Car Center Alpine

4.9 (444reviews)
97%
2225 Alpine Ave NW,  Grand Rapids,  MI  49544
Bot
Shop AssistantSparkles

In operation 39 years.

Car Center is a Full Service Auto Repair Facility Servicing all makes and models. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (444)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with the repair shop, consistently praising the exceptional quality of workmanship, with many noting their vehicles looked brand new after repairs. A standout highlight frequently mentioned is the complimentary interior detailing, which repeatedly delighted customers as a pleasant surprise. Communication throughout the repair process received strong praise, with customers appreciating proactive text updates and being kept informed at every stage. Timeliness was generally well-regarded, with some repairs completed ahead of schedule. A few customers noted areas for improvement, including delays without proactive communication, minor fitment issues post-repair, and one instance of a vehicle not being repaired correctly. Overall, the shop is widely recommended for its professionalism, friendliness, and dedication to customer satisfaction.
Select to learn more
"All repairs were done above and beyond what I expected. My car looks like a brand new car!"
"They did a phenomenal job repairing my car, car feels brand new too. Service was excellent as well, they had my car ..." Read more
"My car is beautiful and you cant even tell there was damage before"
"Overall great customer experience and excellent workmanship."
"... my car for 2 + weeks but the wait was worth it as the work done was impeccable and the drivers side looks flawless!!! Every single thing need for repair was addressed ..." Read more
"I received updates without even having to ask. It made things so much easier for me while being ..." Read more
"Best communication systemfrequency of communication in Grand Rapids, MI. Best auto center customer service representatives ..." Read more
"... did. My car looks brand new! Throughout the process, they kept me informed with regular updates and communicated every stage of the repairs. When additional damage ..." Read more
"Lack of transparency with status of changes. Deadlines kept being pushed without communication."
"Great communication and the body work was outstanding!"

My Experience

Great sevice above and beyond in detailing the interior and quality work on the repair would never know there was an accident.

Likely to Recommend

Great service and work and above and beyond what is expected.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very great service and friendly people will always bring my car there

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend Car Center to any friends or family and even customers that I work with on a professional level.

Repair Quality

All repairs were done above and beyond what I expected. My car looks like a brand new car!

Customer Service

The customer service was top notch! Everyone was courteous and helpful and very pleasant. This is what great customer service is all about.

My Experience

My Experience

Was done ahead of schedule. People there are very friendly and very caring. Keep up the great work

My Experience

Everything is good but the big gap between the bumper and the fender on the left side which was the broken side is really noticeable. Everything else looks fine.

Likely to Recommend

The car wasn’t fixed properly. Something is wrong with the tire rod or something. But Everything went very smoothly during the job. There was great communication via phone and text and I always felt updated. Really appreciated the loaner

Repair Quality

Car doesn’t work properly

Customer Service

My Experience

My 13 year old truck looks new! They Even detailed the interior! Excellent customer service, pricing, but most of all the quality of works is unbeatable. They truly care! I will be using them again.

Likely to Recommend

Repair Quality

They detailed my truck before returning it to me! Excellent workmanship, pricing and communication. Will use them again.

Customer Service

My Experience

Super nice people and great price. Car was done while we waited

My Experience

Car Center was awesome from beginning to end. The cost of the repair matched the estimate, and they even detailed the inside of the car! I had a dent on the door they fixed, and I can't even tell that there was ever a dent there. My car looks brand new inside and out. Huge shout out to Chris and the receptionist. Highly recommend this place. Thank you for your amazing work!

My Experience

They did an awesome job.

My Experience

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chris and Daniel were very professional and helpful. I am guessing my vehicle was a little bit of a challenge as it took longer than expected but they were methodical in their problem resolution approach. Periodic updates also helped. My vehicle looked great and drove great when I picked it up yesterday but time will tell. Chris assures me that I can come back should I have issues related to the repair. Thanks guys

My Experience

Wow. The team at Center on Alpine did a phenomenal job repairing my vehicle after extensive damage. When I dropped it off, my biggest question was whether they could make it look like nothing had ever happened, and they absolutely did. My car looks brand new! Throughout the process, they kept me informed with regular updates and communicated every stage of the repairs. When additional damage was found and my vehicle needed to stay longer, they even provided me with a rental car, which made the situation so much less stressful. The entire team was professional, helpful, and truly cared about doing the job right. I’m so grateful for their hard work and excellent customer service. I couldn’t recommend them enough!

My Experience

My car looks like brand new, did amazing job.thank you Chris and Montana who were both so courteous and helpful.

Likely to Recommend

Repair Quality

Customer Service