Quality Collision

4.9 (366reviews)

98%

(218) 624-1024

5703 Roosevelt St, Duluth, MN 55807

98%

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

About Quality Collision

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

In operation 22 years.

Quality Collision is a Certified Auto Repair Shop for virtually all insurance carriers and has a higher level of customer service status with many. What does this mean to you? Ease of processing your auto repair claim! With our QC Quality Service Guarantee, you can always rely on our quality repair work on your vehicle. With over 25 years of auto body work, every time you come to us, you will receive prompt, excellent customer service done right the first time. Our customers come back every time and refer us to their family, friends and neighbors. Free Loaner Cars * Call USA Towing if non-driveable - 218-729-5252 (direct bill to shop) * Pick-Up & Delivery Onsite if needed * Quick & Convenient Appraisals * State-of-the-Art Equipment * Paintless Dent Repair * Top Quality Auto Body Repair & Auto Paint * QC Excellence Guaranteed Warranty

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (366)

Sort By:
Newest
Rating

331 Customers Rated

5 Stars

83.9% Complete

(307)
4 Stars

5.2% Complete

(19)
3 Stars

0.5% Complete

(2)
2 Stars

0.8% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional workmanship with vehicles looking brand new after repairs. The staff receives high marks for being friendly, professional, and accommodating, with many customers appreciating the personal service and feeling valued. Communication stands out as a strength with regular text updates, phone calls, and emails keeping customers informed throughout the repair process. The shop goes above and beyond by providing clean loaner vehicles, detailed interior and exterior cleaning, and flexible scheduling. Timeliness is generally good with many repairs completed on schedule or early, though some delays occur due to parts availability. Customers frequently recommend the shop to friends and family, highlighting the trustworthy service and quality results that make vehicles look like new.

Select to learn more

Service Quality
Timeliness
Communication

"My car came into the shop with damage from the front bumper to the rear bumper all along the driver's side. Now it is completely restored and looking like new! The staff at Quality Collision are wonderful and ..." Read more

"... asking if my daughter was okay after her accident. The work is A+ and done quickly. They made a huge effort to keep costs down. I appreciate the effort every single person at the ..." Read more

"... always do a great job and give high quality service! Upon return of my vehicle, it was like brand new. Detailed and smelled like a new car again on the ..." Read more

"My car looks brand new and also they detailed the interior which was the greatest gift. It looked amazing when I picked it up."

"... vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"Ready early so we could get out of town, very much appreciated"

"It was completed before the estimated time."

"It was done early!"

"Very fast turn around"

"It was completed a day late but due to them wanting to make sure everything worked as it should so I cant complain"

"The shop called, use text messages and also sent emails. I knew exactly where my car was throughout the process, which was great."

"Frequent updates, greatly appreciated!"

"Great communication overall"

"Great communication!"

"Love the text updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... asking if my daughter was okay after her accident. The work is A+ and done quickly. They made a huge effort to keep costs down. I appreciate the effort every single person at the ..." Read more

"... always do a great job and give high quality service! Upon return of my vehicle, it was like brand new. Detailed and smelled like a new car again on the ..." Read more

"My car looks brand new and also they detailed the interior which was the greatest gift. It looked amazing when I picked it up."

"... vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"Ready early so we could get out of town, very much appreciated"

"It was completed before the estimated time."

"It was done early!"

"Very fast turn around"

"It was completed a day late but due to them wanting to make sure everything worked as it should so I cant complain"

"The shop called, use text messages and also sent emails. I knew exactly where my car was throughout the process, which was great."

"Frequent updates, greatly appreciated!"

"Great communication overall"

"Great communication!"

"Love the text updates"

Mark (Chrysler owner) reviewed 7/29/26

Marty was exceptionally good making sure that our van was repaired most excellent and in a timely manner. He kept me informed about the status of the vehicle. Excellent job by the crew at Quality Collision

Quality collision is someone you can depend on

Excellent service excellent repair Marty was most helpful. You guys have a good crew.

Marty was exceptionally good

Robert (RAM owner) reviewed 7/23/26

You guys kept me in the loop on approximately when the work started and when approximately it would be done which was very much appreciated thanks again for everything

It’s in my comments

Did an excellent job and your wife was very accommodating and friendly would recommend you to all my friends and thanks again

Same as my first comment

John (Chevrolet owner) reviewed 7/16/26

They do awesome work a vary nice experience so happy we had them do our work on our pickup a deer run into the side of us and put dents down the passenger side it looks like new again thank you so much for the awesome job

They are awesome to work with and they do out standing work thank you for all you do

Brent (Ford owner) reviewed 7/2/26

Great work and on time with no delays.

James (Ford owner) reviewed 6/29/26

Very happy with my car it looks like a brand new car . I will continue to send all of my friends to you

Everyone was very friendly and helpful

Gerald (Toyota owner) reviewed 6/26/26

Would not hesitate to recommend

Fantastic work and completed timely. Made the process very smooth.

Knowledgeable and pleasant

William (Subaru owner) reviewed 6/25/26

Tommie (RAM owner) reviewed 6/19/26

I'm greatful for all the work that went into the repair... however final vehicle buffing is a complete disaster swirls from buffing on both sides of vehicle and hood.

I did recommend a co worker

I'm grateful for all the help and all the hard work that was done... however truck looks like Tiger eye due to poor buffing

Excellent customer service

Suszie (Toyota owner) reviewed 6/18/26

Terry (Volkswagen owner) reviewed 6/8/26

I would recommend your service to others. Friendly customer service was great. Thanks

Other than the difficulty in finding apart, the job looks great . Appreciated the whole car clean up. Very friendly and courteous staff.

James (Toyota owner) reviewed 5/28/26

Noel (Subaru owner) reviewed 5/21/26

I have recommended Quality Collision many times

Quality Collision has been my auto body shop of choice now for 5 vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people.

Lawrence (Toyota owner) reviewed 5/21/26

Marty was very helpful and service was quick on getting my RAV4 fixed.

Very quick to respond to questions.

Darryl (Ford owner) reviewed 5/18/26

Great work !

Hannah (Subaru owner) reviewed 5/13/26

Susan (Honda owner) reviewed 5/13/26

Jeffrey (Subaru owner) reviewed 5/8/26

Lisa (Honda owner) reviewed 5/5/26

Steven (GMC owner) reviewed 4/28/26

Right now I am neutral. I liked how well Marty and the office staff communicated but the quality of work was below par.

Left front tire rubs on the mudflap when turned to the left and the bumper does not align left to right. Also, the steering wheel is canted to the right.

Marty was easy to work with, very responsive to questions and returning calls.

Cheryl (Honda owner) reviewed 4/27/26

Super doper experience.

Super doper!

It was great!

Top of reviews

ABRA - Duluth

4.9 2,786 reviews
109 East Central Entrance
Duluth, MN 55811
Arrowhead Auto Body Superior

4.9 378 reviews
1901 N 4th St
Superior, WI 54880
Caliber - Duluth - Central

4.9 297 reviews
50 W Central Entrance
Duluth, MN 55811

view more shops in: Duluth | 55807

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Quality Collision

About Quality Collision

Reviews (366)

331 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?