Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great updates keeping me in loop Awesome results- you guys are great technically and just so nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was returned quickly and spotless. They even rehung my window cling pet that had fallen down! Nearly daily updates, kind and flexible employees. I'd happily use them again,
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber, definitely gets recommendations from me.
Repair Quality - 5.0/5.0 -
The repair looks like nothing ever happened. You even put the pin stripe back on that i told you not to worry about, fantastic.
Customer Service - 5.0/5.0 -
Amazing, many updates during the repair. Finished earlier than expected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite staff, excellent work and a clean interior as well!
Customer Service - 5.0/5.0 -
Great staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
After painting there were two small Pitt marks. I was told to bring vehicle back on my day off and they will buff it out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
My Experience - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
They were pleasant to work with. However, my vehicle had 7 miles put on it while in service. I would like to know why my vehicle was driven at all for a bumper replacement.
Likely to Recommend - 5.0/5.0 -
Would
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great quick service. Friendly staff. Great experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Top tier
My Experience - 5.0/5.0 -
Great customer service & work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The 1-800 number that called was confused. The local shop was excellent. Kept us updated and finished the repairs quickly. Highly recommend. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber Collision did an amazing job repairing our van. Great communication and frequent updates on the work, and they did a perfect job with the repair. Looks amazing! Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber without hesitation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful service. Staff were informative and timely in there communications. The work done exceeded my expectations. Thank you!