Quality Auto Body

4.7 (579reviews)
93%
811 New Brunswick Ave.,  Rahway,  NJ  07065

Our Work Is Never Noticed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Infiniti
Jaguar
Land Rover
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (579)

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Repair Quality

Excellent workmanship! Looks like it just came from the manufacturer.

Customer Service

No complaints

Returned Clean

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Repair Quality

The repairs appear to have been done well - I only wish I was provided a verbal review of all of the work done vs. just being provided the final paperwork.

Customer Service

As mentioned previously, I would have liked the repair service rep to review the work done with me before departing the shop. Also, on the day of the pick-up, it was snowing - it would have been a nice final touch to have cleared off the snow off the car.

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My Experience

Excellent and professional service. Would definitely recommend and use them in the future

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Repair Quality

Very professional and a pleasure to deal with. Thank you so much

Customer Service

Excellent

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The repair service of my vehicle was unbelievable first rate

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Customer Service

The professional interaction at your body shop was unbelievably of high quality and caring and honest support.

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Repair Quality

Professional

Customer Service

Quick

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If you need body work done go nowhere else. Al the owner truly cared for my Audi. He repaired it to exact specs and even took me back and fixed another issue that had nothing to do with the initial repair. It's no wonder he is the preferred shop by Audi.

Repair Quality

Amazing customer service. Workmanship is top notch. Will not take my Audi RS3 anywhere else!

Customer Service

Couldn't do better

Likely to Recommend

not the first time, hopefully the last time because I wouldn't want anything else to happen, haha, but have used them before and will definitely recommend and continue to use them ONLY if necessary!

Repair Quality

Bo kept me up to date throughout. Very grateful for the excellent communication!

Customer Service

great communication , really grateful for that.

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Repair Quality

Outstanding work and customer service.

Customer Service

I run a global team of Client Service professionals. Front the front desk support, technicians and my main point of contact “FLO”, over the top customer service. If I could hire 10 “Flo’s” I would be able to double my business. She needs a promotion and a raise!

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The work appears to be great, but I am now concerned about the check Engine light hoping there was no damage or negligence.

Repair Quality

The body looks great, but I drove my car for the first time since it was repaired and the Check Engine light suddenly came on. I am hoping it is not related to the repairs. I will be taking it back to Landrover or Quality for a diagnosis.

Customer Service

Everyone I spoke with was very pleasant. However, I had to call to find out that work on my car had not began two days after I dropped it off because of miscommunication with Allstate Insurance Company. Quality was awaiting paperwork to Assign the repair to them and the Insurance company didn't know they had to send it. Had I not called and placed both of them on the phone together my car would have sat there even longer. I felt like I should not have had to do this. Quality should have reached out to the Insurance company immediately.

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The car took much longer than expected and I did not receive any updates if I did not call. I must say, everyone I dealt with was wonderful. I took a point off for the time it took without letting me know. Also, I just received a letter from NJM today stating that our claim is not concluded because they have not received documentation that the repairs were completed.

Returned Clean