated . That said the staff was always very pleasant with me when they did speak with me.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The car looks great, but I had called twice to ask about the progress of my car and both times I was told I would get a call back and never did. I had to drive there to find out about the progress.
Customer Service - 3.0/5.0 -
see previous
Returned Clean
My Experience - 0.0/5.0 -
Final repair work is fine. The logistics/communication during the process was poor. No need to call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very happy how Quality Auto Body fix my car . I would definitely recommend to my family and friends. Thank you 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much. Thank you for having a talent for details. It was amazing to see my car put back together like bran New! Great Job!