Rachel's Collision Center Inc

My Experience - 5.0/5.0 -

I am very satisfied with their work

Likely to Recommend - 5.0/5.0 -

They where very polite

Repair Quality - 5.0/5.0 -

Very experienced. They did very well in fixing my vehicle

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work is done very well and although the communication at first wasn’t good, they made it right.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

All in all,happy with work,especially Miguel's insistence on seeing the job thru. Good P.R. skills. Very polite,professional.

Repair Quality - 4.5/5.0 -

Hat's off to the staff @ Rachels for repairing my car. A shout out to Russell for doing the legwork on insurance (I believe it was him?) and the great follow up work by Miguel for ironing out some small imperfections to my satisfaction. Thanks to each & everyone involved! BTW, is it possible to give a 10 rating? LOL!

Customer Service - 4.5/5.0 -

Hat's off to the staff @ Rachels for repairing my car. A shout out to Russell for doing the legwork on insurance (I believe it was him?) and the great follow up work by Miguel for ironing out some small imperfections to my satisfaction. Thanks to each & everyone involved! BTW, is it possible to give a 10 rating? LOL!

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0 -

Besides that all my change was cleaned out and not put in an envelope as I was told it would be everything was OK. But as it was quite a large amount of change, it is rather annoying. I called twice about this without response.

Customer Service - 3.5/5.0 -

See comment before

Returned Clean

My Experience - 0.0/5.0 -

My name is really spelled Rhonda. They put damaged parts on my vehicle. The bumper was damaged and it was put on the car. Also they lost a part which made us have to pay for a rental for several more days than expected. Bad experience

Likely to Recommend - 2.5/5.0 -

Not sure at this point I would take another vehicle there or recommend

Repair Quality - 1.5/5.0 -

They put a damaged bumper on my car and lost a part which then lead to hundreds of more dollars in rental car fees.

Customer Service - 3.0/5.0 -

They are nice people. But why do I have a damaged bumper after a repair

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will tell everyone with collision or repairs issues that Rachel's is the place to go

Repair Quality - 5.0/5.0 -

They took care of all my needs with my repairs , they went over all the details of the work before they started , they kept in constant contact with me the whole way during the process, I came in with a broke and damaged Mustang and in no time at all i left with a Brand New Ride again , I would recommend them everyday , professional and curtious, its nice to have a Family business still in Florida Ty Rachel's.

Customer Service - 5.0/5.0 -

The BEST

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciate the team getting my truck repaired. Thanks Russell. Mark and Rachel

Customer Service - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0 -

Already spreading the word on how professional they were

Repair Quality - 5.0/5.0 -

The work was done is a few days and you would never know where on my suv. Excellent work and staff was very helpful and friendly.

Customer Service - 5.0/5.0 -

Customer service was very pleasant and knowledgeable

Returned Clean

My Experience - 0.0/5.0 -

You did not do a good at all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super accommodating, fair pricing, good work, friendly staff.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is the second time my vehicle was repaired by Rachel’s collision center of Daytona Beach. There repairs are always well done and the staff is very pleasant and professional .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This was my second time getting repairs done at Daytona Beach Rachel’s Collision Center. Their staff is professional and pleasant to deal with. Their mechanics and repair personal are extremely competent and do a perfect job. I will recommend Daytona Beach Rachel’s Collision Center enthusiastically and without reservation.

Customer Service - 4.5/5.0 -

Very professional and competent personnel.

Returned Clean

My Experience - 5.0/5.0 -

Wonderful service. Wonderful staff. Very organized. I have recommended them several times.

Likely to Recommend - 5.0/5.0 -

I have recommended them to several friends.

Repair Quality - 5.0/5.0 -

Rachel’s is the greatest. They make the world whole again after an accident. Everything about them is top notch. Organized. Efficient. Friendly. Helpful. Professional. I have recommended them several times.

Customer Service - 5.0/5.0 -

Everything about Rachel’s is fantastic.

Returned Clean

My Experience - 5.0/5.0 -

Beautiful job. Very friendly people. Thank You

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Very helpful

Returned Clean

My Experience - 5.0/5.0 -

Everyone at your shop is amazing! My car is perfect and you all rock! And thank you for cleaning the interior. You didn’t have to do that 😆

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rachel’s did a wonderful job fixing my right fender. The staff were wonderful. Only thing I forgot to do is ask to see the guys that did the work so I could’ve tipped them

Customer Service - 5.0/5.0 -

Everyone I talked to in person at the office were wonderful.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great shop! I could not have asked for a better experience! Russell and his staff did an amazing job!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely I will tell everyone I know

Repair Quality - 5.0/5.0 -

You guys did an amazing job even inside my car.Cleaning it.I was so so happy

Customer Service - 5.0/5.0 -

Everyone was very helpful and very, very nice

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was done in a timely matter, looked great

Customer Service - 5.0/5.0 -

Find

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have had work done by your company. Feel like I am dealing with family.

Customer Service - 5.0/5.0 -

Every body makes me feel comfortable

Returned Clean