Quality Collision & Automotive Inc
In operation 53 years.
Charlie’s Quality Collision has been in the custom repair and body work business in Riverhead for over 40 years. As the name implies, "quality" is all about the work we do and the customer service we provide. We back that up with a lifetime guarantee on all collision repairs . Owners Charlie Johnson and his son, Charlie Jr., provide top-level work that has resulted in return business throughout the years. In 2009, a brand-new, state-of-the-art, 6,000 square-foot facility was built to handle more vehicles and provide the latest in automotive repair technology. Charlie's Quality Auto Collision also offers full mechanic repairs on all makes and models. We are I-Car Gold certified, the highest level of certification possible, and also a member of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the work being done quickly and my car looks great!!
Customer Service - 5.0/5.0 -
The staff was very pleasant and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have through the years… this business is honorable and does pristine work
Repair Quality - 5.0/5.0 -
It is work of the highest quality
Customer Service - 5.0/5.0 -
Always discusses things in detail and never leaves a question or concern unanswered
Likely to Recommend - 5.0/5.0 -
This one is the best!!!!!
Repair Quality - 5.0/5.0 -
Great professional customer service and repair information and service,
Customer Service - 5.0/5.0 -
great professional and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’d recommend Quality Collision to anyone and everyone
Repair Quality - 5.0/5.0 -
Both work and customer service were excellent
Customer Service - 5.0/5.0 -
Customer service was exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fantastic
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% recommend! My car looks better than when I bought it. Charlie runs a first class operation. He made everything so easy. They are a great team there!
Customer Service - 5.0/5.0 -
100% recommend! My car looks better than when I bought it. Charlie runs a first class operation. He made everything so easy. They are a great team there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Waiting for molding to come in Lexus rx350
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
great work, professional, timely and reasonably priced
Repair Quality - 5.0/5.0 -
we've needed Charlie's services a few times recently and the work has always been timely and professionally done.
Customer Service - 5.0/5.0 -
customer service is great, professional and accurate as to pick-up time, completion time, and all issues dealing with our repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had our car repaired after a hit and run. Everything was top notch and car repair came out amazing. Can’t say enough about Quality. They were super helpful from start to finish. Highly recommended !!!
Customer Service - 5.0/5.0 -
Had our car repaired after a hit and run. Everything was top notch and car repair came out amazing. Can’t say enough about Quality. They were super helpful from start to finish. Highly recommended !!!
Likely to Recommend - 5.0/5.0 -
I’d totally recommend them
Repair Quality - 5.0/5.0 -
They did a wonderful job. I’m extremely happy with the job. My car looks brand new again.!!
Customer Service - 5.0/5.0 -
Very professional! My my experience very easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charlie's the man!!!!