Straightline Collision

5.0 (1,496reviews)

99%

(718) 966-8900

2912 Arthur Kill Rd., Staten Island, NY 10309

99%

See Photos

2912 Arthur Kill Rd.
Staten Island, NY 10309

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Straightline Collision

See Photos

2912 Arthur Kill Rd.
Staten Island, NY 10309

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 35 years, 34 years at this location.

Staten Islands premier automotive collision repair facility. Whether your automobile has been in a fender bender or a head-on collision Straightline can handle the job. Our team of professionals is on hand to assist you with everything you need from start to finish. We offer only the best in class for collision, autobody and paint repair. With over 30 years of experience, you can rest assure that your vehicle is in good hands. Our family will take care of your family to ensure we achieve satisfaction and that your experience with Straightline Collision is a positive one. We are here to serve you and answer any questions you may have.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	7:30 am - 1:00 pm

* Holiday hours may differ.

BMW

Ford

Genesis

GM Basic

Hyundai

I-Car

Kia

Mercedes-Benz

Mercedes-Benz Elite

MINI

Call

Website

Reviews (1,496)

Sort By:
Newest
Rating

1,470 Customers Rated

5 Stars

92.9% Complete

(1390)
4 Stars

4.3% Complete

(64)
3 Stars

0.3% Complete

(5)
2 Stars

0.1% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

0.5% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The professionalism and friendliness of the entire team receive frequent commendation. Communication stands out as a major strength, with customers appreciating regular text updates and photos throughout the repair process. Timeliness is also highlighted positively, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including delays due to parts availability, occasional gaps in proactive communication, and one instance of undiagnosed mechanical damage following a repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... used STRAIGHT-LINE 5 times over the last 20 years . They are second to none . My car that I got last week looks better than the first day I got it from ..." Read more

"The quality of repair is beautiful. My car looks like it did before it was hit. The color matches beautifully. ..." Read more

"I have been a loyal customer due to the consistent customer service experience and excellent repairs of my vehicle. The staff and technicians are excellent ..." Read more

"... satisfied with the repair. They did an excellent job and my car looks like new again. Great quality work and great service. I would definitely recommend them." Read more

"Straightline did a fantastic job with the repair."

"... looks amazing now , thats a nice complimentary touch. They meet the deadlines of the car being returned fixed , in my case days early . And everyone is a professional ..." Read more

"The shop estimated two weeks to repair, and it was exactly two weeks from drop off to pick up"

"My vehicle was ready before promised."

"Car took longer than expected"

"... vehicle repaired timely, took care of rental and kept me informed every step of the way. This is why I am a repeat customer and will continue to use them ..." Read more

"... vehicle is in the shop when assembly is done and update you with pictures as they complete the repairs I would highly recommend them for you auto body needs ..." Read more

"I loved the text updates on my car. Great customer service"

"Car was ready but was notified until I called"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... used STRAIGHT-LINE 5 times over the last 20 years . They are second to none . My car that I got last week looks better than the first day I got it from ..." Read more

"The quality of repair is beautiful. My car looks like it did before it was hit. The color matches beautifully. ..." Read more

"I have been a loyal customer due to the consistent customer service experience and excellent repairs of my vehicle. The staff and technicians are excellent ..." Read more

"... satisfied with the repair. They did an excellent job and my car looks like new again. Great quality work and great service. I would definitely recommend them." Read more

"Straightline did a fantastic job with the repair."

"... looks amazing now , thats a nice complimentary touch. They meet the deadlines of the car being returned fixed , in my case days early . And everyone is a professional ..." Read more

"The shop estimated two weeks to repair, and it was exactly two weeks from drop off to pick up"

"My vehicle was ready before promised."

"Car took longer than expected"

"... vehicle repaired timely, took care of rental and kept me informed every step of the way. This is why I am a repeat customer and will continue to use them ..." Read more

"... vehicle is in the shop when assembly is done and update you with pictures as they complete the repairs I would highly recommend them for you auto body needs ..." Read more

"I loved the text updates on my car. Great customer service"

"Car was ready but was notified until I called"

Geraldine (Mercedes-Benz owner) reviewed 9/14/26

Excellent Service! Amazing Work!

Frank (Ford owner) reviewed 9/7/26

Quick and a great job.

Jennifer (Hyundai owner) reviewed 9/7/26

Linus (Toyota owner) reviewed 9/3/26

Evelyn (Toyota owner) reviewed 8/31/26

Xiaoping (Honda owner) reviewed 8/24/26

Kurt (Toyota owner) reviewed 8/24/26

Kristen (Infiniti owner) reviewed 8/24/26

The front desk staff was very helpful, made the whole experience very easy to navigate.

Edwin (Honda owner) reviewed 8/24/26

Karolina (Toyota owner) reviewed 8/20/26

Thank you!! My car looks like new. The staff was friendly.

Michael (Volkswagen owner) reviewed 8/20/26

From start to finish amazing customer service

Eugene (Chrysler owner) reviewed 8/17/26

Magdaleno (Toyota owner) reviewed 8/14/26

Benny (GMC owner) reviewed 8/11/26

Vincent (Subaru owner) reviewed 8/10/26

We were referred by my daughter and we would definitely recommend them

The car was repaired as new in the estimated timeframe. The company is very professional and knowledgeable. We totally recommend them.

Always phone call away with the answers needed.

Jorge (Chevrolet owner) reviewed 8/10/26

Very satisfied with the repair. They did an excellent job and my car looks like new again. Great quality work and great service. I would definitely recommend them.

S (Buick owner) reviewed 8/6/26

The vehicle looks brand new. Excellent work done by Straightline.

Friendly and professional

Michelle (Nissan owner) reviewed 8/5/26

They did an amazing job with my car

Ireen (Honda owner) reviewed 8/3/26

Gregory (Mercedes-Benz owner) reviewed 7/30/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Straightline Collision

Take photos and get an online estimate

Schedule an estimate appointment

About Straightline Collision

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,496)

1,470 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -