Pfeiffer Collision Rockford

4.9 (182reviews)

100%

(616) 504-4350

4595 14 Mile Rd NE, Rockford, MI 49341

100%

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

About Pfeiffer Collision Rockford

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

In operation 3 years.

Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your vehicle back to its pre-accident condition using advanced technology. Your satisfaction and safety are our priority. Count on us for superior quality collision services in Rockford.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Rivian Passenger – R1T/R1S

Call

Website

Reviews (182)

Sort By:
Newest
Rating

175 Customers Rated

5 Stars

84.1% Complete

(153)
4 Stars

8.8% Complete

(16)
3 Stars

1.1% Complete

(2)
2 Stars

1.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look like new and exceed expectations. Communication stands out as a major strength, with staff being described as professional, courteous, and proactive in keeping customers informed throughout the repair process. Timeliness is frequently highlighted as impressive, with many repairs completed ahead of schedule and faster than initially estimated. Customers appreciate the thorough detailing service provided, often finding their vehicles cleaner than when dropped off. The staff's willingness to go above and beyond, accommodate special requests, and provide honest, upfront explanations creates a trustworthy environment that generates strong customer loyalty and recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"... in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and ..." Read more

"Excellent service. Very professional. Timely. Good communication"

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"They were earlier then I expected."

"My vehicle was ready earlier than expected"

"Before, they said two weeks and it was done in one"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"Above & beyond, excellent communication!"

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

"Great communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and ..." Read more

"Excellent service. Very professional. Timely. Good communication"

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"They were earlier then I expected."

"My vehicle was ready earlier than expected"

"Before, they said two weeks and it was done in one"

"... From the time of the first phone call to delivery. Fantastic communication and an unbelievably quick turn around!" Read more

"Above & beyond, excellent communication!"

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

"Great communication"

Jill (Honda owner) reviewed 8/4/26

Todd (Ford owner) reviewed 7/30/26

Martin (Chrysler owner) reviewed 7/14/26

Marnice (RAM owner) reviewed 7/13/26

Very kind and helpful with any questions we had

Anonymous (Ford owner) reviewed 7/9/26

Joseph (Honda owner) reviewed 7/6/26

These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend in a heartbeat.

Excellent job!

They made this an easy task and made me feel comfortable and really felt I could trust them immediately.

Troy (Toyota owner) reviewed 6/29/26

Didn’t receive final copy of invoice on email like promised.

Aaron (Acura owner) reviewed 6/27/26

David (Honda owner) reviewed 6/17/26

Robert (Nissan owner) reviewed 6/1/26

John (Kia owner) reviewed 5/25/26

Michael (Mazda owner) reviewed 5/21/26

Excellent service. Very professional. Timely. Good communication

Excellent

Samantha (Subaru owner) reviewed 4/30/26

Francisco (Nissan owner) reviewed 4/30/26

Sarisfied

Very Nice attention and tracking

Good service

Elaine And William J (Ford owner) reviewed 4/30/26

I already have!

You do great work!

Both Marie and Matthew were great. Answered every question I had.

Ricardo (Dodge owner) reviewed 3/23/26

Amazing people to work with.

Brian (Chevrolet owner) reviewed 3/19/26

Our whole family have had vehicles repaired with Pfeiffer Collision. We all are very grateful for them all.

Pfeiffer Collision is an amazing place for collision repairs.

The employees are very accommodating and they go well above and beyond.

David (Chevrolet owner) reviewed 3/5/26

Matt and his team went above and beyond to take care of my car. Very professional. Thank you.

Wendy (Subaru owner) reviewed 3/5/26

Marie is so helpful in getting things scheduled.

Esmeralda (Chevrolet owner) reviewed 3/2/26

Loved ur service

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Pfeiffer Collision Rockford

About Pfeiffer Collision Rockford

Reviews (182)

175 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?