Quality Collision

5.0 (370reviews)

98%

(218) 624-1024

5703 Roosevelt St, Duluth, MN 55807

98%

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

About Quality Collision

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

In operation 22 years.

Quality Collision is a Certified Auto Repair Shop for virtually all insurance carriers and has a higher level of customer service status with many. What does this mean to you? Ease of processing your auto repair claim! With our QC Quality Service Guarantee, you can always rely on our quality repair work on your vehicle. With over 25 years of auto body work, every time you come to us, you will receive prompt, excellent customer service done right the first time. Our customers come back every time and refer us to their family, friends and neighbors. Free Loaner Cars * Call USA Towing if non-driveable - 218-729-5252 (direct bill to shop) * Pick-Up & Delivery Onsite if needed * Quick & Convenient Appraisals * State-of-the-Art Equipment * Paintless Dent Repair * Top Quality Auto Body Repair & Auto Paint * QC Excellence Guaranteed Warranty

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (370)

Sort By:
Newest
Rating

335 Customers Rated

5 Stars

84.1% Complete

(311)
4 Stars

5.1% Complete

(19)
3 Stars

0.5% Complete

(2)
2 Stars

0.8% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and knowledgeable staff received high marks for making the repair process smooth and stress-free. Timely communication through calls, texts, and emails kept customers well-informed throughout. Many appreciated the complimentary interior and exterior detailing as a pleasant surprise. Customers highlighted the shop as their go-to for auto body work, with numerous repeat visits and strong recommendations to friends and family. A few customers noted isolated concerns around parts delays, minor rework needs, and buffing quality, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... very first phone call to the date of picking up, this customer service was beyond incredible. The team there is small, but mighty, and I was so ..." Read more

"... been my auto body shop of choice now for 5 vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"Staff were happy to answer all of my questions and I felt valued as a customer. I don't feel that's usually the case at other auto ..." Read more

"... two cars repaired here, one insurance and one OOP. The team cares, even asking if my daughter was okay after her accident. The work is A+ and done quickly. ..." Read more

"excellent customer service and repairs received"

"Ready early so we could get out of town, very much appreciated"

"Great work and on time with no delays."

"It was completed before the estimated time."

"Fantastic work and completed timely. Made the process very smooth."

"A few delays but that seems to be the norm these days with getting parts etc."

"... shop called, use text messages and also sent emails. I knew exactly where my car was throughout the process, which was great." Read more

"I was well informed every step of the way"

"You guys kept me in the loop on approximately when the work started and when approximately it would be done which was ..." Read more

"Great customer service. Thanks for prompt and clear communications throughout the process!"

"Great job on communication and repairs! Very fast timeline!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... very first phone call to the date of picking up, this customer service was beyond incredible. The team there is small, but mighty, and I was so ..." Read more

"... been my auto body shop of choice now for 5 vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"Staff were happy to answer all of my questions and I felt valued as a customer. I don't feel that's usually the case at other auto ..." Read more

"... two cars repaired here, one insurance and one OOP. The team cares, even asking if my daughter was okay after her accident. The work is A+ and done quickly. ..." Read more

"excellent customer service and repairs received"

"Ready early so we could get out of town, very much appreciated"

"Great work and on time with no delays."

"It was completed before the estimated time."

"Fantastic work and completed timely. Made the process very smooth."

"A few delays but that seems to be the norm these days with getting parts etc."

"... shop called, use text messages and also sent emails. I knew exactly where my car was throughout the process, which was great." Read more

"I was well informed every step of the way"

"You guys kept me in the loop on approximately when the work started and when approximately it would be done which was ..." Read more

"Great customer service. Thanks for prompt and clear communications throughout the process!"

"Great job on communication and repairs! Very fast timeline!"

Amanda (Ford owner) reviewed 9/14/26

Easy to work with! They did a great job! I will keep coming there for anything i need!

Katie (Jeep owner) reviewed 8/31/26

Dean (Ford owner) reviewed 8/31/26

Everything went good and was fast and very nice

Andrew (RAM owner) reviewed 8/24/26

It looks fantastic

Mark (Chrysler owner) reviewed 7/29/26

Marty was exceptionally good making sure that our van was repaired most excellent and in a timely manner. He kept me informed about the status of the vehicle. Excellent job by the crew at Quality Collision

Quality collision is someone you can depend on

Excellent service excellent repair Marty was most helpful. You guys have a good crew.

Marty was exceptionally good

Robert (RAM owner) reviewed 7/23/26

You guys kept me in the loop on approximately when the work started and when approximately it would be done which was very much appreciated thanks again for everything

It’s in my comments

Did an excellent job and your wife was very accommodating and friendly would recommend you to all my friends and thanks again

Same as my first comment

John (Chevrolet owner) reviewed 7/16/26

They do awesome work a vary nice experience so happy we had them do our work on our pickup a deer run into the side of us and put dents down the passenger side it looks like new again thank you so much for the awesome job

They are awesome to work with and they do out standing work thank you for all you do

Brent (Ford owner) reviewed 7/2/26

Great work and on time with no delays.

James (Ford owner) reviewed 6/29/26

Very happy with my car it looks like a brand new car . I will continue to send all of my friends to you

Everyone was very friendly and helpful

Gerald (Toyota owner) reviewed 6/26/26

Would not hesitate to recommend

Fantastic work and completed timely. Made the process very smooth.

Knowledgeable and pleasant

William (Subaru owner) reviewed 6/25/26

Tommie (RAM owner) reviewed 6/19/26

I'm greatful for all the work that went into the repair... however final vehicle buffing is a complete disaster swirls from buffing on both sides of vehicle and hood.

I did recommend a co worker

I'm grateful for all the help and all the hard work that was done... however truck looks like Tiger eye due to poor buffing

Excellent customer service

Suszie (Toyota owner) reviewed 6/18/26

Terry (Volkswagen owner) reviewed 6/8/26

I would recommend your service to others. Friendly customer service was great. Thanks

Other than the difficulty in finding apart, the job looks great . Appreciated the whole car clean up. Very friendly and courteous staff.

James (Toyota owner) reviewed 5/28/26

Noel (Subaru owner) reviewed 5/21/26

I have recommended Quality Collision many times

Quality Collision has been my auto body shop of choice now for 5 vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people.

Lawrence (Toyota owner) reviewed 5/21/26

Marty was very helpful and service was quick on getting my RAV4 fixed.

Very quick to respond to questions.

Darryl (Ford owner) reviewed 5/18/26

Great work !

Hannah (Subaru owner) reviewed 5/13/26

Susan (Honda owner) reviewed 5/13/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Quality Collision

About Quality Collision

Reviews (370)

335 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?