Straightline Collision

5.0 (1,478reviews)
99%
2912 Arthur Kill Rd.,  Staten Island,  NY  10309

In operation 35 years, 34 years at this location.

Staten Islands premier automotive collision repair facility. Whether your automobile has been in a fender bender or a head-on collision Straightline can handle the job. Our team of professionals is on hand to assist you with everything you need from start to finish. We offer only the best in class for collision, autobody and paint repair. With over 30 years of experience, you can rest assure that your vehicle is in good hands. Our family will take care of your family to ensure we achieve satisfaction and that your experience with Straightline Collision is a positive one. We are here to serve you and answer any questions you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
BMW
Ford
Genesis
GM
Hyundai
I-Car
Kia
Mercedes-Benz

Reviews (1,478)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked better than before or even brand new. The professionalism and friendliness of the entire team, including front desk staff, are frequently highlighted. Regular text updates with photos throughout the repair process are widely appreciated, keeping customers informed every step of the way. Timeliness is a strong point, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including delays in proactive notifications when a vehicle was ready, wait times for parts, and one instance of undiagnosed mechanical damage following a collision. Overall, the shop enjoys strong loyalty, with many customers returning multiple times and enthusiastically recommending the shop to family and friends.
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"... used STRAIGHT-LINE 5 times over the last 20 years . They are second to none . My car that I got last week looks better than the first day I got it from ..." Read more
"I have been a loyal customer due to the consistent customer service experience and excellent repairs of my vehicle. The staff and technicians are excellent ..." Read more
"The quality of repair is beautiful. My car looks like it did before it was hit. The color matches beautifully. ..." Read more
"... They keep me updated on all work being perform. And the turnaround time was faster than estimated." Read more
"... looks amazing now , thats a nice complimentary touch. They meet the deadlines of the car being returned fixed , in my case days early . And everyone is a professional ..." Read more
"Great service at all points of the process, got car back quicker than it was expected, great communication."
"... vehicle is in the shop when assembly is done and update you with pictures as they complete the repairs I would highly recommend them for you auto body needs ..." Read more
"... vehicle repaired timely, took care of rental and kept me informed every step of the way. This is why I am a repeat customer and will continue to use them for ..." Read more
"... process, got car back quicker than it was expected, great communication." Read more
"Car was ready but was notified until I called"

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They did an excellent job. I had no worries

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If they cleaned the inside of my bed of the truck I would of given a 10 it has a after spay all over the inside of the bed the outside was very clean.

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Have been several times and they always do excellent work.

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Great and friendly service.

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Great and friendly service.

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Phenomenal work on the car. The service at straight line kept us in touch every step of the repair.

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Excellent service as usual. Steve is the best!

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Steve and the staff are always great. Great at communication. Great with details and updates. Great with all accommodations.

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Friendly. Excellent communication

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Friendly. Excellent communication

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Very helpful! Kept us informed every step of the way! Dealt with insurance for us so there was one less thing to worry about!

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Staff was courteous, friendly, attentive to my situation, genuinely helpful

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I already had a friend have his SUV repaired at Straight Line!

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Honesty and professional work!

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The woman are a pleasure to work with!

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Best body shop on Staten island

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The best people