ABRA - Duluth

4.9 (2,886reviews)

98%

(218) 786-9831

109 East Central Entrance, Duluth, MN 55811

98%

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109 East Central Entrance
Duluth, MN 55811

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About ABRA - Duluth

See Photos

109 East Central Entrance
Duluth, MN 55811

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,886)

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2,528 Customers Rated

5 Stars

73.7% Complete

(2127)
4 Stars

9.6% Complete

(277)
3 Stars

2.1% Complete

(62)
2 Stars

0.9% Complete

(27)
1 Star

0.3% Complete

(9)
< 1 Star

0.9% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. The staff is widely commended for being professional, friendly, and accommodating. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Many customers highlight that repairs were completed ahead of schedule. A recurring pleasant surprise noted by customers is the complimentary interior and exterior cleaning of vehicles upon return. A small number of customers noted areas for improvement, including occasional delays in repair timelines, inaccurate automated status messages, and isolated quality concerns upon pickup - all raised directly by customers in their feedback.

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Service Quality
Timeliness
Communication

"Unbelievable positive, courteous, honest, compassionate customer service. I wish more businesses operated with the high quality ..." Read more

"Abra went above and beyond! I was delighted to pick up my vehicle, not only repaired, but clean inside and out! They ..." Read more

"... employees. Quick work. Complete work. Great communication. They went above and beyond for me and im extremely grateful for their work! I will definitely be recommending ..." Read more

"Everything was clearly communicated, the repair made my car look like new, the interior was tidier than I gave it to them, and everyone was so friendly!"

"Excellent service. Friendly and helpful staff. Work completed in a timely manner."

"... regularly updated on the progress of the repairs and having the work done about 1 week earlier than expected. The staff were courteous and willing to answer my ..." Read more

"The replaced bumper looks great. The work was done before the scheduled date."

"... be done on several different occasions and it just kept getting pushed back. No new issues . I had explained to them exactly what we wanted done and kept trying ..." Read more

"... repairs took longer than originally expected. But they delivered the repairs in advance of the adjusted timeframe!" Read more

"Communication was awesome. Great customer service especially compared with other comparable businesses. Have been ..." Read more

"I was really impressed by how thorough and communicative the ABRA team was during the whole process. I highly recommend ABRA. This ..." Read more

"Courteous, excellent follow up calls, and texts. I will definitely recommend Abra."

"The repairs were done well and the communication during the repair process was excellent. I will definitely recommend Abra to my family and ..." Read more

"... appointments were made based on what we were told. Communication and timeliness I would rate a 2 at best and most like would not recommend. We had another ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication