Quality Collision Services
In operation 38 years, 23 years at this location.
Why Choose Us? Our facility has cutting edge technology, we offer a written Lifetime Warranty, and we love what we do. Quality Collision Services has it all and then some. We are ASE (Automotive Service Excellence) and I-CAR Gold and Platinum members. These national institutions hold us to a high standard for collision repairs. You can feel confident knowing your vehicle is in well-trained hands when you visit our facility in Greenville, Michigan. When you bring your vehicle in, our award-winning experts will assess the damage by conducting a full-frame analysis. Then, they will explain what they can do to ensure safe and reliable improvement. While in our shop for dents and dings, glass and windshield repair, or full body repair, they’ll keep you in the loop from beginning to end. Read through a more detailed description of our services at www.qualitycollisionservices.com to gain a deeper understanding of what we do, then call us at (616) 754-0055 to schedule an appointment.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
When dropping of the vehicle for repairs I stipulated and checked the specific box indicating I would like my used parts returned to me. Unfortunately this didn’t happen
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I felt like the communication could have been better. A month after dropping the vehicle off (approximately 12/18), I had to call to get an update on the progress of the repair. I was told the technician was shooting for the Tuesday before Christmas to have the repair completed. I heard nothing back until I called back. I was then told it would be at least another week. Again, I heard nothing back until I called and asked for an update. I understand a car/deer repair typically doesn't take 2.5 months. I know things are crazy with the supply chain issues. But communication goes a long way. If there is a delay in the process, send a quick text to update the customer. If there is an expected or anticipated end date, and there is a delay, update the customer. Just my 2 cents, whatever it's worth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality again. I recommend you to everyone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Despite difficult economic and market conditions, I consider Quality Collision the best in town.
My Experience - 5.0/5.0 -
My truck looks great, scheduling was easy and the staff was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck was finished quickly, looked like new, and the staff were awesome!
Customer Service - 5.0/5.0 -
Same as previous response.
My Experience - 5.0/5.0 -
We have always been very happy with the work that you have done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think Quality did a great job repairing my F150. They kept me informed every step of the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service as always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the repair and that it only took a week. I was frustrated when everytime I called, she couldn't find my things and the rental car was a bit of an issue. Things weren't really explained very well on that side of things. As far as the actual work, I was very impressed.
Customer Service - 2.5/5.0 -
I felt the front desk person really had no idea what was going on even after talking to me several times. That's frustrating as a customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Wish they would have had a loaner car for me otherwise they did a great job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Just seemed to have taken a lot longer