Queens Village Auto Body

4.8 (1,790reviews)
97%
216-19 Hempstead Avenue,  Queens Village,  NY  11429
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In operation 69 years, 54 years at this location.

We've been repairing vehicles for more than 70 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Queens Village Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area. Recommended DRP Shop. We offer 24HR Towing. Business Hours Mon-Fri 8am-5pm. Saturday Appointment Only!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (1,790)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting that their vehicles looked brand new and damage was virtually undetectable after service. The team is widely recognized for its professionalism, friendliness, and patience. A standout highlight across reviews is the proactive communication through text updates, keeping customers informed throughout the repair process. Many vehicles were completed ahead of schedule, which frequently exceeded customer expectations. Cleanliness was also appreciated, with cars returned washed inside and out. A few customers noted minor issues upon pickup, such as incomplete work or electronic concerns, though these were promptly addressed by the team. One customer mentioned repairs took longer than expected, and another raised a concern about an invoice discrepancy - both noted directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"Good job! Cant even tell the car was in an accident. Will definitely use this auto body shop in any future ..." Read more
"Best body shop ever! My car looks brand new, very diligent and excellent customer service!!"
"... never had to wonder about the status of my repairs. The final result exceeded my expectations, and they were very polite and accommodating. Highly ..." Read more
"... time and effort you took to fix, the damage done. The body work is amazingly good. Thanks." Read more
"The repair shop is very professional and does an excellent service. Unfortunately this is my second time using their ..." Read more
"It was ready before the date promised which exceeded my expectations"
"Kept me informed via text about progress and finished work ahead of projected completion date"
"I was surprised because they said she b about a weeks time and was ready in four days."
"The service was impeccable. And finished ahead of schedule!"
"... theybkeep reminding you of the expected completion date. My car was completed right on schedule. I picked up my car there were no mistakes or any ..." Read more
"Kept me informed via text about progress and finished work ahead of projected completion date"
"They sent constant updates of the progress of my repair work."
"... insurance seamlessly. The communication was great—I never had to wonder about the status of my repairs. The final result exceeded my expectations, and they ..." Read more
"Very professional, beautiful work, kept me informed on everything. I would highly recommend their work to others"
"I like the way you kept me informed of the process on fixing my Hyundai."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m so pleased with the job The did an excellent work and was very fast. The employees were very helpful and friendly. I would recommend them

Likely to Recommend

Repair Quality

Customer Service

Professional job. Can’t see the difference. Thanks again! Will recommend your shop absolutely!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a pretty good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was impeccable. And finished ahead of schedule!

Likely to Recommend

Definitely recommend this shop to anyone who loves their car

Repair Quality

Customer Service

They did everything and more, so appreciative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job!

Likely to Recommend

Repair Quality

Great job!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Their level of experience and professionalism was very good.The service was promptly done, and they kept me updated on everything. I would not hesitate to recommend them to anyone. Thanks again.

Likely to Recommend

Repair Quality

So far everything is excellent. Thank you so much for the prompt work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Appreciate the work you guys have done very well satisfy thank you once again

My Experience

It is a good service. Their staff is 100% friendly.

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m super satisfied with their work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the kind service and excellent experience on repairing my Honda!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

"If you need quality body work done fast without the hassle, go to Queens village collision . They provided a quick estimate and worked with my insurance seamlessly. The communication was great—I never had to wonder about the status of my repairs. The final result exceeded my expectations, and they were very polite and accommodating. Highly recommend!"

Likely to Recommend

Repair Quality

Great shop

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Carlos is the best! Never lets us down, great auto body shop

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They do excellent work.

Repair Quality

Hi, your guys did a great repair job and I’m happy. The repair was completed in a timely manner. The staff were very informative and courteous.

Customer Service

Your staff was very courteous and pleasantly helpful when I arrived at your shop. They made me feel at ease while I waited for my enterprise rental.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Satisfied customer

Repair Quality

The repair shop is very professional and does an excellent service. Unfortunately this is my second time using their service and I was completely satisfied with the repair job and service provided. Thank you for your service.

Customer Service

Very respectful and patient

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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