R. Ferraro Collision

4.9 (1,610reviews)
100%
442 3rd Ave.,  Brooklyn,  NY  11215

In operation 42 years.

open since 1984, we use top of the line materials such as waterborn paint which is better for the enviornment. All our techs are trained and certified by icar the leading industry training that contributes to complete, safe and quality repairs. We are certified in steel and aluminum repairs and welding. We have been certified in mercedes benz repairs for over two decades. We are a allstate drive in center and repair facility as well as liberty mutual. We specialize in eletric hybrid vehicles. We use all the latest tools to repair the vehicles back to manufactures spesifications. We also gaurentee our work for as long as you own the vehicle, full warrenty on paint and all repairs made to the vehicle

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Mercedes-Benz
Mercedes-Benz Elite

Reviews (1,610)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, better than new, and completed to the highest standards. Many highlight the outstanding communication, noting regular email, text, and phone updates that kept them informed throughout the entire repair process. Timeliness is a standout theme, with numerous customers noting their vehicles were completed ahead of schedule. The friendly, professional, and courteous staff atmosphere is frequently commended, and several long-term repeat customers emphasize their continued trust in the shop. A few customers noted minor follow-up adjustments were needed post-repair, and one mentioned a delay versus the projected timeline, reflecting areas customers feel could be refined.
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"They really did a fantastic repair job. Better than new."
"... extremely happy with the work this auto body shop did. They operate at the highest level. Amazing customer service, incredibly fast turnaround, and a super friendly, ..." Read more
"The body work looks fabulous! Top notch repair job, I would not know the car had been damaged."
"Service was excellent. Car looks great and was completed in less time than expected"
"Extremely, polite and professional. Job was done earlier than expected and communication was top tier!"
"... repairing my car. & they worked on it quickly. I received my car 6 days before the time projected for it to be fixed and ready." Read more
"best communication I've ever experienced with auto repair"
"My experience was terrific. The team was great about keeping me notified -- did the work promptly and well -- and were friendly and competent throughout. Great ..." Read more
"Communication was professional through and through. I was kept abreast throughout the whole process."
"I received texts at every step. I never had to call for info."
"Everyone was great. The work they did and the level of communication during the process was seamless. Highly recommend them!"

My Experience

Response was very prompt and was very understanding Rocco Ferraro was very professional throughout

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Reliable staff. Great work!

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Kept me informed every step of the way.

My Experience

Great experience with Ferraro Collision. Excellent customer service and workmanship. Highly recommended.

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Absolutely will recommend.

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They delivered what wss promised.

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Exceptional customer service. Workmanship was excellent.

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The team was so nice and transparent about everything. Good communication when parts were delayed. Car looks amazing. They did a great job.

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My Experience

Car looked new again. It was a pleasure dealing with the office. Shop seems to be very busy proving the great work they perform.

My Experience

Amazing work!

My Experience

Great service. Finished the work early.

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Yes. I'll certainly recommend my friend to using their service.

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Ferrero is the best auto repair shop in town. We had a car accident and Joe's team did the great job. We are very happy to see the result. Big Thanks!

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My Experience

Anthony was great at returning my car. Car was fixed and looks like new. Will be back if I need to fix my car again.

My Experience

Impeccable body work and customer service.

My Experience

R. Ferraro Collision is the best place to go in Brooklyn. Anthony, Joe and workers are very nice people. They will answer any of your questions. Great communication. Job well done. I’m 100% satisfied with the work they have done.

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The Best!! Anthony and Joe are very nice and they answer all your questions.

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My Experience

I was pleasantly surprised that my car was ready faster than originally promised. The damage was fixed, it was washed, parked safely and the car looks great. I really appreciate the TLC.

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My Experience

Wonderful service - would use again in a heartbeat

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Joe and his team were great to deal with. I'd use them again if I ever needed service done to my car.

My Experience

Good work and good service.

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Anthony and Joe at Ferraro's are so helpful. I'm a three time repeat customer and am so grateful for the quality of work and the customer service. Anthony drove my car back to me when I was in a pinch- these guys are great!

Customer Service