Car Center - Cedar Springs

4.9 (2,059reviews)
98%
13399 White Creek Avenue NE,  Cedar Springs,  MI  49319
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Shop AssistantSparkles

In operation 28 years, 10 years at this location.

Car Center is a family owned business serving our community for over 2 decades. We are your collision and glass experts working on all makes and models. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Fixing Cars is our Job. Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,059)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The interior cleaning and detailing provided as a complimentary service was a recurring pleasant surprise. Communication received high marks, with customers appreciating regular text and email updates throughout the repair process. Timeliness was a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. A few customers noted minor concerns such as paint dust left inside a vehicle and occasional timeline confusion, but these were exceptions in an overwhelmingly positive body of feedback. Overall, customers expressed strong satisfaction and loyalty, with many indicating they would return and recommend the shop to others.
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"... extras but here it felt like the norm to go beyond. The body work and paint itself was outstanding! Couldnt even tell 4 days prior my drivers side was ..." Read more
"They made my challenger look amazing. Had small dents on the passenger door repaired and ..." Read more
"... scheduling, kept me updated on the status of my vehicle and did a stellar job on the workmanship. Couple bonuses I wasn't expecting included vacuuming ..." Read more
"... professional and the claim process was seamless. Their work was impeccable. I could not recommend more than if you need a collision ..." Read more
"They were very great to work with. My car was beautiful when it was finished. They were very easy to work with and cared about ..." Read more
"... great things to say about Car Center! My car was estimated to be completed in 7 business days and they finished in 4! Not a sloppy finish either, an above and beyond ..." Read more
"... its my car and Im very picky and critical of it. My vehicle was done 2 days earlier than they forecasted so I was very happy with that as well. They seem ..." Read more
"Great work. Quick and very good communication. Thank you for fixing our car up in a timely manner."
"The work was great, communication was great. We've had work done here previously, and it's always been high quality."
"The communication was fantastic with continuous updates on the progress of repairs. I appreciated the cleaning ..." Read more
"... for my vehicle. Mind you thats just the vehicle! Their communication from the beginning was absolutely amazing and the staff were all sooo kind and supportive and ..." Read more
"... scheduled to take it in while we were on vacation. They kept us updated every step of the way via text and it was finished and ready for us to pick up the ..." Read more
"... team at Car Center. Very friendly and knowledgeable. Communicated with me very well and completed my repairs quickly. Car looks great!" Read more

My Experience

Great communication on the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

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Repair Quality

I’ve always been pleased with their service as well a the quality of their work.

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Always very accommodating and staff is always so friendly and polite. Jake came to pick me up when my car was done, has soon as he saw me he got out of his car introduced himself and came around and opened my door. I call that pure class!! I think I have had Car Center do work on my car several times and I’ve been extremely happy with their work. I won’t go anywhere else!!! THANK YOU CAR CENTER

Likely to Recommend

Repair Quality

Left a detailed message already.

Customer Service

Returned Clean

My Experience

Melissa at the front desk was very friendly and great to work with. We were very pleased with the communication from your company and the car looks great.

Likely to Recommend

Repair Quality

Quality work, great ongoing communication on the statis of the project, car was returned cleaned, washed, and ready to go. Look like a new car.

Customer Service

My Experience

Great communication and everything well explained. Simple process with the claim submission and friendly service:).

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Loved that they kept me in the loop every step of the process.

Returned Clean

My Experience

Everyone was so friendly and did great work!

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Repair Quality

Customer Service

Returned Clean

My Experience

You know I adore the CS Car Center team. Great job every time and love the staff!

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Repair Quality

Always great service and customer service is beyond exceptional.

Customer Service

Returned Clean

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Most family and friends don't live around here.

Repair Quality

Did a great job fixing the bumper and very easy to work with.

Customer Service

Easy to work with

My Experience

You guys went above and beyond. Loaner transportation, constant updates, and you even cleaned the inside of my vehicle. I am very impressed with the work and the staff. Definitely a customer for life, and someone who will recommend you to anyone in need of good affordable service. Thanks again.

My Experience

Friendly knowledge staff. Easy to get ahold of if you have questions. Informative on the progress of your vehicle.

My Experience

Looks great, and they went the extra mile a detailed the inside...awsome job

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Repair Quality

Great job and service was excelent

Customer Service

Totaly

Returned Clean

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Repair Quality

Excellent repair And very friendly staff. They even vacuumed it out. Highly recommend them

Customer Service

Returned Clean

My Experience

Great customer service, honest communication, and the repair was completed on time. Highly recommend!

My Experience

Job well done, and fast, thank you

Likely to Recommend

Awesome job on my Buick. And got my car back very fast. Good Job everyone .

Repair Quality

Looks great again.

Customer Service

Everyone was very friendly.

Likely to Recommend

Loved the experience

Repair Quality

They detailed my truck which was amazing and unexpected!

Customer Service

Great, transparent and honest.

Returned Clean