Quality Collision & Automotive Inc
In operation 53 years.
Charlie’s Quality Collision has been in the custom repair and body work business in Riverhead for over 40 years. As the name implies, "quality" is all about the work we do and the customer service we provide. We back that up with a lifetime guarantee on all collision repairs . Owners Charlie Johnson and his son, Charlie Jr., provide top-level work that has resulted in return business throughout the years. In 2009, a brand-new, state-of-the-art, 6,000 square-foot facility was built to handle more vehicles and provide the latest in automotive repair technology. Charlie's Quality Auto Collision also offers full mechanic repairs on all makes and models. We are I-Car Gold certified, the highest level of certification possible, and also a member of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on my car, the back of my car looked brand new!!!! I highly recommend Quality Collision!!!!!
Customer Service - 5.0/5.0 -
Excellent Customer Service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie was very friendly,helpful and his work was very satisfactory! Would recommend his service to anyone
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Many of my friends have had business with Quality Collision.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always a pleasure doing business with Charlie And his son!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people and they did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie is the ultimate professional. Dropped my car in on Wednesday and by Tuesday repaired and ready for pick up. Now that’s service. PS the quality amazing. Guess that’s why he named his shop Quality Collision.
Customer Service - 5.0/5.0 -
As Charlie and I are about the same age, thought I was talking with my brother.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charlie worked with my schedule and got my car fixed quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked beautiful when I picked it up
Customer Service - 5.0/5.0 -
Car looked beautiful when I picked it up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Great job.Very satisfied with the excellent work.Would highly recommend.Thanks In
Customer Service - 5.0/5.0 -
Kept in touch .Everything good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job Car looks New
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have sent several people there over the years.
Repair Quality - 5.0/5.0 -
Helpful prompt service and their work is perfect!
Customer Service - 5.0/5.0 -
Charlie is so kind and helpful!
Likely to Recommend - 5.0/5.0 -
Extremely satisfied with the service and repair
Repair Quality - 5.0/5.0 -
They communicated with me, explaining each step along the way. They made repairing my car very easy.
Customer Service - 5.0/5.0 -
Always polite and answered any questions I had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Según la aseguradora cancelo un valor por la luz posterior nueva y ustedes colocaron una usada , además el vehículo ingreso con las luces de los frenos buenas y salio con las luces dañadas no encienden y el dueño muy mal educado (nos insulto a los presentes)
Likely to Recommend - 0.5/5.0 -
Mal trato hacia los clientes
Repair Quality - 1.5/5.0 -
Colocan repuestos usados y no dan solución a los problemas que ustedes mismo ocasionan.
Customer Service - 1.0/5.0 -
Colocación de repuestos usados y no dan solución a los problemas que ellos ocasionan el dueño trata de mala manera
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie was great communicated with me greatly and got things done in a very timely manner