Quality Auto Body
Our Work Is Never Noticed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with repair job. No indications left of the accident. Will definitely recommend this repair shop. Thanks for the seamless resolution to my claim.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The level of customer service was extraordinary. We were kept in the loop on a weekly basis, we were advised that there may be a delay in the timeline due to a (minor) delay in getting a necessary replacement part but the service and repair were certainly “Catena” quality!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality Auto Repair was excellent to work with. They kept me informed on a weekly basis, stuck to the timeline that they gave me at the start of the process, and the repair (down to the paint job) is spotless. They even detailed the car!
Customer Service - 5.0/5.0 -
I just answered this, there is no need for me to fill this section out again.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took too long, and the added cost was more than expected
Customer Service - 5.0/5.0 -
Worked with the manager and he was always helpful and great at explaining the steps necessary to complete this claim.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality Auto Body did a good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I picked my car up there was no air in tires and windshield washer fluid was out, car was dirty. Nail was found in my tire and they claimed it was already there but I never had any issues with my tires before bring it to Quality. Communication with the adjuster was limited. Never called only texted. This was either worse customer service ever.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Communication was not good. When I came to pick my car up I a few alerts on my dashboard one was the tires , no windshield fluid, car was dirty. They said I had a nail in my tire and it had been there for a while but I never had any issues with my tire until it was brought to the shop. Very unprofessional and terrible customer service.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I was told the driverside airbag cover on my seat was going to be reinstalled and the ceramic coating would be done during the repair even if it had to wait a few days for the paint to cure, This was not done and am not happy. I was told this was a one stop shop.
Customer Service - 2.5/5.0 -
my project manager inside of Quality auto was very combative and dismissive. The person inside of Ray Catena gave great service but was not supported by the body shop. The person inside the shop was abrupt, dissmissive, combative, and rushed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Experience couldn’t have been better. We loved Mary Ann. The car came back in show room condition.
Customer Service - 5.0/5.0 -
Mary Ann was great!
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
We would get random generic emails once a week stating “the work will be done 3/14” but every time we called, no one called us back. They dropped the car off to the wrong location because they never told us the car was finished. They were late when we finally did pick the car up. No one would call us back when we left a message with a live person.
Returned Clean
My Experience - 5.0/5.0 -
Very organized, very professional, and very clear about expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their work is outstanding, they are very responsive and extremely professional.