Pfeiffer Collision Rockford

4.9 (188reviews)

100%

(616) 504-4350

4595 14 Mile Rd NE, Rockford, MI 49341

100%

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

About Pfeiffer Collision Rockford

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

In operation 3 years.

Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your vehicle back to its pre-accident condition using advanced technology. Your satisfaction and safety are our priority. Count on us for superior quality collision services in Rockford.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Kia

Ram

Rivian Passenger – R1T/R1S

Call

Website

Reviews (188)

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Newest
Rating

181 Customers Rated

5 Stars

84.6% Complete

(159)
4 Stars

8.5% Complete

(16)
3 Stars

1.1% Complete

(2)
2 Stars

1.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality collision repairs, with many noting that their vehicles looked brand new or better than expected upon return. A standout highlight across reviews is the unexpected but appreciated complimentary detailing service, leaving vehicles spotless inside and out. The team is widely recognized for being professional, courteous, and knowledgeable. Communication throughout the repair process is frequently commended, with customers noting they were kept informed at every stage. Timeliness is another strong suit, as numerous customers reported their vehicles were completed earlier than originally estimated. A few customers noted minor issues such as not receiving a final invoice copy or occasional lapses in proactive communication, but these were isolated and generally resolved promptly. Overall, customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and an unbelievably ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Excellent service. Very professional. Timely. Good communication"

"Very timely repair to my BMW. Excellent job on replacing the rear passenger door!"

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"Got in and done right away"

"My vehicle was ready earlier than expected"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"They called with ever process of them handling my car"

"Professional & courteous staff at both your Traverse City & Rockford locations. Great communication."

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and an unbelievably ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Excellent service. Very professional. Timely. Good communication"

"Very timely repair to my BMW. Excellent job on replacing the rear passenger door!"

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"Got in and done right away"

"My vehicle was ready earlier than expected"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"They called with ever process of them handling my car"

"Professional & courteous staff at both your Traverse City & Rockford locations. Great communication."

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

Diane (Ford owner) reviewed 9/21/26

Christine (Kia owner) reviewed 9/18/26

A 100%

Thank you I really appreciate your work my car looks wonderful

My car looks great awesome job

Cole (GMC owner) reviewed 8/27/26

Karl (Buick owner) reviewed 8/24/26

My estimator was very thorough and the quality of the repairs was excellent. Matthew did a great job keeping me informed.

Richard (RAM owner) reviewed 8/18/26

My truck looks excellent.

Dennis (BMW owner) reviewed 8/17/26

Would not hesitate to send business your way to friends & colleagues.

Very timely repair to my BMW. Excellent job on replacing the rear passenger door!

Professional & courteous staff at both your Traverse City & Rockford locations. Great communication.

Jill (Honda owner) reviewed 8/4/26

Todd (Ford owner) reviewed 7/30/26

Martin (Chrysler owner) reviewed 7/14/26

Marnice (RAM owner) reviewed 7/13/26

Very kind and helpful with any questions we had

Anonymous (Ford owner) reviewed 7/9/26

Joseph (Honda owner) reviewed 7/6/26

These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend in a heartbeat.

Excellent job!

They made this an easy task and made me feel comfortable and really felt I could trust them immediately.

Troy (Toyota owner) reviewed 6/29/26

Didn’t receive final copy of invoice on email like promised.

Aaron (Acura owner) reviewed 6/27/26

David (Honda owner) reviewed 6/17/26

Robert (Nissan owner) reviewed 6/1/26

John (Kia owner) reviewed 5/25/26

Michael (Mazda owner) reviewed 5/21/26

Excellent service. Very professional. Timely. Good communication

Excellent

Samantha (Subaru owner) reviewed 4/30/26

Francisco (Nissan owner) reviewed 4/30/26

Sarisfied

Very Nice attention and tracking

Good service

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Pfeiffer Collision Rockford

About Pfeiffer Collision Rockford

Reviews (188)

181 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0