Quality Collision & Automotive Inc
In operation 53 years.
Charlie’s Quality Collision has been in the custom repair and body work business in Riverhead for over 40 years. As the name implies, "quality" is all about the work we do and the customer service we provide. We back that up with a lifetime guarantee on all collision repairs . Owners Charlie Johnson and his son, Charlie Jr., provide top-level work that has resulted in return business throughout the years. In 2009, a brand-new, state-of-the-art, 6,000 square-foot facility was built to handle more vehicles and provide the latest in automotive repair technology. Charlie's Quality Auto Collision also offers full mechanic repairs on all makes and models. We are I-Car Gold certified, the highest level of certification possible, and also a member of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Quality to anyone. They seamlessly communicated with Allstate saving me from having to deal with much of the paperwork.
Repair Quality - 5.0/5.0 -
Quality does excellent, honest work. I was totally satisfied.
Customer Service - 5.0/5.0 -
Charlie was clear in his estimate and his work exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie and his son really know what they are doing and they have a great team! They got right on the job and returned my truck in pristine condition! 10/10 recommendation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Recommending to everyone I know.
Repair Quality - 5.0/5.0 -
Service was a 10, staff and owner very pleasant and the owner explained everything. I will recommend Quality Collision repair to everyone I know.
Customer Service - 5.0/5.0 -
The Best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and super helpful staff. Felt super taken care of and my car is all fixed up!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality Colliaion will always be my number 1 referral.
Repair Quality - 5.0/5.0 -
Beyond thrilled! Great experience.
Customer Service - 5.0/5.0 -
Amazing staff. Charlie was great and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’m would definitely recommend them to friends! They did excellent work and I find them to be very trustworthy and kind!
Repair Quality - 5.0/5.0 -
We have had an excellent experience with Quality Collision so far. Charlie and his son are both so helpful and kind! They have explained what needed to be done and took care of it quickly. I’m very impressed with the work they did and how kind they were during the process
Customer Service - 5.0/5.0 -
Customer Service is excellent! They take the time to explain and really help. Very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality off service and repair were exceptional. Thank you to Charlie and is team .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
the only place to bring your car
Repair Quality - 5.0/5.0 -
best experience ever.quality is the right name.made my tesla very happy
Customer Service - 5.0/5.0 -
great people who care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did amazing job in a timely manner.
Customer Service - 5.0/5.0 -
I was kept in the loop at all times and they did exactly what they said they would do when they said they were going to do it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie quality collision is top notch he's very professional and explain things to you in full detail
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job in a timely matter!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Knowledgeable and trustworthy
Repair Quality - 5.0/5.0 -
Super nice people and the car came back perfect
Customer Service - 5.0/5.0 -
They answer the phone and return calls. Plus they were honest about how long it would take. No fake promises
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charlie and Eileen were very helpful and friendly. The work was done as quickly as possible.