ABRA - Duluth

4.9 (2,844reviews)

98%

(218) 786-9831

109 East Central Entrance, Duluth, MN 55811

98%

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109 East Central Entrance
Duluth, MN 55811

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About ABRA - Duluth

See Photos

109 East Central Entrance
Duluth, MN 55811

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,844)

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Rating

2,492 Customers Rated

5 Stars

73.5% Complete

(2091)
4 Stars

9.7% Complete

(277)
3 Stars

2.2% Complete

(62)
2 Stars

0.9% Complete

(27)
1 Star

0.3% Complete

(9)
< 1 Star

0.9% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, excellent communication, and timely repairs. Many highlighted the professionalism, friendliness, and accommodating nature of the staff. Repairs were frequently completed ahead of schedule, and customers appreciated regular updates via texts and phone calls throughout the process. A recurring pleasant surprise was receiving vehicles cleaned inside and out upon pickup. Several customers noted they would return and recommend the shop to others. A few customers mentioned areas for improvement directly in their feedback, including clearer timelines, more proactive communication before vehicle drop-off, and occasional minor issues upon vehicle return such as loose parts or incomplete repairs. Overall, the vast majority of customers expressed high satisfaction with both the quality of repairs and the customer experience.

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Service Quality
Timeliness
Communication

"Staff was friendly, competent and easy to work with. Their care and craftsmanship exceeded my expectations. I will recommend them to others"

"... vehicle and I had the same excellent service and quality paint job that has lasted for years. I am so happy your company has carried on their ..." Read more

"RAV4 body repair after deer strike was perfect. Shop kept in regular contact, gave honest and reasonable ..." Read more

"Absolutely terrible. The upholstery is so poorly done, it looks like it was done by some meth head. If someone doesn't make this ..." Read more

"... regularly updated on the progress of the repairs and having the work done about 1 week earlier than expected. The staff were courteous and willing to answer my ..." Read more

"... going to be done on several different occasions and it just kept getting pushed back. No new issues . I had explained to them exactly what we wanted ..." Read more

"... repairs took longer than originally expected. But they delivered the repairs in advance of the adjusted timeframe!" Read more

"... fantastic from start to finish. The customer service and communication was always professional, polite, and always consistent and often. I liked that when my vehicle ..." Read more

"I was really impressed by how thorough and communicative the ABRA team was during the whole process. I highly recommend ABRA. ..." Read more

"Communication was awesome. Great customer service especially compared with other comparable businesses. ..." Read more

"Very professional and courteous service. Good communication throughout the process and thorough explanation of repairs."

"... appointments were made based on what we were told. Communication and timeliness I would rate a 2 at best and most like would not recommend. We had another ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication