R & R Body Shop 1

4.9 (121reviews)
100%
3255 Refuge Rd.,  Jasper,  GA  30143

In operation 46 years.

We have been repairing cars in Pickens and surrounding counties since 1980, making us the oldest body shop in Pickens County. R and R Body Shop has only had four owners and two of those being a father and daughter with one other owner in between. New Owner, Stephen Ayotte was raised and still resides in Pickens County and loves supporting his community. Our body shop repair men have over 30 years experience and take pride in all their work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (121)

My Experience

Car looks great! Nice work! Thanks for cleaning it too! Ladies in the office were great too! Definitely will recommend you and use you again if ever needed. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Personal interaction with the shop is friendly and informative. The auto text messages that went out were incorrect. Auto messages were being relayed that repair was on schedule and ready for completion on the day previously estimated. This lead to mislaid plans (turning in the rental 2 weeks prior to actual completion- and all the last minute plans to make sure daily life with work, kids, appointments and schedules could still go on.) When we called to arrange pickup the day it was due to be completed is when we learned that it was known that the auto texts were going out incorrectly. After we addressed this, they corrected the problem immediately and we received regular detailed and accurate weekly updates until repair was completed.

Returned Clean

Likely to Recommend

This is our second time using them We like them

Repair Quality

Steven and his crew are very nice and accommodating. Updates were given throughout the process.

Customer Service

They were nice when I called or came by

Returned Clean

My Experience

Service was great. They did an Amazing job. Throughout the entire process they kept in touch and informed me of the status of my vehicle. At pick up my car was clean inside and out. Something I greatly appreciated.

My Experience

The emails got confusing. Please tell everyone to ignore that problem or go fix that problem. The car looks so much better. Thanks

My Experience

You have been wonderful. I would recommend to anybody you are professional you did a great job with the bodywork on the car. The repair was done quickly and the text that you sent to me was wonderful. I knew it was happening on any given day. Thank you again for a spectacular experience.

My Experience

My Experience

Love the open line of communication about state of repairs. The car looks great, thank you again.

My Experience

Only place I will EVER use! Excellent customer service! They went above & beyond to help with my insurance claim & completed the work quickly

Likely to Recommend

Repair Quality

Good work

Customer Service

Awesome people

Returned Clean

My Experience

I was please with everyone of the staff, everyone laughed and smiled, good group and great work on my car

Likely to Recommend

Repair Quality

Customer service was very good. Unfortunately It took a month to fix my car with repeated calls. The interior of my car had a clean door and now I have white stuff all over the door on the driver side. I cannot get it off so I went to y’all. A very nice gentleman tried to clean it off. When I left it was wet, but when it dried it’s still there. I will bring it back so you can clean it again since this wasn’t there when I dropped it off.

Customer Service

My Experience

My Experience

My car looks as good as new. I would choose R & R again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I've dealt with R&R twice now this year. It was a pleasure both times because they kept the process as straight-forward as possible and put my mind at ease.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Because I’m not there to look at my car after the work was done is very frustrating. When Tim came to pick up my car,he never looked at the right side. You know where you replaced the two wheels & 2 tires. After he got home,he said one of the “new” wheels was different. Not acceptable.

Likely to Recommend

Repair Quality

A job well done. The people were very friendly. Thank you so much for making my car look new again.

Customer Service

Very friendly .

Returned Clean

My Experience

A distinguished reputation in the community ? The door repair is good . The rockers are touch up fiberglass and not smooth . Unrepaired section on both left and right sides. A 3 ft section of left rocker is primed gray and un sanded and Was not painted. Spot painting was all I got on both sides. The reason I brought it in was primarily for the rearr bumper mouldings. . Nothing done on that , .