Quality Collision Repair
Quality Collision Repair is a family owned and operated business *I-CAR GOLD SHOP * We specialize in Collision & Frame Repair with certified technicians (I-CAR and ASE) * Over 25 years of Experience in Collision Repair * Chassis Liner Truck N' Revolution Frame Machine * Genesis II Gold Digital Frame Measuring Equipment that gives a digital print out showing that the frame has been fixed back to factory specifications * Top of the line DuPont/Spies Hecker Paint with Color Matching Camera & Mixing Bank * Our shop includes 12 bays with at total of 7,600 square feet * Quality Guaranteed *I-Car Gold Certified We enjoy working with our customers to identify their needs and concerns. We are a family owned and operated business. We try to help customers fill their collision repair service needs in a way that they need not break a sweat. So if you like a clean and effortless service, Quality Collision will be there to help! Where the moto is: "Fix it right the first time!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Well done
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Likely to Recommend - 5.0/5.0 -
We were referred by family
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful — thank you. There is a little play in the steering wheel that I don’t remember from before. Could that have happened during the repair?
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication through the whole collision repair process.
Customer Service - 5.0/5.0 -
I was treated with courtesy and respect and was always ‘in the loop’ on the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent as always
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Delivered right on schedule. Detailing was a nice bonus. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, quick, and precise work.
Customer Service - 5.0/5.0 -
Great communication.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are wonderful! The front desk woman is so nice and always helpful, and my car looks great after repair. Easy and quick!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Quality Collision 100 times over.
Repair Quality - 5.0/5.0 -
Quality Collision is definitely a top notch collision group in NW Arkansas. I had an encounter with a deer in my 2022 S-Class 580 and damaged my hood, head lamp and grille with all the sensors/cameras. Quality Collision surely delivered. At first glance you’d want to compare and contrast with the bigger brand groups. Even though Quality Collision has been around for over 40 years. I asked the insurance company to set me up with the highest rated group in town and they surely connected me with another collision group. However after going back and forth over the reviews of 3 other well known collision groups and comparing those against Quality Collision I still felt like I needed to do more research. I decided to turn to AI. And AI suggested that repairs on my 2022 S Class 580 would probably be completed much faster, with manufacturer quality if I went with Quality Collision. The best part of Quality Collision compared to others are, they are not only Mercedes certified and are not a chain but a small family owned business with lots of experience to compete with the big corporate brands. They are i-Car Gold Shop, with I-CAR and ASE certified techs. They have a fast OEM-spec repair with owner oversight. They do essentially everything on site and don’t have to outsource. This includes frame, body work, paint and refinish, aluminum certified, ADA calibrations for sensors. This is what ultimately sold me is the fact that they don’t have to outsource to other dealerships for certain things. The fact that everything related to repairs is pretty much done in one location. From the very beginning they were very welcoming, patient with me, explained everything in detail, and family oriented. Surprisingly to my amazement my OEM parts were ordered and car was fixed and ready for pickup under 2 weeks. They were in network with my insurance and there were no hassles as communication went smoothly between all parties. I am very pleased at the work that was done with precision, efficiency and care. My car looks perfect. And everything they did is under warranty for as long as I own the car. I give Quality Collision 5 stars and more if I could.
Customer Service - 5.0/5.0 -
They are classy, patient and centered with their clients. Communication was excellent throughout. Lilith in the front office is absolutely amazing.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
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My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and attentive service. Customer service was excellent.