Quality Collision & Automotive Inc
In operation 53 years.
Charlie’s Quality Collision has been in the custom repair and body work business in Riverhead for over 40 years. As the name implies, "quality" is all about the work we do and the customer service we provide. We back that up with a lifetime guarantee on all collision repairs . Owners Charlie Johnson and his son, Charlie Jr., provide top-level work that has resulted in return business throughout the years. In 2009, a brand-new, state-of-the-art, 6,000 square-foot facility was built to handle more vehicles and provide the latest in automotive repair technology. Charlie's Quality Auto Collision also offers full mechanic repairs on all makes and models. We are I-Car Gold certified, the highest level of certification possible, and also a member of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charlie's the man!!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taking our car in for repair at Quality Collusion was so easy and effortless. Charlie and Tom made things easy and the repair was done quickly. I highly recommend this shop.
Customer Service - 5.0/5.0 -
Totally satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality Collision lives up to its name! They did an amazing job on my SUV. They kept me informed, they are all super nice, and they even cleaned it for me. I hope I never need another vehicle repaired, but if I do, I'll be sure to use them again.
Customer Service - 5.0/5.0 -
Everyone was helpful and kept me informed regarding my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 1.0/5.0 -
Not happy
Repair Quality - 2.0/5.0 -
I am not happy
Customer Service - 2.0/5.0 -
Not happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time in,great customer service, job done as promised 👍excellent job 👏 👍 👌
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% would recommend Quality Collision
Repair Quality - 5.0/5.0 -
everything about Quality Collision is top notch: quality work, neat, clean, timely. nice dealing with a professional who does what he promises.
Customer Service - 5.0/5.0 -
(repeat of last comments)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great quality work and they were ahead of schedule. I was very pleased. I will definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the repair results. Charles and his team did an excellent repair.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They need more friendly stuff
Customer Service - 4.5/5.0 -
They need more friendly stuff
Likely to Recommend - 5.0/5.0 -
I will recommended as 100%
Repair Quality - 5.0/5.0 -
very good service
Customer Service - 5.0/5.0 -
the service is excelent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing owner , quality service , I wouldn’t take my car anywhere else
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend this business. The men have magic hands. :o)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always will to answer questions in a professional manner.
Likely to Recommend - 5.0/5.0 -
very pleasant and kept me in the loop
Repair Quality - 4.5/5.0 -
seems fine but i have yet to see it
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Wonderful Service