R & C Auto Body, Inc.
In operation 38 years.
R & C Auto Body is a family owned business for over 30 years. I-CAR Gold shop, Subaru Certified, Honda and Acura ProFirst Collision Repair Facility Certified by American Honda Motor Co., Inc. Assured Performance Certified for Chrysler, Dodge, Fiat, Hyundai, Infiniti, Kia, Nissan, Subaru and Ram. What that means to you is quality repairs and a friendly atmosphere. We are a direct repair shop for many insurance companies and have a great working relationships with all other insurance companies. Let us make the stressful situation of having your vehicle repaired as painless as possible. Check out more on our website: www.rcautobodyshelton.com or on our Instagram and Facebook pages: www.facebook.com/rcautobodyshelton
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
R&C auto body were professional and kept me notified of every step of the repair. The staff is courteous and helpful from start to finish. As usual the repair was as good as new. Especially them matching the white paint from body to plastic bumper. Very Satisfied customer! 5 Stars!!
Likely to Recommend - 2.5/5.0 -
This is not my first experience with R&C. About 20 years ago I brought my Toyota Camry in for repairs on the hood and front bumper after an accident. When I drove my car out of the R&Cs parking lot towards home I noticed the trunk vibrating badly. I pulled over and tried opening the hood I discovered that the hood was not bolted back onto the car. So you can imagine my hesitation to bring the car when my current insurance agent recommended R&C. But I trust him so I agreed to give R&C another shot. Now this time I have a scratch and a chip in a window that wasn't there when I dropped of the car to be fixed this time
Repair Quality - 2.5/5.0 -
General customer service was good. Initial conversations setting up process was thorough. Was not happy with the fact that I had to wait 2 weeks to get my car after repairs were completed.because I had to wait for the insurance company to pay. It was not my insurance company it was the insurance company that was at fault. I should of been able to pick up my car the minute the work was completed. R&C received approval to do the work with an agreement from the insurance company on the price - I feel like my car was held hostage until R&C received payment. Also not happy with the fact that there is a large hairline scratch in the driver side door and a chip in the passenger window on the driver side after I picked up the car - neither was there when I dropped the car off for repair. The car was pristine except for the trunk that was hit in the accident.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
The process was explained very well and we were kept informed the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and the process was very smooth!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was flawless
Customer Service - 5.0/5.0 -
The R&C team did a great job of keeping me informed on the progress of my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was easy to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
R&C handled my repairs from start to finish in a timely manner. They were professional and courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication during the process and the car looks amazing! Many thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was well repaired and very clean
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the whole experience, the work was done sooner than expected, repaired perfectly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were EXCELLENT!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I liked getting text with updates of the step you were on with the repairs of my car. Although I did like this I would have like to know each individual step and not just every few steps.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I very much appreciated the updates I received along the way as my car was being repaired. I also appreciated getting my car back looking brand new! Thank you for detailing it so beautifully.
My Experience - 5.0/5.0 -
as always R & C did an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
perfect job! great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job! also thank you for touching up the small scratch on the trunk.