R. Ferraro Collision

4.9 (1,599reviews)
100%
442 3rd Ave.,  Brooklyn,  NY  11215

In operation 42 years.

open since 1984, we use top of the line materials such as waterborn paint which is better for the enviornment. All our techs are trained and certified by icar the leading industry training that contributes to complete, safe and quality repairs. We are certified in steel and aluminum repairs and welding. We have been certified in mercedes benz repairs for over two decades. We are a allstate drive in center and repair facility as well as liberty mutual. We specialize in eletric hybrid vehicles. We use all the latest tools to repair the vehicles back to manufactures spesifications. We also gaurentee our work for as long as you own the vehicle, full warrenty on paint and all repairs made to the vehicle

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Mercedes-Benz Elite

Reviews (1,599)

My Experience

I was pleasantly surprised by the warm and professional greeting I received from Anthony when I arrived to drop my car off on March 22nd. He was helpful and courteous. Additionally I was updated on the progress of my repair which was greatly appreciated. However, the icing on the cake was my repair was estimated to be completed on April 1st and I got a call from Anthony on March 26th telling me my vehicle was ready for pickup. He stayed back after closing to ensure I got my vehicle and inquired if I was satisfied. Anthony went over and beyond in what I would consider exceptional customer service. Hats off team and again special thank you to Anthony

Likely to Recommend

Repair Quality

Looks as good as new.

Customer Service

Work was done very well and it was a nice interaction with the owner.

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Repair Quality

I was very impressed with the job that I got done there. Anthony was extremely helpful to me. I want to thank you guys. I’ll let you know that I appreciate it.

Customer Service

Job very well done

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Repair Quality

My car looks beautiful. Their repair showed absolutely no sign of damage thanks to their high quality body work.

Customer Service

Ferraro Collision provided excellent service from the beginning to the end of my car repair process. I give their repair 5 stars out of 5, and their customer service was as equally solid. Thank you for the positive experience, Ferraro!

Likely to Recommend

Overall the experience was good and I trust them. I would recommend to a friend. just a couple piece of feedback to note :)

Repair Quality

Overall the repair and paint job look great and no one would ever know my car got hit. I noticed after driving my vehicle home though that the exhaust pipes are about 4-5 inches below where they should be/originally were before the accident. My car is a lease so unfortunately I think the dealer will take note of this when I return it

Customer Service

Joe and everyone were super helpful and responsive, very friendly and feel like you can trust them. My only feedback is that I had to call a few times to check on the status of my car- it wasn’t ready until 1 week after they told me it would be (I know it’s out of their control because they had trouble getting a part) but I had to call to check in vs them calling me

Likely to Recommend

Repair Quality

I had an outstanding experience with Ferraro Collision! From start to finish, they were incredibly accommodating and professional. The staff went above and beyond to ensure my needs were met, and the quality of their work was exceptional. My car looks as good as new! They made the entire process smooth and stress-free, and I couldn’t be more satisfied with the results. Highly recommend them to anyone in need of collision repair!

Customer Service

I had an outstanding experience with Ferraro Collision! From start to finish, they were incredibly accommodating and professional. The staff went above and beyond to ensure my needs were met, and the quality of their work was exceptional. My car looks as good as new! They made the entire process smooth and stress-free, and I couldn’t be more satisfied with the results. Highly recommend them to anyone in need of collision repair!

My Experience

Everything was handled fast and friendly. I’d go back there even if it wasn’t because of the insurance. Thank you Ferraro!

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Repair Quality

Customer Service

I thought the experience was great! You were fast and friendly and I would use your services in the future even if not through my insurance company.

My Experience

Incredible staff, worked extremely hard repairing my car, got it back to me in no time, I would go back again if I had too

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Repair Quality

Customer Service

Fantastic job, insanely quick repair and turnaround, amazing staff

My Experience

They were friendly and helpful! Anthony answered my every concern or question. You should Definitely keep them on your list!

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Repair Quality

The Anthony and Joe were kind and Helpful in answering all my questions and concerns. I would recommend them to all your clients.

Customer Service

My Experience

Excellent Service. Prompt. Kept me informed . I worked with Anthony as my point person and he was awesome. Plus the work was well done and my car looked like new when I picked it up. Couldn’t tell the car was in a collision. Thank you Ferraro Collision. If the need arises I wont hesitate to return.

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Repair Quality

Totally satisfied- Enjoyed working with Anthony. Excellent service.

Customer Service

Anthony was prompt and responsive and easy to work with

My Experience

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Customer Service

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Customer Service

The work was done well which is important. Communication around timing was the reason for the lower score. A couple of dates were communicated and each time the car wasn't ready which was a bit frustrating.

My Experience

Thank you for a great job!

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Repair Quality

Customer Service

My Experience

The repairs done on my car were completed far sooner than to imagined. And the inside of my car was vacuumed clean to my surprise and satisfaction. Anthony and his staff were very pleasant and professional.

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Thank you so much for the great work you did on my car. And much thanks for the interior cleaning that was done. Your pleasant attitude and professional manner was greatly appreciated. Thank you again! Have a blessed day!

Repair Quality

Customer Service

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Repair Quality

Excellent workmanship!

Customer Service

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Customer Service

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Repair Quality

R. Ferraro did excellent work to my car. They also returned my damaged vehicle to me totally repaired sooner than I expected. Thank you Jamie

Customer Service

My Experience

Very quick and efficient !! Thank you for a great job.

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Customer Service

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Repair Quality

They did a very nice job

Customer Service

Excellent

My Experience

My car was done faster than Anthony promised, when I saw how great the car looked I was impressed at how quick and great it looked. I was hesitant to bring my car because I need my car. Anthony directed me to the rental place and I was back in my car quicker than expected and the work was as good as new!! Thanks Anthony you will have a customer for life!

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Customer Service