Quality Collision LLC
516 Oxford Rd,
Oxford,
CT
06478
USA
In operation 4 years.
Collision Repair Facility.
Services
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Check
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many describing the work as excellent and professional. Communication stands out as a major strength, with customers appreciating regular updates, helpful staff, and clear explanations of processes. The team is frequently described as friendly, courteous, and knowledgeable. Timeliness receives positive feedback, with many repairs completed as promised or even ahead of schedule. Customers value the clean condition of returned vehicles and the seamless coordination with insurance companies. Several customers mention being repeat clients and highly recommend the shop to others.
Select to learn more
Service Quality
"Amazing and professional customer service and delivery of repaired vehicle from start to finish. I highly ..."
Read more
"The job was done to perfection. Super customer service as well!"
"Best customer service Ive ever received. Would recommend them to everyone!!"
"They went above and beyond for me. The work and the customer service was great, and they completed my ..."
Read more
"Great customer service !! Got the job done in great timing as well"
"On time"
"Sooner than expected."
"5 or 6 days later"
"I got the car back when promised."
"Quick service. Delivered as promised"
"Greatest communication. Fine work. Coordinated with insurance and car rental. Easy process. Very pleased. ..."
Read more
"Text and calling provided good status updates promptly"
"... recommend Quality Collision. Everything went smoothly. They were quick and communicated regularly with me."
Read more
"Great communication. Great quality and service"
"They are very good at communicating."
Laura M Reden & Patr
(Volkswagen owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work!
Customer Service - 5.0/5.0 -
Patrick was helpful in all ways! A real gentleman.
Ryan
(Ford owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marc
(Volkswagen owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Great work amazing communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Jeanette Mento & Mic
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kim
(Mazda owner)
reviewed 6/22/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick service with accurate estimate and great job.
Customer Service - 5.0/5.0
Returned Clean
Tom
(Jeep owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gerald
(Honda owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great! It is a great pleasure dealing with Pat. He is professional honest and very competent.Thank you. Jerry
Customer Service - 5.0/5.0
Returned Clean
David
(Chevrolet owner)
reviewed 5/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janet
(Nissan owner)
reviewed 5/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Kia owner)
reviewed 5/4/26
My Experience - 5.0/5.0 -
We worked with Pat and from start to finish he was helpful and communicated well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with Pat and he was fantastic from start to finish. Very knowledgeable and kept us in the loop of the whole process. The work was completely quickly and as the name implies, with quality.
Customer Service - 5.0/5.0
Returned Clean
William And Marjean
(RAM owner)
reviewed 5/4/26
My Experience - 5.0/5.0 -
Thank you for a pleasant experience and such good work! Will highly recommend this shop to anyone needing your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rachel
(Lexus owner)
reviewed 5/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service. They get me right in. Handy and happy to have them local.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Joseph
(Toyota owner)
reviewed 5/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Jonathan
(Hyundai owner)
reviewed 4/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Judith
(Subaru owner)
reviewed 4/17/26
Likely to Recommend - 5.0/5.0 -
We will for sure
Repair Quality - 5.0/5.0 -
Y husband has mentioned to me several times what a fine job you have done
Customer Service - 5.0/5.0 -
Your service is. Great and I am so proud of my “0old friend. She is cleaned from I N side of out. Messed it up up there!
Gregory
(BMW owner)
reviewed 4/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
John
(Chevrolet owner)
reviewed 4/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Walter
(Mazda owner)
reviewed 3/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Hyundai owner)
reviewed 3/21/26