R & C Auto Body, Inc.

4.9 (2,293reviews)
99%
425 Leavenworth Road,  Shelton,  CT  06484

In operation 38 years.

R & C Auto Body is a family owned business for over 30 years. I-CAR Gold shop, Subaru Certified, Honda and Acura ProFirst Collision Repair Facility Certified by American Honda Motor Co., Inc. Assured Performance Certified for Chrysler, Dodge, Fiat, Hyundai, Infiniti, Kia, Nissan, Subaru and Ram. What that means to you is quality repairs and a friendly atmosphere. We are a direct repair shop for many insurance companies and have a great working relationships with all other insurance companies. Let us make the stressful situation of having your vehicle repaired as painless as possible. Check out more on our website: www.rcautobodyshelton.com or on our Instagram and Facebook pages: www.facebook.com/rcautobodyshelton

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,293)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The detailing service - cleaning cars inside and out - frequently exceeded expectations and was highlighted as a pleasant surprise. Communication throughout the repair process received high marks, particularly the text message update system that kept customers informed at every stage. Customer service was widely described as professional, courteous, and friendly. While a few customers noted repairs occasionally took longer than initially estimated, and minor cleanliness inconsistencies were mentioned, these observations were outweighed by the overwhelmingly positive experiences shared across the feedback.
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"... keep me up to date with the progress of the repairs, the wor done was perfectly done with no evidence of difference between the original paint color and the ..." Read more
"... shop, I contiually Refer Friends & Family to R&C Their work and attention to details along with professionalism are Top Notch and will always receive my business." Read more
"100% totally satisfied. Car drives like brand new, and looks like it just came out of the showroom. Thank you very much. You guys ..." Read more
"R&C did an outstanding job repairing my truck! I couldnt be happier with their professional service and quality of work"
"Excellent work! The bumper looks like it came with the factory model. Color matches perfect and bumper fits tight. Thank ..." Read more
"We received text messages almost everyday about what they did and what the next step would be."
"Constant update via texts were so helpful."
"Excellent communication thru out the process."
"R&C auto body were professional and kept me notified of every step of the repair. The staff is courteous and helpful from start to finish. As ..." Read more
"Courtesy. Excellent communication. Quick service. Very pleased with the work done."

Likely to Recommend

Repair Quality

Quality work, professional, helpful employees.

Customer Service

Timely, clear communication.

Returned Clean

Likely to Recommend

Repair Quality

Thank you, the car looks great! We are very pleased with your service. William Doerner

Customer Service

Great customer service very nice & friendly employees

Returned Clean

Likely to Recommend

I already recommended them. They always do a great job.

Repair Quality

So far, everything looks great.

Customer Service

Great job with communication and accommodations.

Returned Clean

My Experience

The entire experience was painless,everyone at RC was very nice and easy to deal with.

Likely to Recommend

Repair Quality

It was easy from start to finish,painless.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team I worked with (Nichole, Tyler and Ray) were exceptional. They are so professional, friendly and honest and kept me informed of the progress on my car on a regular basis. My car was flawless when it was returned to me. I would highly recommend them to anyone in need of car repairs.

Likely to Recommend

Would never go anywhere else.

Repair Quality

Actually they get 11…Very satisfied!!!

Customer Service

Totally satisfied

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very helpful, kind, courteous and efficient

Customer Service

Wonderful

Returned Clean

My Experience

Everything is spotless! I requested a refresh signal from seriusxm, and that is also working now. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Good job. Looks like new.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the work kept me up on the repair work was done on time glad you were a subaru certified repair shop thank you again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was completed when promised. The workmanship and customer service were both excellent.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people to deal with, very satisfied!

Likely to Recommend

Tyler was great to deal with. Good job on the car

Repair Quality

Tyler was great to deal with, good job done on the car

Customer Service

Tyler was great to deal with. Good job on the car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Second time my wife’s car was hit and R&C did the repairs both times with excellent results. Very good communication and customer service.

Likely to Recommend

Repair Quality

Excellent communication

Customer Service

Returned Clean

My Experience

Completely painless and very professional. I would highly recommend this repair shop.