R. Ferraro Collision

4.9 (1,592reviews)
100%
442 3rd Ave.,  Brooklyn,  NY  11215

In operation 42 years.

open since 1984, we use top of the line materials such as waterborn paint which is better for the enviornment. All our techs are trained and certified by icar the leading industry training that contributes to complete, safe and quality repairs. We are certified in steel and aluminum repairs and welding. We have been certified in mercedes benz repairs for over two decades. We are a allstate drive in center and repair facility as well as liberty mutual. We specialize in eletric hybrid vehicles. We use all the latest tools to repair the vehicles back to manufactures spesifications. We also gaurentee our work for as long as you own the vehicle, full warrenty on paint and all repairs made to the vehicle

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Mercedes-Benz Elite

Reviews (1,592)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond expectations. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed earlier than promised. Communication throughout the repair process received high marks, with customers appreciating regular updates via calls, texts, and emails. A few customers noted areas for improvement, including app-based status tracking not reflecting accurate updates, occasional delays beyond initial estimates, and minor post-repair adjustments needed. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"Car was perfectly restired. Paint job was beautiful. Car was clean, polished and looked like the day i ..." Read more
"... extremely happy with the work this auto body shop did. They operate at the highest level. Amazing customer service, incredibly fast turnaround, and a super friendly, ..." Read more
"They really did a fantastic repair job. Better than new."
"The body work looks fabulous! Top notch repair job, I would not know the car had been damaged."
"Prompt, courteous, professional and quality service. I would highly recommend them."
"Was completed earlier than expected"
"... at repairing my car. & they worked on it quickly. I received my car 6 days before the time projected for it to be fixed and ready." Read more
"They got my car back to me in two days. It was way ahead of schedule"
"The repairs was done within two days. I took car to shop on Monday morning and by Wednesday morning ready. ..." Read more
"Our car was ready sooner than we thought, within 24 hours. Repairs were great, clean and professional. High ..." Read more
"best communication I've ever experienced with auto repair"
"Communication was professional through and through. I was kept abreast throughout the whole process."
"I received texts at every step. I never had to call for info."
"My experience was terrific. The team was great about keeping me notified -- did the work promptly and well -- and were friendly and competent throughout. ..." Read more
"Extremely, polite and professional. Job was done earlier than expected and communication was top tier!"

Likely to Recommend

Repair Quality

Anthony and Joe at Ferraro's are so helpful. I'm a three time repeat customer and am so grateful for the quality of work and the customer service. Anthony drove my car back to me when I was in a pinch- these guys are great!

Customer Service

My Experience

Great Job!

My Experience

Good work and good service.

My Experience

Joe is the best he make sure his customers or satisfied no matter what and had a lot of patience. Much respect to you Joe you just gain a lifetime customer excellent bodywork on my front and back bumper

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Customer Service

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My Experience

Anthony made this repair process so simple—clear communication and straightforward answers!

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Repair Quality

My experience was great! Anthony made every part of the repair process easy and was very communicative.

Customer Service

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Customer Service

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Best service I've ever heard

Repair Quality

Best service I've ever had

Customer Service

Best service I've ever heard

My Experience

Fixed every single part and even cleaned my car for me too. Highly recommend Ferraro

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Repair Quality

Completely fixed my car and even cleaned it for me

Customer Service

Anthony was communicative and very helpful

My Experience

I had good communication and a smooth process during the repairs. Good as new!

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Repair Quality

Very happy with the repair

Customer Service

I appreciated the communication and updates.

Likely to Recommend

I’m so impressed with the work and professionalism. I would recommend them to anyone in Brooklyn

Repair Quality

Anthony was so kind and kept me updated throughout the day more time that my car was with you

Customer Service

I felt like I was kept in the loop the whole time

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Repair Quality

Customer Service

My Experience

Excellent very professional and would highly recommend this location

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Would highly recommend

Repair Quality

Very professional and great workmanship would highly recommend this location

Customer Service

Would recommend

My Experience

​ Motorized scooter T-boned side of the two passenger doors. I called my insurance company. Ferraro’s was on their trusted list. I chose these guys based on the positive ratings in the Google. Joe quickly looked over the car and handled the intake paperwork, which was a breeze. Accident happened in the morning, and I dropped off my car same-day (Monday at 4:30 pm). I get a call from Tony Wednesday at 2 pm. The car was ready within 48 hours. The work was as good as new. I dropped off my car rental across the street at the Enterprise facility. Tony went the extra mile and drove my car to Enterprise to save me a walk back to the shop. What a guy! Even the staff at Enterprise tell me that Tony is the best. The place is a family-run shop. Communication was good. They do a really nice job and represent their family well.

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My Experience

The body shop did an excellent job repairing my truck. I would recommend them to others 100%. Outstanding job.

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Customer Service

My Experience

Ferraro Collision completed a flawless repair in a reasonable length of time. Nino and Joe are true professionals. It was a pleasure working with them. I highly recommend Ferraro Collision.