Quality Collision

5.0 (378reviews)

98%

(218) 624-1024

5703 Roosevelt St, Duluth, MN 55807

98%

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

About Quality Collision

See Photos

5703 Roosevelt St
Duluth, MN 55807

Get Directions Website Email

In operation 22 years.

Quality Collision is a Certified Auto Repair Shop for virtually all insurance carriers and has a higher level of customer service status with many. What does this mean to you? Ease of processing your auto repair claim! With our QC Quality Service Guarantee, you can always rely on our quality repair work on your vehicle. With over 25 years of auto body work, every time you come to us, you will receive prompt, excellent customer service done right the first time. Our customers come back every time and refer us to their family, friends and neighbors. Free Loaner Cars * Call USA Towing if non-driveable - 218-729-5252 (direct bill to shop) * Pick-Up & Delivery Onsite if needed * Quick & Convenient Appraisals * State-of-the-Art Equipment * Paintless Dent Repair * Top Quality Auto Body Repair & Auto Paint * QC Excellence Guaranteed Warranty

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (378)

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Newest
Rating

343 Customers Rated

5 Stars

84.4% Complete

(319)
4 Stars

5% Complete

(19)
3 Stars

0.5% Complete

(2)
2 Stars

0.8% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and knowledgeable staff receive high marks for making the repair process smooth and stress-free. Timely completions and proactive communication throughout the repair process are frequently highlighted as standout strengths. Customers also express pleasant surprise at receiving detailed, spotless vehicles upon pickup. A few customers noted isolated concerns around buffing quality and minor alignment issues, and some mentioned delays due to parts availability, though these were generally understood as industry-wide challenges rather than shop-specific failures.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"My car looks brand new and also they detailed the interior which was the greatest gift. It looked amazing when ..." Read more

"Quality Collision is TOP NOTCH! They always do a great job and give high quality service! Upon return of my ..." Read more

"... asking if my daughter was okay after her accident. The work is A+ and done quickly. They made a huge effort to keep costs down. I appreciate the effort every ..." Read more

"The estimate process was quick and easy. My bumper got replaced and it looks great!"

"Great work and on time with no delays."

"Ready early so we could get out of town, very much appreciated"

"I was very happy with their customer service, the quality & timeliness of my repairs. I would recommend their service to ..." Read more

"Our van was ready on time and then excellent repair shape"

"I really appreciated the fast turn around time, and my truck coming back clean. Hate when the truck is dirty, ..." Read more

"... to get my vehicle back from when I dropped it off. They kept in contact and updated me throughout the process of any additional information and more work found ..." Read more

"From the very first phone call to the date of picking up, this customer service was beyond incredible. The ..." Read more

"Great customer service. Thanks for prompt and clear communications throughout the process!"

"You guys kept me in the loop on approximately when the work started and when approximately it would be done which was ..." Read more

"Great service and communication. My vehicle is as good as new."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicles. They have been respectful and friendly. They have done excellent work each time. Great shop, great people." Read more

"My car looks brand new and also they detailed the interior which was the greatest gift. It looked amazing when ..." Read more

"Quality Collision is TOP NOTCH! They always do a great job and give high quality service! Upon return of my ..." Read more

"... asking if my daughter was okay after her accident. The work is A+ and done quickly. They made a huge effort to keep costs down. I appreciate the effort every ..." Read more

"The estimate process was quick and easy. My bumper got replaced and it looks great!"

"Great work and on time with no delays."

"Ready early so we could get out of town, very much appreciated"

"I was very happy with their customer service, the quality & timeliness of my repairs. I would recommend their service to ..." Read more

"Our van was ready on time and then excellent repair shape"

"I really appreciated the fast turn around time, and my truck coming back clean. Hate when the truck is dirty, ..." Read more

"... to get my vehicle back from when I dropped it off. They kept in contact and updated me throughout the process of any additional information and more work found ..." Read more

"From the very first phone call to the date of picking up, this customer service was beyond incredible. The ..." Read more

"Great customer service. Thanks for prompt and clear communications throughout the process!"

"You guys kept me in the loop on approximately when the work started and when approximately it would be done which was ..." Read more

"Great service and communication. My vehicle is as good as new."

James (Toyota owner) reviewed 11/2/26

Donna (Audi owner) reviewed 11/2/26

QC is an excellent source for body repairs and advice. I am more than satisfied with your work on my Q5. It was sparkling clean inside and out, and smelled very clean when I picked up. THANL YOU.

Kevin (Toyota owner) reviewed 10/29/26

Terri (Kia owner) reviewed 10/29/26

I was very happy with their customer service, the quality & timeliness of my repairs. I would recommend their service to others.

Austin (Jeep owner) reviewed 10/22/26

I’ll recommend to everyone. I know others have recommend this shop as well

The car looked great when I picked it up. Love that the inside of my car was detailed too. It felt brand new when I picked it up. Thank you for doing a great job

Customer service was top notch. Great communication.

Jill (Honda owner) reviewed 10/19/26

I’ve already recommended your repair shop. Because I was satisfied with your service

I can’t even tell where the damage was. Very nice job

Extremely helpful and courteous.

A Car Auto Rental (Toyota owner) reviewed 10/5/26

Jeff (GMC owner) reviewed 10/1/26

Great service and communication. My vehicle is as good as new.

Amanda (Ford owner) reviewed 9/14/26

Easy to work with! They did a great job! I will keep coming there for anything i need!

Katie (Jeep owner) reviewed 8/31/26

Dean (Ford owner) reviewed 8/31/26

Everything went good and was fast and very nice

Andrew (RAM owner) reviewed 8/24/26

It looks fantastic

Mark (Chrysler owner) reviewed 7/29/26

Marty was exceptionally good making sure that our van was repaired most excellent and in a timely manner. He kept me informed about the status of the vehicle. Excellent job by the crew at Quality Collision

Quality collision is someone you can depend on

Excellent service excellent repair Marty was most helpful. You guys have a good crew.

Marty was exceptionally good

Robert (RAM owner) reviewed 7/23/26

You guys kept me in the loop on approximately when the work started and when approximately it would be done which was very much appreciated thanks again for everything

It’s in my comments

Did an excellent job and your wife was very accommodating and friendly would recommend you to all my friends and thanks again

Same as my first comment

John (Chevrolet owner) reviewed 7/16/26

They do awesome work a vary nice experience so happy we had them do our work on our pickup a deer run into the side of us and put dents down the passenger side it looks like new again thank you so much for the awesome job

They are awesome to work with and they do out standing work thank you for all you do

Brent (Ford owner) reviewed 7/2/26

Great work and on time with no delays.

James (Ford owner) reviewed 6/29/26

Very happy with my car it looks like a brand new car . I will continue to send all of my friends to you

Everyone was very friendly and helpful

Gerald (Toyota owner) reviewed 6/26/26

Would not hesitate to recommend

Fantastic work and completed timely. Made the process very smooth.

Knowledgeable and pleasant

William (Subaru owner) reviewed 6/25/26

Tommie (RAM owner) reviewed 6/19/26

I'm greatful for all the work that went into the repair... however final vehicle buffing is a complete disaster swirls from buffing on both sides of vehicle and hood.

I did recommend a co worker

I'm grateful for all the help and all the hard work that was done... however truck looks like Tiger eye due to poor buffing

Excellent customer service

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Quality Collision

About Quality Collision

Reviews (378)

343 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -