Quality Collision Services

4.9 (1,076reviews)
96%
6255 South Greenville Road,  Greenville,  MI  48838

In operation 38 years, 23 years at this location.

Why Choose Us? Our facility has cutting edge technology, we offer a written Lifetime Warranty, and we love what we do. Quality Collision Services has it all and then some. We are ASE (Automotive Service Excellence) and I-CAR Gold and Platinum members. These national institutions hold us to a high standard for collision repairs. You can feel confident knowing your vehicle is in well-trained hands when you visit our facility in Greenville, Michigan. When you bring your vehicle in, our award-winning experts will assess the damage by conducting a full-frame analysis. Then, they will explain what they can do to ensure safe and reliable improvement. While in our shop for dents and dings, glass and windshield repair, or full body repair, they’ll keep you in the loop from beginning to end. Read through a more detailed description of our services at www.qualitycollisionservices.com to gain a deeper understanding of what we do, then call us at (616) 754-0055 to schedule an appointment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,076)

My Experience

Excellence communication throughout the service. Vehicle was very clean when service was completed. Would highly recommend Quality Collision for all repairs.

Likely to Recommend

Absolutely

Repair Quality

Great communication throughout the entire service process. Vehicle was very clean when services were completed. Would highly recommend Quality Collision to others for all repairs. Great job!!

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would absolutely recommend, it’s a little bit of a hike from GR but I felt good about my experience there

Repair Quality

It looks great — it’s unfortunately been too cold for me to get out there and really look but it looks great from what I see

Customer Service

Casey was great — I know she was a little fresh to the position and there was some back and forth on things but overall she was a really nice person to work with. I never felt like I was in the wrong hands.

Returned Clean

My Experience

I was very happy with the entire process from beginning to end. It was much easier than I expected.

Likely to Recommend

Repair Quality

Customer Service

Great people to work with

My Experience

Zach and the team did an amazing job on getting my car fixed after a little love tap from a deer on an icy morning messed up my hood and bumper. They were able to fix my car way before the estimated finish time. The crew was also very nice and accommodating with all my questions and concerns. Definitely recommend them to everyone around!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Both times I arrived to pick up my vehicle the first concern was that the deductible be collected prior to seeing the vehicle and accepting the repair. The last time I came to pick up the vehicle it was the same experience. The vehicle was pulled out of the garage and I was unable to inspect the repairs due to terrible cold and snow. After arriving home and spending time reviewing the vehicle, I found that the rocker panel that was replaced is not fully installed. Unlike previous experiences, this was not a satisfactory result.

Likely to Recommend

Not after this last experience.

Repair Quality

Both times I arrived to pick up my vehicle the concern was collecting the deductible opposed to ensuring the vehicle was repaired as expected. First time, I requested to see the vehicle first and found the rocker was still damaged. This pushed out the pick up of the vehicle another week. The second time I arrived to pick up the vehicle the deductible was again the first thing brought up. The vehicle was pulled outside while I was paying the deductible. Due to the weather at that point I was unable to entirely review the vehicle to ensure it was completed as expected. I brought the vehicle home and noticed while in my barn the rocker panel does not look to be fully installed.

Customer Service

Again, main concern seems to be deductible collection opposed to vehicle repair satisfaction.

Returned Clean

Likely to Recommend

Would highly recommend

Repair Quality

Excellent work great customer service

Customer Service

Great customer service

Returned Clean

My Experience

Great team. 8 stars out of 5! Highly recommended!!!

Likely to Recommend

We have used Quality in the past, and recommended them to everybody needing bodywork.

Repair Quality

Very professional. Got us in quickly, painless, and polite. Received E-mail with details of repairs to be done, quote, and link to use for progress and updates. A notice came thru the link of a price adjustment, already approved by insurance. Notified a week early that our Jeep was done ! Come and get it lookin good in the afternoon sun. Told us the care and cautions of new paint, paid in full and done. Thank you

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them

Repair Quality

I am very happy with Quality Collision, they did an excellent job of repairing the damage to my car and did it in a very timely manner. I would definitely recommend them, they are a phenomenal company to do business with.

Customer Service

Great customer service, always there to answer any questions you may have.

Returned Clean

My Experience

Best place anywhere to have your vehicle repaired, top to bottom, start to finish. Most professional and qualified people anywhere.

Likely to Recommend

Repair Quality

Wouldn’t go anywhere else.

Customer Service

Returned Clean

My Experience

Above and beyond! Highly recommend!

Likely to Recommend

Repair Quality

Amazing experience! Above and beyond!

Customer Service

Returned Clean

My Experience

Likely to Recommend

I'll always recommend Quality Collison

Repair Quality

Quality Collison is the "BEST" in Montcalm County

Customer Service

Quality Collison has always been "TOP NOTCH "

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did the insurance company tell not to fix the buttons on my steering wheel or did you just forget

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes I am satisfied for the work they did and very friendly thank you so much

Likely to Recommend

Repair Quality

You did a very good job thank you so much

Customer Service

You did a very good job thank you so much

Returned Clean